Keynote Partners with Crittercism
February 04, 2015
Share this

Keynote announced a strategic partnership with Crittercism. Through this partnership, both companies will co-develop integrations between Keynote’s Mobile Quality and Performance Intelligence Solution and the Crittercism Mobile App Performance Management Platform. This will ensure that customers receive the best mobile experience through the fast delivery of high quality apps that are continuously released and monitored in real-time.

As the line between testing and monitoring blurs, this solution from Keynote and Crittercism allows faster mobile app releases and at higher quality. Quality and performance are critical elements of an amazing customer experience. These plus a keen eye for design excellence is mandatory to grow, engage and retain consumers and enterprise employees alike. With a third of mobile app usage lasting less than one minute, an exceptional experience is critical to achieve success in the digital transformation.

The benefits of the integrated Keynote and Crittercism solutions are:

- Instant identification and prioritization of real customer crashes and exceptions that can be built into the regression testing process.

- A real-time, correlated view of real and synthetic mobile app performance to continuously measure app and customer journey success after download from an app marketplace.

- Proactive diagnoses of mobile app performance issues to resolve issues before they impact experience, and ensure consistency in meeting customer expectations.

“With many consumers and employees abandoning low-performing apps in a fraction of a second, the expectation for higher quality experiences delivered by apps that perform is greater than ever,” said Jennifer Tejada, CEO, Keynote. “Our partnership with Crittercism underscores our joint commitment to help our mutual customers deliver a higher quality, frictionless digital experience to their customers.”

“As apps make the shift to businesses and services, the need for quality becomes ever more important — and the key to achieving an optimal level of performance lies in managing the entire lifecycle of an app,” said Andrew Levy, co-founder and CEO of Crittercism. “Together, Crittercism and Keynote provide an end-to-end solution to ensure a high standard of quality is being maintained from the testing phase of the app all the way to production."

Share this

The Latest

July 17, 2019

The 11th anniversary of the Apple App Store frames a momentous time period in how we interact with each other and the services upon which we have come to rely. Even so, we continue to have our in-app mobile experiences marred by poor performance and instability. Apple has done little to help, and other tools provide little to no visibility and benchmarks on which to prioritize our efforts outside of crashes ...

July 16, 2019

Confidence in artificial intelligence (AI) and its ability to enhance network operations is high, but only if the issue of bias is tackled. Service providers (68%) are most concerned about the bias impact of "bad or incomplete data sets," since effective AI requires clean, high quality, unbiased data, according to a new survey of communication service providers ...

July 15, 2019

Every internet connected network needs a visibility platform for traffic monitoring, information security and infrastructure security. To accomplish this, most enterprise networks utilize from four to seven specialized tools on network links in order to monitor, capture and analyze traffic. Connecting tools to live links with TAPs allow network managers to safely see, analyze and protect traffic without compromising network reliability. However, like most networking equipment it's critical that installation and configuration are done properly ...

July 11, 2019

The Democratic presidential debates are likely to have many people switching back-and-forth between live streams over the coming months. This is going to be especially true in the days before and after each debate, which will mean many office networks are likely to see a greater share of their total capacity going to streaming news services than ever before ...

July 10, 2019

Monitoring of heating, ventilation and air conditioning (HVAC) infrastructures has become a key concern over the last several years. Modern versions of these systems need continual monitoring to stay energy efficient and deliver satisfactory comfort to building occupants. This is because there are a large number of environmental sensors and motorized control systems within HVAC systems. Proper monitoring helps maintain a consistent temperature to reduce energy and maintenance costs for this type of infrastructure ...

July 09, 2019

Shoppers won’t wait for retailers, according to a new research report titled, 2019 Retailer Website Performance Evaluation: Are Retail Websites Meeting Shopper Expectations? from Yottaa ...

June 27, 2019

Customer satisfaction and retention were the top concerns for a majority (58%) of IT leaders when suffering downtime or outages, according to a survey of top IT leaders conducted by AIOps Exchange. The effect of service interruptions on customers outweighed other concerns such as loss of revenue, brand reputation, negative press coverage, or the impact on IT Ops teams.

June 26, 2019

It is inevitable that employee productivity and the quality of customer experiences suffer as a consequence of the poor performance of O365. The quick detection and rapid resolution of problems associated with O365 are top of mind for any organization to keep its business humming ...

June 25, 2019

Employees at British businesses rate computer downtime as the most significant irritant at their current workplace (41 percent) when asked to pick their top three ...

June 24, 2019

The modern enterprise network is an entirely different beast today than the network environments IT and ops teams were tasked with managing just a few years ago. With the rise of SaaS, widespread cloud migration across industries and the trend of enterprise decentralization all playing a part, the challenges IT faces in adapting their management and monitoring techniques continue to mount ...