Knoa Software announced the beta version of Executive Dashboards for Knoa Experience and Performance Manager (EPM) version 7.1. Knoa EPM is also offered by SAP as the SAP User Experience Management (SAP UEM) application by Knoa.
Executive Dashboards enable C-level executives and IT professionals to visualize empirical metrics for the overall performance of an enterprise implementation of SAP solutions, charting user proficiency, engagement and adoption in areas such as:
- Business impact of error conditions
- Productivity loss due to changes in production environments
- Team and user performance scorecards
The interactive screens offered via Executive Dashboards are customizable key performance indicators (KPIs) and can be configured to create ‘what if’ scenarios to determine actual and potential cost savings as a result of improved user efficiency and effectiveness, as well as application performance.
“Our customers are deeply engaged with gaining an accurate understanding of the cost impact of errors and of degraded user performance. This understanding is critical in prioritizing improvement strategies for their key business metrics,” said Bogdan Nica, senior product manager and evangelist at Knoa Software. “By contextualizing the analysis of performance issues, CIOs and executive management can pinpoint pertinent, high-impact indicators and run what-if scenarios based on actual business costs.”
The Knoa Executive Dashboards are scheduled to be available in the fourth quarter of 2014 as an extension to the current Knoa reporting application for SAP BusinessObjects solutions, at no additional cost. These dashboards can be utilized with Knoa EPM and all versions of SAP UEM, including those for SAP GUI, SAP BusinessObjects Business Intelligence (BI) solutions, SAP NetWeaver technology platform, and the SAP Customer Relationship Management (SAP CRM) application.
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