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Gartner: Only 48% of Digital Initiatives Meet or Exceed Their Business Outcome Targets

On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner, Inc.'s annual global survey of more than 3,100 CIOs and technology executives, and more than 1,100 executive leaders outside of IT (CxOs).

A small cohort of CIOs and CxOs, known as the "Digital Vanguard," has the highest achievement rate, where 71% of their digital initiatives meet or exceed outcome targets.

"This digital vanguard distinguishes themselves from the rest of CIOs and CxOs because they co-own digital delivery," said Raf Gelders, VP, Research at Gartner. "CIOs and CxOs are equally responsible, accountable and involved in delivering the digital solutions their enterprises need. This is a radical departure from the traditional paradigm of IT delivery and business 'project sponsorship' that predominates in most enterprises."

Digital vanguard CxOs distinguish themselves from other CxOs because they dedicate more of their personal time and resources to digital delivery. They co-own digital delivery end to end with their CIOs, as well as dedicate 35% of their business area staff to do technology work (vs 21% of the rest of CxOs). They also work very closely with IT, meeting with their CIOs four times more often than the rest of CxOs.

"Behind every digital vanguard CxO, a digital vanguard CIO is guiding and enabling CxOs and their teams to co-lead and co-build digital delivery with IT," said Jaime Capella, Distinguished VP, Research at Gartner. "Digital vanguard CIOs nurture their peers to become digital vanguard CxOs. Those CIOs make it easier for their CxOs to lead digital with them and for business area staff to build digital solutions together with IT.

"CIOs' success now depends on their CxOs' success," continued Capella. "To succeed at the next phase of digital initiatives, CIOs need their CxOs to work together and co-lead with them. So their fortunes are intertwined: one cannot succeed without the other."

CIOs Seek Compelling, Easy-to-Use Platforms for All Technologists

Over 80% of CIOs polled in the survey said they expect to increase their investments in 2025 in strong foundational capabilities and technologies such as cybersecurity, AI/GenAI, business intelligence and data analytics, or integration technologies/APIs.

"Digital vanguard CIOs do not invest in these technologies to be used by their IT staff only. They also make them easy to use for potential or actual technologists outside of IT," said Gelders. "On average, there is 26% of business/corporate area staff outside of IT dedicated to building, implementing or managing technology. Many of these technologies naturally lend themselves to easing the burden of work enterprise-wide, accelerating time-to-market and time-to-value, and fostering the accountability of CxOs."

At the other end of the spectrum, 43% of CIOs said they expect to decrease their investment in legacy infrastructure and data center technologies. This is a trend that has become more common in recent years, mainly due to migrating to cloud-based solutions. That compares with 33% who said they expect to increase it, which can be attributed, in part, to those organizations that acquired on-premise infrastructure to experiment and produce GenAI solutions.

CIOs Look to Develop Tech and Digital Leadership Skills for All Technologists Across the Enterprise

Only 16% of CIOs surveyed prioritize building a technology workforce enterprise-wide (beyond their own IT departments) in 2025. That will limit the enterprise's ability to get the most from their digital investments. It condemns them to perpetuate the low number (48%) of digital initiatives that meet or exceed their business outcome targets.

Furthermore, just 18% of CIOs said they will prioritize sharing technology leadership with other business areas, a paramount must-have to grow the digital vanguard.

"Digital vanguard CIOs plan the needs of digital skills not just for IT staff but also for all potential and actual technologists across the enterprise," said Gelders.

Two-thirds of digital vanguard CIOs (vs 22% of the rest of CIOs) go beyond that and help business areas forecast their own needs of digital skills among business staff.

Methodology: The 2025 Gartner CIO and Technology Executive Survey gathered data from 3,186 CIOs and technology executives in 88 countries and all major industries, representing approximately $17.6 trillion in revenue/public-sector budgets and $351 billion in IT spending. This survey was supplemented with insights from 1,126 executive leaders outside of IT (CXOs).

