Ivanti announced its strategic partnership with The Internet Resilience Company™, Catchpoint®.
The partnership expands the Digital Experience Score with application and network visibility to continuously detect and troubleshoot remote connectivity issues before they impact the workforce. Ivanti and Catchpoint will integrate their best-in-class technologies, Ivanti Neurons for Digital Experience and Catchpoint Workforce Experience, to further understand, improve and secure the employee experience. Catchpoint’s Workforce Experience Solution is built on their market-leading Internet Performance Monitoring (IPM) Platform, leveraging the industry’s largest observability network enabling enterprises to monitor what matters, where it matters for their unique business requirements.
“This solution provides a holistic view of the health of your workforce’s connection. It tells you at a glance whether employees have the access they need or if they have a poor digital experience,” said Matt Izzo, Executive Vice President, Product Management at Catchpoint. “By joining Ivanti Neurons for Digital Experience and Catchpoint Workforce Experience, it doesn’t matter where your workforce is – IT can proactively detect experience issues and automatically remediate them before employees are impacted.”
Catchpoint reports that 80% of network issues happen beyond the corporate firewall. Therefore, solutions that effectively support hybrid and remote workforces are paramount. With this partnership, organizations will be enabled to effectively measure and score the employee experience and make continuous improvements. Ivanti’s Digital Experience Score provides a 360-degree view and real-time insights into the device, operating systems, applications and now networks that employees rely on to be productive.
“By partnering with Catchpoint, we equip IT teams with visibility, contextual insights and intelligent automation to proactively detect experience issues and automatically remediate before employees are impacted,” said Daren Goeson, Senior Vice President, Product Management at Ivanti. “This partnership reaffirms our commitment to elevate Everywhere Work with our DEX solutions. We are committed to building and fostering strong alliances and partnerships in our Everywhere Ecosystem to provide superior technology to organizations globally.”
“Catchpoint is like a mechanic, able to check and troubleshoot someone’s car without having to see the vehicle in person,” said Pete Charlton, TMNA’s IT AVP. “With Catchpoint, we could deploy nodes throughout our network as close to the end user as possible.”
The Latest
Companies implementing observability benefit from increased operational efficiency, faster innovation, and better business outcomes overall, according to 2023 IT Trends Report: Lessons From Observability Leaders, a report from SolarWinds ...
IT leaders are driving an increasing number of automation initiatives as a way to stay competitive, reduce costs and scale as they navigate an unpredictable social and economic environment, according to the 2023 State of Automation in IT survey conducted by Jitterbit ...
Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...
Earlier this year, New Relic conducted a study on observability ... The 2023 Observability Forecast reveals observability's impact on the lives of technical professionals and businesses' bottom lines. Here are 10 key takeaways from the forecast ...
Only 33% of executives are "very confident" in their ability to operate in a public cloud environment, according to the 2023 State of CloudOps report from NetApp. This represents an increase from 2022 when only 21% reported feeling very confident ...
The majority of organizations across Australia and New Zealand (A/NZ) breached over the last year had personally identifiable information (PII) compromised, but most have not yet modified their data management policies, according to the Cybersecurity and PII Report from ManageEngine ...
A large majority of organizations employ more than one cloud automation solution, and this practice creates significant challenges that are resulting in delays and added costs for businesses, according to Why companies lose efficiency and compliance with cloud automation solutions from Broadcom ...
Companies have historically relied on tools that warn IT teams when their digital systems are experiencing glitches or attacks. But in an age where consumer loyalty is fickle and hybrid workers' Digital Employee Experience (DEX) is paramount for productivity, companies cannot afford to retroactively deal with IT failures that slow down employee productivity ...
