
Ipswitch released the third update to its WhatsUp Gold 2018 network monitoring product in the form of Service Pack 3, which includes a new Application Performance Monitoring (APM) overlay for enhanced at-a-glance status of monitored applications.
A new APM Device Card allows one-click access to APM dashboards and controls. WhatsUp Gold 2018 SP 3 also includes an OpsGenie incident creation action feature, which adds support for the modern incident management platform for operating always-on services.
“With increasingly complex network environments, busy IT teams are continuously looking to easily view key metrics and the overall health of network dependencies, wireless networks, virtual environments, cloud resources and interface utilization, and then obtain the specifics for troubleshooting and assuring the fastest time to problem resolution,” said Jim Cashman, Director of Product Management at Ipswitch. “Ipswitch has improved on these requirements with WhatsUp Gold 2018 SP 3, delivering increased usability, control and visibility into the status and performance of networks with new powerful map overlays and controls.”
WhatsUp Gold 2018 SP 3 also adds a new Device Card showing Network Traffic Analysis (NTA) data, including top five conversations as well as allowing one-click access to NTA dashboards. In addition, IT teams now have more control over assigning active interface monitors to every device during discovery. As well, the Device Group Mini Status report has been redesigned for improved usability. This latest release also includes support for Cisco Meraki Firewalls and Cisco Meraki Security Appliances as well as the ability to run executables directly from within the Admin Console.
WhatsUp Gold 2018 delivers automatic discovery of your networked environment and displays your entire physical, virtual and cloud environment in a unique interactive map to enable truly proactive end-to-end performance monitoring and troubleshooting. Unlike competing products, there is no need to learn different tools to gain insights into the various components of your environment.
All updates are available as free upgrades from the Ipswitch Community for all customers with an active service agreement.
The Latest
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...