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Gartner: Regular AI System Assessments Triple the Likelihood of High GenAI Value

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner, Inc.

“AI governance really is a case of doing well by doing good, but it depends on the specific governance practice. Some just help reduce risk and support legal compliance, while others also boost the value delivered by GenAI initiatives,” said Kjell Carlsson, VP Analyst at Gartner.

Organizations that conduct assessments, provide tailored guidance, develop AI-specific usage policies, implement governance features, and expand GenAI rollouts safely are multiple times more likely to report higher levels of GenAI business value. 

Gartner recommends that organizations focus on five types of governance practices to boost GenAI business value:

  • Conduct regular assessments of AI systems: Leaders should implement assessment and monitoring processes, and deploy AI governance platforms to streamline assessment, auditing, and remediation.
  • Provide customized guidance and training for AI users: Leaders must provide targeted training to boost the success of GenAI initiatives. Organizations that offer persona and role-based guidance are two times more likely to report higher levels of value, while those that provide GenAI ethics training are 1.7 times more likely.
  • Implement AI-specific usage policies: Leaders should implement AI policies that both encourage responsible usage and mitigate the major areas of risk.
  • Invest in governance features and products: Leaders must advocate for additional investment in governance capabilities for their AI tools and systems. Organizations that invest in third-party AI governance products are 1.9 times more likely to report higher levels of value.
  • Safely expand rollouts of GenAI: Limiting GenAI to low-risk and trusted users is a common, necessary practice, but organizations that can expand their deployments of GenAI beyond these users are 3.3 times more likely to report higher levels of GenAI value.

Methodology: The survey was conducted May through June 2025 among 360 respondents from organizations with at least 250 full-time employees across all industries (except IT software) in North America, Europe and Asia/Pacific.

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Gartner: Regular AI System Assessments Triple the Likelihood of High GenAI Value

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner, Inc.

“AI governance really is a case of doing well by doing good, but it depends on the specific governance practice. Some just help reduce risk and support legal compliance, while others also boost the value delivered by GenAI initiatives,” said Kjell Carlsson, VP Analyst at Gartner.

Organizations that conduct assessments, provide tailored guidance, develop AI-specific usage policies, implement governance features, and expand GenAI rollouts safely are multiple times more likely to report higher levels of GenAI business value. 

Gartner recommends that organizations focus on five types of governance practices to boost GenAI business value:

  • Conduct regular assessments of AI systems: Leaders should implement assessment and monitoring processes, and deploy AI governance platforms to streamline assessment, auditing, and remediation.
  • Provide customized guidance and training for AI users: Leaders must provide targeted training to boost the success of GenAI initiatives. Organizations that offer persona and role-based guidance are two times more likely to report higher levels of value, while those that provide GenAI ethics training are 1.7 times more likely.
  • Implement AI-specific usage policies: Leaders should implement AI policies that both encourage responsible usage and mitigate the major areas of risk.
  • Invest in governance features and products: Leaders must advocate for additional investment in governance capabilities for their AI tools and systems. Organizations that invest in third-party AI governance products are 1.9 times more likely to report higher levels of value.
  • Safely expand rollouts of GenAI: Limiting GenAI to low-risk and trusted users is a common, necessary practice, but organizations that can expand their deployments of GenAI beyond these users are 3.3 times more likely to report higher levels of GenAI value.

Methodology: The survey was conducted May through June 2025 among 360 respondents from organizations with at least 250 full-time employees across all industries (except IT software) in North America, Europe and Asia/Pacific.

Hot Topics

The Latest

UK IT leaders are reaching a critical inflection point in how they manage observability, according to research from LogicMonitor. As infrastructure complexity grows and AI adoption accelerates, fragmented monitoring environments are driving organizations to rethink their operational strategies and consolidate tools ...

For years, many infrastructure teams treated the edge as a deployment variation. It was seen as the same cloud model, only stretched outward: more devices, more gateways, more locations and a little more latency. That assumption is proving costly. The edge is not just another place to run workloads. It is a fundamentally different operating condition ...

AI can't fix broken data. CIOs who modernize revenue data governance unlock predictable growth-those who don't risk millions in failed AI investments. For decades, CIOs kept the lights on. Revenue was someone else's problem, owned by sales, led by the CRO, measured by finance. Those days are behind us ...

Over the past few years, organizations have made enormous strides in enabling remote and hybrid work. But the foundational technologies powering today's digital workplace were never designed for the volume, velocity, and complexity that is coming next. By 2026 and beyond, three forces — 5G, the metaverse, and edge AI — will fundamentally reshape how people connect, collaborate, and access enterprise resources ... The businesses that begin preparing now will gain a competitive head start. Those that wait will find themselves trying to secure environments that have already outgrown their architecture ...

Ask where enterprise AI is making its most decisive impact, and the answer might surprise you: not marketing, not finance, not customer experience. It's IT. Across three years of industry research conducted by Digitate, one constant holds true is that IT is both the testing ground and the proving ground for enterprise AI. Last year, that position only strengthened ...

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Many organizations still rely on reactive availability models, taking action only after an outage occurs. However, as applications become more complex, this approach often leads to delayed detection, prolonged disruption, and incomplete recovery. Monitoring is evolving from a basic operational function into a foundational capability for sustaining availability in modern environments ...

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