Lightrun announced the release of a debugging solution specifically designed for software providers who need to provide on-prem customer deployments with real-time troubleshooting.
With Lightrun, software providers can get live production data from software that is installed on their customers’ sites, executed from the CLI, eliminating the customer’s need to participate in the exhausting troubleshooting process beyond this.
“Many of the world's most heavily regulated enterprise organizations are still running a majority of their software on-prem. For software providers selling to this market, debugging software in the customers’ environments has always been a messy problem that disrupts the customer and wreaks havoc on developers and support engineers," said Ilan Peleg, Co-founder and CEO at Lightrun. "Software companies often face endless iterative cycles of downtime and hotfixes on the customer premises, which significantly harms the customer experience. With Lightrun we have developed the first solution that can be deployed in the most secure on-prem environments - even those with no network connectivity - allowing software providers to troubleshoot their software without requiring customer calls or on-site visits by support engineers. Lightrun's on-prem solution is the fastest possible path to bug discovery and remediation, and greatly reduces the pain felt by any software provider who needs to fix a bug in production at a customer site."
Lightrun offers developers a number of robust features to help them efficiently debug in production while supporting third-party software providers including:
Addition of logs, virtual “breakpoints” and metrics during runtime
- From the CLI, quickly add a missing log line, instrument a metric, or place a snapshot to be taken on demand in the running app, in the production (or any) environment
- Analyze code behavior to find bottlenecks and errors without stopping the running process
Robust log and performance management integrations
- Once the action is added, the data can be printed to the APM of choice
- Explore and inspect in the same context as the existing logs - right inside the log analysis tool of choice including Datadog, Splunk, Elastic, and many more
Security and stability built-in
- Enterprise-level security measures include ISO 27001 certification, encryption, RBAC and SSO, audit trails and logs and privacy blocklisting
- The performance footprint ranges from tens to hundreds of microseconds per invocation. In idle mode, there is no overhead.
The Latest
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...