Keynote is tracking critical mobile and web performance metrics for major US online retailers this holiday season.
The importance of smooth sailing site performance during the critical holiday shopping season has grown exponentially in terms of direct impact on business performance.
Keynote is analyzing the consumer’s purchasing journey across three screens. Keynote’s special three screen online holiday shopping index measures transaction speeds, not just home pages, to see how fast consumers can purchase a common electronics item from each site, and compares the experience for customers shopping on either a smartphone, tablet or laptop.
With the recent problems around Healthcare.gov, attention has spiked around high-volume transaction sites. For the start of this year’s holiday shopping season, Keynote will be watching whether Black Friday and Cyber Monday still matter, as stores start offering deals on Thanksgiving (Gray Thursday), and also if the dramatic increase in mobile shopping continues.
Last year saw a 20% increase in mobile shopping putting increased pressure on the performance of mobile-optimized sites.
Major retailers Keynote is monitoring across three screens include:
- Amazon
-Apple Store
- Best Buy
- CDW
- Dell
- HP
- Newegg
- Office Depot
- Office Max
- Overstock
- Sears
- Sony Styles
- Walmart
There will be daily checks on Keynote’s three screen retail index from Friday through Tuesday and then Keynote will be available to the media for interviews all holiday season long to report data and insights gleaned from the index.
The Latest
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...