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Infosys Public Services Joins the APM Blog

Pete Goldin
Editor and Publisher
APMdigest

Bhanu Prasad Narayana, Interim CEO of Infosys Public Services, has joined the APM Blog on APMdigest.

Narayana is Interim CEO, Associate Vice President and Head of US for Infosys Public Services, an Infosys subsidiary focused on public sector in the US and Canada. In this role, he advises CIOs and senior leaders of the federal, state, local and quasi-government organizations on emerging industry trends and innovative solutions to solve problems for citizens and constituents. He has over 25 years of experience in public sector, healthcare, and financial services. Prior to his current rule, he was the head of IT service delivery for Infosys Public Services, where he oversaw talent planning, talent management, and service delivery for multiple clients in the US and Canada. Prior to joining Infosys Public Services, he was a Senior Portfolio Manager at Infosys, where he led several complex business transformation programs for financial services and healthcare organizations in the US and the UK. Narayana has hands-on delivery experience in the areas of legacy modernization, data and analytics, organizational change management, independent verification and validation, and enterprise program management. He is also passionate about the emerging technology trends like blockchain, machine learning, and RPA. He holds a Master of Business Administration from the Indian Institute of Management Bengaluru, India and a bachelor’s in engineering from Sri Venkateswara University, Andhra Pradesh, India.

Infosys Public Services is a provider of next-generation digital services and consulting. With benchmark processes, access to cross-industry insights and innovative public sector solutions, Infosys Public Services is helping public sector organizations to navigate their digital transformation, helping them renew existing systems into modern, agile, intelligent platforms, develop new capabilities and deliver better outcomes to all stakeholders at a lower cost with less risk.

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Infosys Public Services Joins the APM Blog

Pete Goldin
Editor and Publisher
APMdigest

Bhanu Prasad Narayana, Interim CEO of Infosys Public Services, has joined the APM Blog on APMdigest.

Narayana is Interim CEO, Associate Vice President and Head of US for Infosys Public Services, an Infosys subsidiary focused on public sector in the US and Canada. In this role, he advises CIOs and senior leaders of the federal, state, local and quasi-government organizations on emerging industry trends and innovative solutions to solve problems for citizens and constituents. He has over 25 years of experience in public sector, healthcare, and financial services. Prior to his current rule, he was the head of IT service delivery for Infosys Public Services, where he oversaw talent planning, talent management, and service delivery for multiple clients in the US and Canada. Prior to joining Infosys Public Services, he was a Senior Portfolio Manager at Infosys, where he led several complex business transformation programs for financial services and healthcare organizations in the US and the UK. Narayana has hands-on delivery experience in the areas of legacy modernization, data and analytics, organizational change management, independent verification and validation, and enterprise program management. He is also passionate about the emerging technology trends like blockchain, machine learning, and RPA. He holds a Master of Business Administration from the Indian Institute of Management Bengaluru, India and a bachelor’s in engineering from Sri Venkateswara University, Andhra Pradesh, India.

Infosys Public Services is a provider of next-generation digital services and consulting. With benchmark processes, access to cross-industry insights and innovative public sector solutions, Infosys Public Services is helping public sector organizations to navigate their digital transformation, helping them renew existing systems into modern, agile, intelligent platforms, develop new capabilities and deliver better outcomes to all stakeholders at a lower cost with less risk.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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