LiveTime Software has partnered with Amazon to deliver global ITSM deployments in any of its 7 global datacenter locations with 99.999% availability and SAS 70 certification.
Existing AWS customers can simply choose the pre-configured LiveTime image and insert a license to get started. Existing LiveTime customers can also migrate to Amazon from a traditional on premise installation. All other customers will receive a private URL with their LiveTime installation and a simple monthly service fee with no long term contracts.
Every SaaS customer not only has their own URL but also an individual data store. There is no co-mingling of data and all information is stored securely and backed up to the Amazon Cloud for disaster recovery.
US Federal Government customers can also take advantage of Amazon’s GovCloud infrastructure for highly secured deployments with specific regulatory and compliance requirements.
The Latest
Gartner highlighted the six trends that will have a significant impact on infrastructure and operations (I&O) for 2025 ...
Since IT costs can consume a significant share of revenue ... enterprises should (but often don't) pay close attention to the efficiency of IT operations at scale. Improving operational cost structures even fractionally can yield major savings for larger organizations, often in the tens of millions of dollars ...
Being able to access the full potential of artificial intelligence (AI) and advanced analytics has become a critical differentiator for businesses. These technologies allow for more informed decision-making, boost operational efficiency, enhance security, and reveal valuable insights hidden within massive data sets. Yet, for organizations to truly harness AI's capabilities, they must first tap into an often-overlooked asset: their mainframe data ...
The global IT skills shortage will persist, and perhaps worsen, over the next few years, carrying a collective price tag of more than $5 trillion. Organizations must search for ways to streamline their IT service management (ITSM) workflows in addition to, or even apart from, hiring more staff. Those who don't find alternative methods of ITSM efficiency will be left behind by their competitors ...
Embedding greater levels of deep learning into enterprise systems demands these deep-learning solutions to be "explainable," conveying to business users why it predicted what it predicted. This "explainability" needs to be communicated in an easy-to-understand and transparent manner to gain the comfort and confidence of users, building trust in the teams using these solutions and driving the adoption of a more responsible approach to development ...
Modern people can't spend a day without smartphones, and businesses have understood this very well! Mobile apps have become an effective channel for reaching customers. However, their distributed nature and delivery networks may cause performance problems ... Performance engineering can be a solution.
Industry experts offer predictions on how Cloud, FinOps and related technologies will evolve and impact business in 2025. Part 3 covers FinOps ...
Industry experts offer predictions on how Cloud, FinOps and related technologies will evolve and impact business in 2025. Part 2 covers repatriation and more ...
Industry experts offer predictions on how Cloud, FinOps and related technologies will evolve and impact business in 2025 ...
Industry experts offer predictions on how NetOps, Network Performance Management, Network Observability and related technologies will evolve and impact business in 2025 ...