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Knoa Announces Executive Dashboards

Knoa Software announced the beta version of Executive Dashboards for Knoa Experience and Performance Manager (EPM) version 7.1. Knoa EPM is also offered by SAP as the SAP User Experience Management (SAP UEM) application by Knoa.

Executive Dashboards enable C-level executives and IT professionals to visualize empirical metrics for the overall performance of an enterprise implementation of SAP solutions, charting user proficiency, engagement and adoption in areas such as:

- Business impact of error conditions

- Productivity loss due to changes in production environments

- Team and user performance scorecards

The interactive screens offered via Executive Dashboards are customizable key performance indicators (KPIs) and can be configured to create ‘what if’ scenarios to determine actual and potential cost savings as a result of improved user efficiency and effectiveness, as well as application performance.

“Our customers are deeply engaged with gaining an accurate understanding of the cost impact of errors and of degraded user performance. This understanding is critical in prioritizing improvement strategies for their key business metrics,” said Bogdan Nica, senior product manager and evangelist at Knoa Software. “By contextualizing the analysis of performance issues, CIOs and executive management can pinpoint pertinent, high-impact indicators and run what-if scenarios based on actual business costs.”

The Knoa Executive Dashboards are scheduled to be available in the fourth quarter of 2014 as an extension to the current Knoa reporting application for SAP BusinessObjects solutions, at no additional cost. These dashboards can be utilized with Knoa EPM and all versions of SAP UEM, including those for SAP GUI, SAP BusinessObjects Business Intelligence (BI) solutions, SAP NetWeaver technology platform, and the SAP Customer Relationship Management (SAP CRM) application.

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Knoa Announces Executive Dashboards

Knoa Software announced the beta version of Executive Dashboards for Knoa Experience and Performance Manager (EPM) version 7.1. Knoa EPM is also offered by SAP as the SAP User Experience Management (SAP UEM) application by Knoa.

Executive Dashboards enable C-level executives and IT professionals to visualize empirical metrics for the overall performance of an enterprise implementation of SAP solutions, charting user proficiency, engagement and adoption in areas such as:

- Business impact of error conditions

- Productivity loss due to changes in production environments

- Team and user performance scorecards

The interactive screens offered via Executive Dashboards are customizable key performance indicators (KPIs) and can be configured to create ‘what if’ scenarios to determine actual and potential cost savings as a result of improved user efficiency and effectiveness, as well as application performance.

“Our customers are deeply engaged with gaining an accurate understanding of the cost impact of errors and of degraded user performance. This understanding is critical in prioritizing improvement strategies for their key business metrics,” said Bogdan Nica, senior product manager and evangelist at Knoa Software. “By contextualizing the analysis of performance issues, CIOs and executive management can pinpoint pertinent, high-impact indicators and run what-if scenarios based on actual business costs.”

The Knoa Executive Dashboards are scheduled to be available in the fourth quarter of 2014 as an extension to the current Knoa reporting application for SAP BusinessObjects solutions, at no additional cost. These dashboards can be utilized with Knoa EPM and all versions of SAP UEM, including those for SAP GUI, SAP BusinessObjects Business Intelligence (BI) solutions, SAP NetWeaver technology platform, and the SAP Customer Relationship Management (SAP CRM) application.

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

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Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

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