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The Hidden Costs of IT Tool Sprawl

Bharath Rangarajan
Omnissa

Enterprise IT has become increasingly complex and fragmented. Organizations are juggling dozens — sometimes hundreds — of different tools for endpoint management, security, app delivery, and employee experience. Each one needs its own license, its own maintenance, and its own integration. The result is a patchwork of overlapping tools, data stuck in silos, security vulnerabilities, and IT teams are spending more time managing software than actually getting work done.

According to a 2024 Forrester survey, 77% of U.S. technology decision-makers report moderate to extensive levels of technology sprawl, while 63% of these decision makers said they planned to pursue consolidation strategies. As IT teams come under pressure to do more with less while delivering a modern digital employee experience while ensuring systems remain secure and compliant; these fragmented tech stacks are heading toward a breaking point.

We are observing several key trends signaling the beginning of a significant wave of IT consolidation. Here's a closer look at the factors driving this shift.

Why IT Consolidation Can't Wait

Employees expect to be able to work from anywhere, on any device — without friction — and IT teams are under pressure to meet heightened expectations while simultaneously managing increased complexity and security risks. This difficult balance is making it increasingly clear that IT teams cannot afford to have systems that don't talk to each other. These fragmented tools can create bottlenecks, forcing IT to toggle between multiple dashboards just to provision a laptop or troubleshoot a simple issue.

Then there's the security challenge that siloed point solutions introduce. As cyberattacks become more sophisticated by the day, IT teams must shift to a proactive security posture — but that's difficult to achieve when scattered tools create blind spots across the environment. When an organization's endpoint protection lives in one system, patch management in another and device compliance monitoring in yet another, IT teams lack visibility to detect threats early and respond decisively — a compromised device might go unnoticed for days. Proactive security requires real-time intelligence and the ability to act on it instantly.

Finally, there's the money. Running all these separate tools is costly. Between licensing fees, support contracts, and the sheer inefficiency of managing multiple vendors, costs add up fast.

Making Consolidation Work: A Step-by-Step Guide

Consolidation sounds great in theory, but how do you actually do it without causing chaos? You need a plan.

Start with an honest assessment of what you have. Map out all your current tools and what they do. You'll probably find significant redundancy — three different tools doing endpoint monitoring or patch management when one comprehensive platform can handle it all.

Get everyone involved. Don't let this be just an IT decision. Talk to security teams, business units, and anyone who uses these tools. A unified platform needs to work for everyone, not just check technical boxes.

And, perhaps most importantly, don't try to do everything at once. Roll it out in phases. Start with one department or one use case, see how it goes, make adjustments, and then expand. That way you're not overcompensating and risking a massive disruption.

Why Now Is the Right Time

The shift to unified platforms is about working smarter. Simplicity and capability can coexist. The payoff is lower costs, smoother operations, stronger security posture, and the agility to keep up as AI accelerates and transforms how employees work.

For IT teams, consolidation means spending less time wrestling with integrations and more time on work that actually moves the needle. Fewer tools to manage means more bandwidth for strategic initiatives that improve how people work.

And that's where the real value shows up: employees get faster support, more consistent experiences, and technology that just works. When IT isn't buried in tool management, they can focus on what matters: making sure every person in the organization has what they need to do their best work.

Bharath Rangarajan is Chief Product Officer at Omnissa

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Enterprise IT has become increasingly complex and fragmented. Organizations are juggling dozens — sometimes hundreds — of different tools for endpoint management, security, app delivery, and employee experience. Each one needs its own license, its own maintenance, and its own integration. The result is a patchwork of overlapping tools, data stuck in silos, security vulnerabilities, and IT teams are spending more time managing software than actually getting work done ...

The Hidden Costs of IT Tool Sprawl

Bharath Rangarajan
Omnissa

Enterprise IT has become increasingly complex and fragmented. Organizations are juggling dozens — sometimes hundreds — of different tools for endpoint management, security, app delivery, and employee experience. Each one needs its own license, its own maintenance, and its own integration. The result is a patchwork of overlapping tools, data stuck in silos, security vulnerabilities, and IT teams are spending more time managing software than actually getting work done.

According to a 2024 Forrester survey, 77% of U.S. technology decision-makers report moderate to extensive levels of technology sprawl, while 63% of these decision makers said they planned to pursue consolidation strategies. As IT teams come under pressure to do more with less while delivering a modern digital employee experience while ensuring systems remain secure and compliant; these fragmented tech stacks are heading toward a breaking point.

We are observing several key trends signaling the beginning of a significant wave of IT consolidation. Here's a closer look at the factors driving this shift.

