hybris and Compuware Extend APM Partnership to Boost Quality and Accelerate Release Delivery
February 06, 2014
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hybris software, an SAP company, and Compuware APM have extended their partnership to empower collaboration among developers, QA and production teams.

This application performance lifecycle approach helps hybris partners provide higher quality releases with reduced resources so that customers enjoy high performance releases in a shorter amount of time.

The new component of their partnership, a partnership first announced in 2011, builds on Compuware dynaTrace Production Edition's position as the only APM solution certified by hybris to deeply monitor the hybris platform.

hybris, which delivers enterprise software and on-demand solutions for eCommerce, omni-channel commerce, master data management and order management, is extending its partnership with Compuware to bring down service and support costs, improve project roll out time and ensure pristine quality of eCommerce projects. By sharing best practices built around hybris' recommended APM technology, developers and QA professionals building applications on the hybris platform can better understand how their code behaves and interacts with the hybris framework, the hybris APIs and the hybris classes to solve complex application problems quickly to ensure optimal performance and bug reduction.

"Our partnership with Compuware APM greatly supports us in our mission to deliver successful hybris implementations for our customers," said Pat Finn, VP of Channels, Americas, at hybris. "Compuware APM helps its customers proactively spot and solve application performance issues before users are impacted, even in the most complex, multi-tier applications. This insight is vital in enabling them to tune-up their most critical applications from the user's perspective, increasing loyalty, revenue and brand image. Married with our industry acclaimed hybris Commerce Suite, this alliance will provide a winning formula for our customers."

hybris partners with Compuware APM to enable its customers to:

- assure optimal end-user experiences for online customers and drive greater business value by determining the impact of performance on key business metrics

- monitor complex production applications, assure SLAs and determine root-cause of issues

- monitor modern application environments - cloud, big data, virtualized, distributed

- provide business and application insight to all stakeholders via easy to use dashboards and reports

- increase availability and accelerate release cycles by assuring production readiness and scalability

- quickly and easily deploy, use and manage a new generation APM system

"In the eCommerce world, application quality and performance has a direct and significant impact on the user experience that drives revenue and repeat customers," said Blair Drenner, VP of Strategic Business Development for Compuware's APM business unit. "eCommerce environments have many moving parts and many stakeholders who need to work seamlessly to guarantee successful customer experiences. By leveraging Compuware APM's solutions and best practices throughout their eCommerce lifecycle, hybris customers will be able to manage that complexity, reduce total cost of ownership and enhance business and technology performance."

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