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hybris and Compuware Extend APM Partnership to Boost Quality and Accelerate Release Delivery

hybris software, an SAP company, and Compuware APM have extended their partnership to empower collaboration among developers, QA and production teams.

This application performance lifecycle approach helps hybris partners provide higher quality releases with reduced resources so that customers enjoy high performance releases in a shorter amount of time.

The new component of their partnership, a partnership first announced in 2011, builds on Compuware dynaTrace Production Edition's position as the only APM solution certified by hybris to deeply monitor the hybris platform.

hybris, which delivers enterprise software and on-demand solutions for eCommerce, omni-channel commerce, master data management and order management, is extending its partnership with Compuware to bring down service and support costs, improve project roll out time and ensure pristine quality of eCommerce projects. By sharing best practices built around hybris' recommended APM technology, developers and QA professionals building applications on the hybris platform can better understand how their code behaves and interacts with the hybris framework, the hybris APIs and the hybris classes to solve complex application problems quickly to ensure optimal performance and bug reduction.

"Our partnership with Compuware APM greatly supports us in our mission to deliver successful hybris implementations for our customers," said Pat Finn, VP of Channels, Americas, at hybris. "Compuware APM helps its customers proactively spot and solve application performance issues before users are impacted, even in the most complex, multi-tier applications. This insight is vital in enabling them to tune-up their most critical applications from the user's perspective, increasing loyalty, revenue and brand image. Married with our industry acclaimed hybris Commerce Suite, this alliance will provide a winning formula for our customers."

hybris partners with Compuware APM to enable its customers to:

- assure optimal end-user experiences for online customers and drive greater business value by determining the impact of performance on key business metrics

- monitor complex production applications, assure SLAs and determine root-cause of issues

- monitor modern application environments - cloud, big data, virtualized, distributed

- provide business and application insight to all stakeholders via easy to use dashboards and reports

- increase availability and accelerate release cycles by assuring production readiness and scalability

- quickly and easily deploy, use and manage a new generation APM system

"In the eCommerce world, application quality and performance has a direct and significant impact on the user experience that drives revenue and repeat customers," said Blair Drenner, VP of Strategic Business Development for Compuware's APM business unit. "eCommerce environments have many moving parts and many stakeholders who need to work seamlessly to guarantee successful customer experiences. By leveraging Compuware APM's solutions and best practices throughout their eCommerce lifecycle, hybris customers will be able to manage that complexity, reduce total cost of ownership and enhance business and technology performance."

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hybris and Compuware Extend APM Partnership to Boost Quality and Accelerate Release Delivery

hybris software, an SAP company, and Compuware APM have extended their partnership to empower collaboration among developers, QA and production teams.

This application performance lifecycle approach helps hybris partners provide higher quality releases with reduced resources so that customers enjoy high performance releases in a shorter amount of time.

The new component of their partnership, a partnership first announced in 2011, builds on Compuware dynaTrace Production Edition's position as the only APM solution certified by hybris to deeply monitor the hybris platform.

hybris, which delivers enterprise software and on-demand solutions for eCommerce, omni-channel commerce, master data management and order management, is extending its partnership with Compuware to bring down service and support costs, improve project roll out time and ensure pristine quality of eCommerce projects. By sharing best practices built around hybris' recommended APM technology, developers and QA professionals building applications on the hybris platform can better understand how their code behaves and interacts with the hybris framework, the hybris APIs and the hybris classes to solve complex application problems quickly to ensure optimal performance and bug reduction.

"Our partnership with Compuware APM greatly supports us in our mission to deliver successful hybris implementations for our customers," said Pat Finn, VP of Channels, Americas, at hybris. "Compuware APM helps its customers proactively spot and solve application performance issues before users are impacted, even in the most complex, multi-tier applications. This insight is vital in enabling them to tune-up their most critical applications from the user's perspective, increasing loyalty, revenue and brand image. Married with our industry acclaimed hybris Commerce Suite, this alliance will provide a winning formula for our customers."

hybris partners with Compuware APM to enable its customers to:

- assure optimal end-user experiences for online customers and drive greater business value by determining the impact of performance on key business metrics

- monitor complex production applications, assure SLAs and determine root-cause of issues

- monitor modern application environments - cloud, big data, virtualized, distributed

- provide business and application insight to all stakeholders via easy to use dashboards and reports

- increase availability and accelerate release cycles by assuring production readiness and scalability

- quickly and easily deploy, use and manage a new generation APM system

"In the eCommerce world, application quality and performance has a direct and significant impact on the user experience that drives revenue and repeat customers," said Blair Drenner, VP of Strategic Business Development for Compuware's APM business unit. "eCommerce environments have many moving parts and many stakeholders who need to work seamlessly to guarantee successful customer experiences. By leveraging Compuware APM's solutions and best practices throughout their eCommerce lifecycle, hybris customers will be able to manage that complexity, reduce total cost of ownership and enhance business and technology performance."

The Latest

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...