Latest Zenoss Product Release Addresses Application Downtime
May 15, 2014
Share this

Zenoss announced enhancements to the Service Impact component of Zenoss Service Dynamics. The new release ensures that the performance and availability of applications and services can be monitored upon initial deployment by leveraging Service Impact’s unique real time service model technology.

Zenoss customers can now promote service models from their development systems through test and production, accelerating total deployment times and ensuring that applications are monitored from “day 1” in order to avoid costly downtime.

Service Impact, a component of Zenoss Service Dynamics, helps automatically identify the root cause of performance and availability issues through the use of real time service models. These models enable Zenoss Service Dynamics customers to add an application-centric context to their monitoring by mapping the relationships between IT infrastructure components and the applications that depend on those components for reliable delivery, and automatically keeping the mappings current. This provides a holistic view of application and service health that speeds up root cause analysis and facilitates prioritization of repair. The precise identification of the root cause of performance issues is particularly challenging in today's highly distributed, virtualized data centers because of the dynamically shifting relationships between applications, services, and infrastructure components.

Key enhancements to Service Impact include:

- Service model promotion - Service models can be promoted across various stages of deployment such as from development to test, and later, from test to production instances. This ensures consistency across the all environments. Adjustments can be made to accommodate differing infrastructure without compromising the model's template and relationships.

- Export and import service models – Service models can be exported or imported into Zenoss instances from external sources such as CMDB using standard GraphML formatted files.

- Reconcile imported service models to reflect a Zenoss instance – Service models imported into Zenoss can be easily reconciled to match devices within the Zenoss instance.

Share this

The Latest

October 28, 2020

The "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs — including App Servers, Frameworks, Cloud, even Containers. And the reason is that they're methodologies for collecting performance data simply won't operate with the same characteristics as it would in persistent code ...

October 27, 2020

I asked myself this important question: Can APM tools Manage Serverless Workloads? And the answer is "No, not really." It is true that every monitoring solution in the world claims support for monitoring serverless platforms (at least one of them). What I mean by my answer is that the "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs ...

October 26, 2020

In Episode 11, Andrew Tunall, GM, New Relic Serverless & Emerging Cloud Services, joins the AI+ITOPS Podcast to discuss the challenges and advantages of distributed tracing ...

October 22, 2020

IT teams critically require better visibility into the network driven by a number of factors, including tremendous disruption from the COVID-19 pandemic, relentless technological advances, remote working reaching an all-time high and the expanding security threatscape, according to State of the Network 2020, a study conducted by VIAVI Solutions ...

October 21, 2020

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

October 20, 2020

Although cost control/expense management remains top of mind, organizations are realizing the necessity of technology solutions to enable them to steer the business during these turbulent times, according to IDG's CIO Pandemic Business Impact Study ...

October 19, 2020

The COVID-19 pandemic has compressed six years of modernization projects into 6 months. According to a recent report, IT leaders have accelerated projects aimed at increasing productivity and business agility, improving application performance and end-user experience, and driving additional revenue through existing channels ...

October 15, 2020

There is no doubt that automation has become the key aspect of modern IT management. The end-user computing market is no exception. With a large and complex technology stack and a huge number of applications, EUC specialists need to handle an ever-increasing number of changes at an ever-increasing rate. Many IT organizations are starting to realize that they can no longer control the flow of changes. It is time to think about how to facilitate change ...

October 14, 2020

Starting this September, the lifespan of an SSL/TLS certificate has been limited to 398 days, a reduction from the previous maximum certificate lifetime of 825 days. With this change, everyone needs to more carefully monitor SSL certificate expiration and server characteristics ...

October 13, 2020

Nearly 6 in 10 responding organizations have accelerated their digital transformations due to the COVID-19 pandemic, according to The IBM Institute for Business Value study COVID-19 and the Future of Business ...