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Gartner: Only 48% of Digital Initiatives Meet or Exceed Their Business Outcome Targets

On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner, Inc.'s annual global survey of more than 3,100 CIOs and technology executives, and more than 1,100 executive leaders outside of IT (CxOs).

A small cohort of CIOs and CxOs, known as the "Digital Vanguard," has the highest achievement rate, where 71% of their digital initiatives meet or exceed outcome targets.

"This digital vanguard distinguishes themselves from the rest of CIOs and CxOs because they co-own digital delivery," said Raf Gelders, VP, Research at Gartner. "CIOs and CxOs are equally responsible, accountable and involved in delivering the digital solutions their enterprises need. This is a radical departure from the traditional paradigm of IT delivery and business 'project sponsorship' that predominates in most enterprises."

Digital vanguard CxOs distinguish themselves from other CxOs because they dedicate more of their personal time and resources to digital delivery. They co-own digital delivery end to end with their CIOs, as well as dedicate 35% of their business area staff to do technology work (vs 21% of the rest of CxOs). They also work very closely with IT, meeting with their CIOs four times more often than the rest of CxOs.

"Behind every digital vanguard CxO, a digital vanguard CIO is guiding and enabling CxOs and their teams to co-lead and co-build digital delivery with IT," said Jaime Capella, Distinguished VP, Research at Gartner. "Digital vanguard CIOs nurture their peers to become digital vanguard CxOs. Those CIOs make it easier for their CxOs to lead digital with them and for business area staff to build digital solutions together with IT.

"CIOs' success now depends on their CxOs' success," continued Capella. "To succeed at the next phase of digital initiatives, CIOs need their CxOs to work together and co-lead with them. So their fortunes are intertwined: one cannot succeed without the other."

CIOs Seek Compelling, Easy-to-Use Platforms for All Technologists

Over 80% of CIOs polled in the survey said they expect to increase their investments in 2025 in strong foundational capabilities and technologies such as cybersecurity, AI/GenAI, business intelligence and data analytics, or integration technologies/APIs.

"Digital vanguard CIOs do not invest in these technologies to be used by their IT staff only. They also make them easy to use for potential or actual technologists outside of IT," said Gelders. "On average, there is 26% of business/corporate area staff outside of IT dedicated to building, implementing or managing technology. Many of these technologies naturally lend themselves to easing the burden of work enterprise-wide, accelerating time-to-market and time-to-value, and fostering the accountability of CxOs."

At the other end of the spectrum, 43% of CIOs said they expect to decrease their investment in legacy infrastructure and data center technologies. This is a trend that has become more common in recent years, mainly due to migrating to cloud-based solutions. That compares with 33% who said they expect to increase it, which can be attributed, in part, to those organizations that acquired on-premise infrastructure to experiment and produce GenAI solutions.

CIOs Look to Develop Tech and Digital Leadership Skills for All Technologists Across the Enterprise

Only 16% of CIOs surveyed prioritize building a technology workforce enterprise-wide (beyond their own IT departments) in 2025. That will limit the enterprise's ability to get the most from their digital investments. It condemns them to perpetuate the low number (48%) of digital initiatives that meet or exceed their business outcome targets.

Furthermore, just 18% of CIOs said they will prioritize sharing technology leadership with other business areas, a paramount must-have to grow the digital vanguard.

"Digital vanguard CIOs plan the needs of digital skills not just for IT staff but also for all potential and actual technologists across the enterprise," said Gelders.

Two-thirds of digital vanguard CIOs (vs 22% of the rest of CIOs) go beyond that and help business areas forecast their own needs of digital skills among business staff.

Methodology: The 2025 Gartner CIO and Technology Executive Survey gathered data from 3,186 CIOs and technology executives in 88 countries and all major industries, representing approximately $17.6 trillion in revenue/public-sector budgets and $351 billion in IT spending. This survey was supplemented with insights from 1,126 executive leaders outside of IT (CXOs).

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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