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Gartner: 81% of CIOs Expect to Grow Their IT Team in 2023

According to a recent survey by Gartner, 80% of large enterprise (LE) CIOs plan to increase their IT headcount in 2023.

Only 14% expect their IT staff to decrease and 5% expect their headcount to remain the same.

"Attracting and retaining technology talent remain critical areas of concern for CIOs," said Jose Ramirez, Sr. Principal Analyst at Gartner. "Even with advances in AI, Gartner predicts that the global job impact will be neutral in the next several years due to enterprise adoption lags, implementation times and learning curves."

Only 4% of CIOs surveyed reported AI-augmented worker as a resource producing technology work today.

Why CIOs Plan to Increase IT Headcount in 2023

"Enterprises have undertaken various digital initiatives over the past two years, with operational excellence and customer or citizen experience being the most popular," said Ramirez. "Still, these initiatives often do not meet enterprise needs quickly enough."

67% of LE CIOs plan to grow their IT headcount in 2023 by at least 10% to support their enterprise’s digital initiatives.

While CIOs are looking to expand their IT teams, many have faced roadblocks in hiring due to economic conditions. Due to prevailing economic volatility, 41% of LE CIOs report slow hiring for IT roles, 35% report decreasing overall IT budget and 29% report an IT hiring freeze.

"CIOs are taking proactive steps to combat economic volatility by relaxing geographic and role requirements to expand their IT talent pipeline," said Ramirez. "Some organizations have found success by hiring early-career technologists and providing upskilling opportunities to fill critical technology needs."

The survey also found that full-time equivalents (FTEs) do the majority of tech work in the enterprise. Full-time IT employees perform 56% of the work, while technology advancements such as automation and AI-augmented work account for just over 9% of work today.

"This reliance on FTEs to meet the demands of digital transformation explain why LE CIOs plan to increase IT headcount in 2023," said Ramirez.

How CIOs Plan to Upskill IT Talent

CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023

With the growing demand for IT talent, the most important candidate qualities LE CIOs look for during the hiring process are having the requisite technical skills, soft skills (e.g., communication, relationship management) and cultural fit. LE CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023.

Nearly half of LE CIOs plan to invest in training programs to upskill and reskill IT staff to ensure teams have the relevant roles, skills and capacity to meet enterprise objectives. Forty-six percent of CIOs also plan to establish fusion teams, and the same percentage plan to automate workflow to free up IT time.

"Recruiting the right IT expertise takes time and planning, especially for skills in architecture, cybersecurity, cloud computing and agile software development," said Ramirez. "Ensure that IT has relevant roles, skills and capacity to meet enterprise objectives. This may require embracing a blended workforce model of IT and business domain roles."

Methodology: The Gartner survey was conducted from October through November of 2022 among 501 respondents, 182 of which were LE CIOs in North America, EMEA and APAC region. The LE segment consists of enterprises with a total annual revenue of $1B USD or more.

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Gartner: 81% of CIOs Expect to Grow Their IT Team in 2023

According to a recent survey by Gartner, 80% of large enterprise (LE) CIOs plan to increase their IT headcount in 2023.

Only 14% expect their IT staff to decrease and 5% expect their headcount to remain the same.

"Attracting and retaining technology talent remain critical areas of concern for CIOs," said Jose Ramirez, Sr. Principal Analyst at Gartner. "Even with advances in AI, Gartner predicts that the global job impact will be neutral in the next several years due to enterprise adoption lags, implementation times and learning curves."

Only 4% of CIOs surveyed reported AI-augmented worker as a resource producing technology work today.

Why CIOs Plan to Increase IT Headcount in 2023

"Enterprises have undertaken various digital initiatives over the past two years, with operational excellence and customer or citizen experience being the most popular," said Ramirez. "Still, these initiatives often do not meet enterprise needs quickly enough."

67% of LE CIOs plan to grow their IT headcount in 2023 by at least 10% to support their enterprise’s digital initiatives.

While CIOs are looking to expand their IT teams, many have faced roadblocks in hiring due to economic conditions. Due to prevailing economic volatility, 41% of LE CIOs report slow hiring for IT roles, 35% report decreasing overall IT budget and 29% report an IT hiring freeze.

"CIOs are taking proactive steps to combat economic volatility by relaxing geographic and role requirements to expand their IT talent pipeline," said Ramirez. "Some organizations have found success by hiring early-career technologists and providing upskilling opportunities to fill critical technology needs."