Why IT Consolidation Can't Wait

Employees expect to be able to work from anywhere, on any device — without friction — and IT teams are under pressure to meet heightened expectations while simultaneously managing increased complexity and security risks. This difficult balance is making it increasingly clear that IT teams cannot afford to have systems that don't talk to each other. These fragmented tools can create bottlenecks, forcing IT to toggle between multiple dashboards just to provision a laptop or troubleshoot a simple issue.

Then there's the security challenge that siloed point solutions introduce. As cyberattacks become more sophisticated by the day, IT teams must shift to a proactive security posture — but that's difficult to achieve when scattered tools create blind spots across the environment. When an organization's endpoint protection lives in one system, patch management in another and device compliance monitoring in yet another, IT teams lack visibility to detect threats early and respond decisively — a compromised device might go unnoticed for days. Proactive security requires real-time intelligence and the ability to act on it instantly.

Finally, there's the money. Running all these separate tools is costly. Between licensing fees, support contracts, and the sheer inefficiency of managing multiple vendors, costs add up fast.

Making Consolidation Work: A Step-by-Step Guide

Consolidation sounds great in theory, but how do you actually do it without causing chaos? You need a plan.

Start with an honest assessment of what you have. Map out all your current tools and what they do. You'll probably find significant redundancy — three different tools doing endpoint monitoring or patch management when one comprehensive platform can handle it all.

Get everyone involved. Don't let this be just an IT decision. Talk to security teams, business units, and anyone who uses these tools. A unified platform needs to work for everyone, not just check technical boxes.

And, perhaps most importantly, don't try to do everything at once. Roll it out in phases. Start with one department or one use case, see how it goes, make adjustments, and then expand. That way you're not overcompensating and risking a massive disruption.

Why Now Is the Right Time

The shift to unified platforms is about working smarter. Simplicity and capability can coexist. The payoff is lower costs, smoother operations, stronger security posture, and the agility to keep up as AI accelerates and transforms how employees work.

For IT teams, consolidation means spending less time wrestling with integrations and more time on work that actually moves the needle. Fewer tools to manage means more bandwidth for strategic initiatives that improve how people work.

And that's where the real value shows up: employees get faster support, more consistent experiences, and technology that just works. When IT isn't buried in tool management, they can focus on what matters: making sure every person in the organization has what they need to do their best work.

Bharath Rangarajan is Chief Product Officer at Omnissa

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For years, cybersecurity was built around a simple assumption: protect the physical network and trust everything inside it. That model made sense when employees worked in offices, applications lived in data centers, and devices rarely left the building. Today's reality is fluid: people work from everywhere, applications run across multiple clouds, and AI-driven agents are beginning to act on behalf of users. But while the old perimeter dissolved, a new one quietly emerged ...

For years, infrastructure teams have treated compute as a relatively stable input. Capacity was provisioned, costs were forecasted, and performance expectations were set based on the assumption that identical resources behaved identically. That mental model is starting to break down. AI infrastructure is no longer behaving like static cloud capacity. It is increasingly behaving like a market ...

Resilience can no longer be defined by how quickly an organization recovers from an incident or disruption. The effectiveness of any resilience strategy is dependent on its ability to anticipate change, operate under continuous stress, and adapt confidently amid uncertainty ...

Mobile users are less tolerant of app instability than ever before. According to a new report from Luciq, No Margin for Error: What Mobile Users Expect and What Mobile Leaders Must Deliver in 2026, even minor performance issues now result in immediate abandonment, lost purchases, and long-term brand impact ...

Artificial intelligence (AI) has become the dominant force shaping enterprise data strategies. Boards expect progress. Executives expect returns. And data leaders are under pressure to prove that their organizations are "AI-ready" ...

Agentic AI is a major buzzword for 2026. Many tech companies are making bold promises about this technology, but many aren't grounded in reality, at least not yet. This coming year will likely be shaped by reality checks for IT teams, and progress will only come from a focus on strong foundations and disciplined execution ...

AI systems are still prone to hallucinations and misjudgments ... To build the trust needed for adoption, AI must be paired with human-in-the-loop (HITL) oversight, or checkpoints where humans verify, guide, and decide what actions are taken. The balance between autonomy and accountability is what will allow AI to deliver on its promise without sacrificing human trust ...

More data center leaders are reducing their reliance on utility grids by investing in onsite power for rapidly scaling data centers, according to the Data Center Power Report from Bloom Energy ...

In MEAN TIME TO INSIGHT Episode 21, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses AI-driven NetOps ... 

Enterprise IT has become increasingly complex and fragmented. Organizations are juggling dozens — sometimes hundreds — of different tools for endpoint management, security, app delivery, and employee experience. Each one needs its own license, its own maintenance, and its own integration. The result is a patchwork of overlapping tools, data stuck in silos, security vulnerabilities, and IT teams are spending more time managing software than actually getting work done ...