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Gartner: 81% of CIOs Expect to Grow Their IT Team in 2023

According to a recent survey by Gartner, 80% of large enterprise (LE) CIOs plan to increase their IT headcount in 2023.

Only 14% expect their IT staff to decrease and 5% expect their headcount to remain the same.

"Attracting and retaining technology talent remain critical areas of concern for CIOs," said Jose Ramirez, Sr. Principal Analyst at Gartner. "Even with advances in AI, Gartner predicts that the global job impact will be neutral in the next several years due to enterprise adoption lags, implementation times and learning curves."

Only 4% of CIOs surveyed reported AI-augmented worker as a resource producing technology work today.

Why CIOs Plan to Increase IT Headcount in 2023

"Enterprises have undertaken various digital initiatives over the past two years, with operational excellence and customer or citizen experience being the most popular," said Ramirez. "Still, these initiatives often do not meet enterprise needs quickly enough."

67% of LE CIOs plan to grow their IT headcount in 2023 by at least 10% to support their enterprise’s digital initiatives.

While CIOs are looking to expand their IT teams, many have faced roadblocks in hiring due to economic conditions. Due to prevailing economic volatility, 41% of LE CIOs report slow hiring for IT roles, 35% report decreasing overall IT budget and 29% report an IT hiring freeze.

"CIOs are taking proactive steps to combat economic volatility by relaxing geographic and role requirements to expand their IT talent pipeline," said Ramirez. "Some organizations have found success by hiring early-career technologists and providing upskilling opportunities to fill critical technology needs."

The survey also found that full-time equivalents (FTEs) do the majority of tech work in the enterprise. Full-time IT employees perform 56% of the work, while technology advancements such as automation and AI-augmented work account for just over 9% of work today.

"This reliance on FTEs to meet the demands of digital transformation explain why LE CIOs plan to increase IT headcount in 2023," said Ramirez.

How CIOs Plan to Upskill IT Talent

CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023

With the growing demand for IT talent, the most important candidate qualities LE CIOs look for during the hiring process are having the requisite technical skills, soft skills (e.g., communication, relationship management) and cultural fit. LE CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023.

Nearly half of LE CIOs plan to invest in training programs to upskill and reskill IT staff to ensure teams have the relevant roles, skills and capacity to meet enterprise objectives. Forty-six percent of CIOs also plan to establish fusion teams, and the same percentage plan to automate workflow to free up IT time.

"Recruiting the right IT expertise takes time and planning, especially for skills in architecture, cybersecurity, cloud computing and agile software development," said Ramirez. "Ensure that IT has relevant roles, skills and capacity to meet enterprise objectives. This may require embracing a blended workforce model of IT and business domain roles."

Methodology: The Gartner survey was conducted from October through November of 2022 among 501 respondents, 182 of which were LE CIOs in North America, EMEA and APAC region. The LE segment consists of enterprises with a total annual revenue of $1B USD or more.

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Gartner: 81% of CIOs Expect to Grow Their IT Team in 2023

According to a recent survey by Gartner, 80% of large enterprise (LE) CIOs plan to increase their IT headcount in 2023.

Only 14% expect their IT staff to decrease and 5% expect their headcount to remain the same.

"Attracting and retaining technology talent remain critical areas of concern for CIOs," said Jose Ramirez, Sr. Principal Analyst at Gartner. "Even with advances in AI, Gartner predicts that the global job impact will be neutral in the next several years due to enterprise adoption lags, implementation times and learning curves."

Only 4% of CIOs surveyed reported AI-augmented worker as a resource producing technology work today.

Why CIOs Plan to Increase IT Headcount in 2023

"Enterprises have undertaken various digital initiatives over the past two years, with operational excellence and customer or citizen experience being the most popular," said Ramirez. "Still, these initiatives often do not meet enterprise needs quickly enough."

67% of LE CIOs plan to grow their IT headcount in 2023 by at least 10% to support their enterprise’s digital initiatives.

While CIOs are looking to expand their IT teams, many have faced roadblocks in hiring due to economic conditions. Due to prevailing economic volatility, 41% of LE CIOs report slow hiring for IT roles, 35% report decreasing overall IT budget and 29% report an IT hiring freeze.

"CIOs are taking proactive steps to combat economic volatility by relaxing geographic and role requirements to expand their IT talent pipeline," said Ramirez. "Some organizations have found success by hiring early-career technologists and providing upskilling opportunities to fill critical technology needs."

The survey also found that full-time equivalents (FTEs) do the majority of tech work in the enterprise. Full-time IT employees perform 56% of the work, while technology advancements such as automation and AI-augmented work account for just over 9% of work today.

"This reliance on FTEs to meet the demands of digital transformation explain why LE CIOs plan to increase IT headcount in 2023," said Ramirez.

How CIOs Plan to Upskill IT Talent

CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023

With the growing demand for IT talent, the most important candidate qualities LE CIOs look for during the hiring process are having the requisite technical skills, soft skills (e.g., communication, relationship management) and cultural fit. LE CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023.

Nearly half of LE CIOs plan to invest in training programs to upskill and reskill IT staff to ensure teams have the relevant roles, skills and capacity to meet enterprise objectives. Forty-six percent of CIOs also plan to establish fusion teams, and the same percentage plan to automate workflow to free up IT time.

"Recruiting the right IT expertise takes time and planning, especially for skills in architecture, cybersecurity, cloud computing and agile software development," said Ramirez. "Ensure that IT has relevant roles, skills and capacity to meet enterprise objectives. This may require embracing a blended workforce model of IT and business domain roles."

Methodology: The Gartner survey was conducted from October through November of 2022 among 501 respondents, 182 of which were LE CIOs in North America, EMEA and APAC region. The LE segment consists of enterprises with a total annual revenue of $1B USD or more.

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Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...