The survey also found that full-time equivalents (FTEs) do the majority of tech work in the enterprise. Full-time IT employees perform 56% of the work, while technology advancements such as automation and AI-augmented work account for just over 9% of work today.

"This reliance on FTEs to meet the demands of digital transformation explain why LE CIOs plan to increase IT headcount in 2023," said Ramirez.

How CIOs Plan to Upskill IT Talent

CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023

With the growing demand for IT talent, the most important candidate qualities LE CIOs look for during the hiring process are having the requisite technical skills, soft skills (e.g., communication, relationship management) and cultural fit. LE CIOs cite cybersecurity, cloud platforms and customer/user experience as the three most critical technical skills in 2023.

Nearly half of LE CIOs plan to invest in training programs to upskill and reskill IT staff to ensure teams have the relevant roles, skills and capacity to meet enterprise objectives. Forty-six percent of CIOs also plan to establish fusion teams, and the same percentage plan to automate workflow to free up IT time.

"Recruiting the right IT expertise takes time and planning, especially for skills in architecture, cybersecurity, cloud computing and agile software development," said Ramirez. "Ensure that IT has relevant roles, skills and capacity to meet enterprise objectives. This may require embracing a blended workforce model of IT and business domain roles."

Methodology: The Gartner survey was conducted from October through November of 2022 among 501 respondents, 182 of which were LE CIOs in North America, EMEA and APAC region. The LE segment consists of enterprises with a total annual revenue of $1B USD or more.

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The Latest

Shadow AI represents both the greatest governance risk and the biggest strategic opportunity in the enterprise. Organizations that will thrive are those that address the security threats and reframe shadow AI as a strategic indicator of genuine business needs. IT leaders must shift from playing defense to proactively building transparent, collaborative, and secure AI ecosystems that employees feel empowered to use ...

In today's enterprise landscape, two seismic shifts are converging: the mainstreaming of hybrid work and the rapid adoption of AI-enhanced applications. While both promise productivity gains and competitive advantage, they also expose a hidden Achilles' heel, application performance ...

To examine the growing gap between how software is built and how secure it is, Security Journey brought together a panel of seasoned developers, security leaders, and AI experts for a roundtable discussion on Closing the Security Gap in AI ... Together, they explored the real-world challenges organizations are grappling with when it comes to software development leveraging AI, from fragile governance frameworks and inconsistent policy enforcement to the growing over-reliance on AI generated code ...

A new study by the IBM Institute for Business Value reveals that enterprises are expected to significantly scale AI-enabled workflows, many driven by agentic AI, relying on them for improved decision making and automation. The AI Projects to Profits study revealed that respondents expect AI-enabled workflows to grow from 3% today to 25% by the end of 2025. With 70% of surveyed executives indicating that agentic AI is important to their organization's future, the research suggests that many organizations are actively encouraging experimentation ...

Respondents predict that agentic AI will play an increasingly prominent role in their interactions with technology vendors over the coming years and are positive about the benefits it will bring, according to The Race to an Agentic Future: How Agentic AI Will Transform Customer Experience, a report from Cisco ...

A new wave of tariffs, some exceeding 100%, is sending shockwaves across the technology industry. Enterprises are grappling with sudden, dramatic cost increases that threaten to disrupt carefully planned budgets, sourcing strategies, and deployment plans. For CIOs and CTOs, this isn't just an economic setback; it's a wake-up call. The era of predictable cloud pricing and stable global supply chains is over ...

As artificial intelligence (AI) adoption gains momentum, network readiness is emerging as a critical success factor. AI workloads generate unpredictable bursts of traffic, demanding high-speed connectivity that is low latency and lossless. AI adoption will require upgrades and optimizations in data center networks and wide-area networks (WANs). This is prompting enterprise IT teams to rethink, re-architect, and upgrade their data center and WANs to support AI-driven operations ...

Artificial intelligence (AI) is core to observability practices, with some 41% of respondents reporting AI adoption as a core driver of observability, according to the State of Observability for Financial Services and Insurance report from New Relic ...

Application performance monitoring (APM) is a game of catching up — building dashboards, setting thresholds, tuning alerts, and manually correlating metrics to root causes. In the early days, this straightforward model worked as applications were simpler, stacks more predictable, and telemetry was manageable. Today, the landscape has shifted, and more assertive tools are needed ...

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