Skip to main content

LogicMonitor and AppDirect Partner on Hybrid Observability

LogicMonitor announced a partnership with AppDirect to bring its hybrid observability capabilities to AppDirect's extensive network of IT service providers. 

"Veeue powered by AppDirect," a fully integrated, managed services solution built on LogicMonitor's Envision platform, enables IT service providers to enhance service delivery, streamline operations, and drive customer satisfaction through best-in-class Hybrid Observability powered by AI.

Through the AppDirect marketplace, Technology Advisors and Integrators have a powerful new resource to extend their service offerings with LogicMonitor Envision at the core of Veeue. This integration will extend cutting edge observability tools that provide a unified view into data centers, networks, and cloud systems to over 1,500 managed service provider (MSP) businesses. Equipped with real time, actionable insights and predictive analytics, organizations can proactively prevent downtime, optimize system performance, and fortify business-critical infrastructure.

"Veeue powered by AppDirect" integrates LogicMonitor's:

  • Predictive analytics and real-time insights into infrastructure health for advanced data center observability.
      
  • Network and multi-cloud monitoring to ensure seamless performance across complex hybrid environments from a single pane of glass view.
       
  • Actionable insights that power incident management and deliver business intelligence, enabling faster, data-driven decisions to minimize downtime and enhance operational efficiency.

"MSPs are the trusted IT partners keeping their operations running," said Renée Bergeron, Chief Operating Officer, AppDirect. "This collaboration with LogicMonitor marks an important evolution for AppDirect's community - equipping MSPs with Gen AI-powered tools to meet the demands of today's complex IT environments."

AppDirect is LogicMonitor's first Technology Service Distributor (TSD) partner, a new category of partnership for both companies. This partnership is designed to scale hybrid observability and managed services for MSPs, enabling them to provide their customers with unmatched visibility and resilience across complex infrastructures. Together, the companies are empowering MSPs to deliver proactive, AI-driven solutions that ensure uptime, performance, and seamless operations for businesses relying on their IT services.

"With this new partnership, we are proud to be setting a high standard for what's possible in managed IT services with AppDirect by our side—delivering critical monitoring and intelligence across the full spectrum of hybrid infrastructure," said Michael Tarbet, Global VP, MSP and Channel, LogicMonitor. "AppDirect's leadership in subscription commerce and their deep network of Technology Advisors and Integrators is the ideal match for LogicMonitor's industry-leading hybrid observability platform."

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

LogicMonitor and AppDirect Partner on Hybrid Observability

LogicMonitor announced a partnership with AppDirect to bring its hybrid observability capabilities to AppDirect's extensive network of IT service providers. 

"Veeue powered by AppDirect," a fully integrated, managed services solution built on LogicMonitor's Envision platform, enables IT service providers to enhance service delivery, streamline operations, and drive customer satisfaction through best-in-class Hybrid Observability powered by AI.

Through the AppDirect marketplace, Technology Advisors and Integrators have a powerful new resource to extend their service offerings with LogicMonitor Envision at the core of Veeue. This integration will extend cutting edge observability tools that provide a unified view into data centers, networks, and cloud systems to over 1,500 managed service provider (MSP) businesses. Equipped with real time, actionable insights and predictive analytics, organizations can proactively prevent downtime, optimize system performance, and fortify business-critical infrastructure.

"Veeue powered by AppDirect" integrates LogicMonitor's:

  • Predictive analytics and real-time insights into infrastructure health for advanced data center observability.
      
  • Network and multi-cloud monitoring to ensure seamless performance across complex hybrid environments from a single pane of glass view.
       
  • Actionable insights that power incident management and deliver business intelligence, enabling faster, data-driven decisions to minimize downtime and enhance operational efficiency.

"MSPs are the trusted IT partners keeping their operations running," said Renée Bergeron, Chief Operating Officer, AppDirect. "This collaboration with LogicMonitor marks an important evolution for AppDirect's community - equipping MSPs with Gen AI-powered tools to meet the demands of today's complex IT environments."

AppDirect is LogicMonitor's first Technology Service Distributor (TSD) partner, a new category of partnership for both companies. This partnership is designed to scale hybrid observability and managed services for MSPs, enabling them to provide their customers with unmatched visibility and resilience across complex infrastructures. Together, the companies are empowering MSPs to deliver proactive, AI-driven solutions that ensure uptime, performance, and seamless operations for businesses relying on their IT services.

"With this new partnership, we are proud to be setting a high standard for what's possible in managed IT services with AppDirect by our side—delivering critical monitoring and intelligence across the full spectrum of hybrid infrastructure," said Michael Tarbet, Global VP, MSP and Channel, LogicMonitor. "AppDirect's leadership in subscription commerce and their deep network of Technology Advisors and Integrators is the ideal match for LogicMonitor's industry-leading hybrid observability platform."

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...