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Kaseya Names New CIO and EVP of Sales

Kaseya announced two additions to its executive team: Executive Vice President of Worldwide Sales, Brian Serino, and Chief Information Officer (CIO), Mike Puglia.

Brian Serino brings an outstanding track record of success to Kaseya in building high-velocity sales teams and driving them to achieve hyper-growth. Prior to Kaseya, Serino was SVP of sales and business development at NetProspex, where he built the team and grew sales by 100% during his tenure, resulting in a successful acquisition by Dun & Bradstreet. Prior to that, Serino served as the SVP of sales at Neolane where he increased sales by 100%, leading to a successful acquisition by Adobe. Earlier, Serino ran North American Sales at Unica, where he built the sales team and drove revenue from $10 million to over $120 million, supporting the company’s successful IPO and eventual acquisition by IBM.

“I am thrilled to step into the sales leadership role to work with Kaseya’s talented team to aggressively expand our customer base and network of partners around the globe,” said Brian Serino, EVP of worldwide sales at Kaseya. “Given Kaseya’s leadership position in the market and the major enhancements made to Kaseya’s IT management cloud portfolio over the past two years, I look forward to driving the company to new levels of growth and to enabling the continued success of our customers.”

Mike Puglia, a cloud-based solutions veteran, brings more than twenty years of enterprise technology experience to his new post as CIO. Puglia most recently served as Kaseya’s VP of Technology programs and prior to that, was the head of marketing for TimeTrade Systems. Puglia has a history of success with leading technology companies, having served in leadership positions with Salesforce.com, Veracode and Bluesocket, among others. As CIO, Puglia drives Kaseya’s go-to-market systems infrastructure as well as all other key IT functions, strengthening the company’s foundation for growth.

“It is an exciting time at Kaseya, and as we accelerate our growth, our underlying technologies will be an important enabling factor,” said Mike Puglia, CIO of Kaseya. “Kaseya’s leadership team has an impressive record of success in the technology space, and I am thrilled to become a part of it to help drive our growth and customer adoption.”

“Brian and Mike bring a tremendous wealth of experience in enabling and driving the success of Cloud software businesses,” said Yogesh Gupta, President and CEO of Kaseya. “We couldn’t have found two more talented and successful team members to help us take our business and our customer relationships to the next level.”

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Kaseya Names New CIO and EVP of Sales

Kaseya announced two additions to its executive team: Executive Vice President of Worldwide Sales, Brian Serino, and Chief Information Officer (CIO), Mike Puglia.

Brian Serino brings an outstanding track record of success to Kaseya in building high-velocity sales teams and driving them to achieve hyper-growth. Prior to Kaseya, Serino was SVP of sales and business development at NetProspex, where he built the team and grew sales by 100% during his tenure, resulting in a successful acquisition by Dun & Bradstreet. Prior to that, Serino served as the SVP of sales at Neolane where he increased sales by 100%, leading to a successful acquisition by Adobe. Earlier, Serino ran North American Sales at Unica, where he built the sales team and drove revenue from $10 million to over $120 million, supporting the company’s successful IPO and eventual acquisition by IBM.

“I am thrilled to step into the sales leadership role to work with Kaseya’s talented team to aggressively expand our customer base and network of partners around the globe,” said Brian Serino, EVP of worldwide sales at Kaseya. “Given Kaseya’s leadership position in the market and the major enhancements made to Kaseya’s IT management cloud portfolio over the past two years, I look forward to driving the company to new levels of growth and to enabling the continued success of our customers.”

Mike Puglia, a cloud-based solutions veteran, brings more than twenty years of enterprise technology experience to his new post as CIO. Puglia most recently served as Kaseya’s VP of Technology programs and prior to that, was the head of marketing for TimeTrade Systems. Puglia has a history of success with leading technology companies, having served in leadership positions with Salesforce.com, Veracode and Bluesocket, among others. As CIO, Puglia drives Kaseya’s go-to-market systems infrastructure as well as all other key IT functions, strengthening the company’s foundation for growth.

“It is an exciting time at Kaseya, and as we accelerate our growth, our underlying technologies will be an important enabling factor,” said Mike Puglia, CIO of Kaseya. “Kaseya’s leadership team has an impressive record of success in the technology space, and I am thrilled to become a part of it to help drive our growth and customer adoption.”

“Brian and Mike bring a tremendous wealth of experience in enabling and driving the success of Cloud software businesses,” said Yogesh Gupta, President and CEO of Kaseya. “We couldn’t have found two more talented and successful team members to help us take our business and our customer relationships to the next level.”

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In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.