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LogicMonitor and AppDirect Partner on Hybrid Observability

LogicMonitor announced a partnership with AppDirect to bring its hybrid observability capabilities to AppDirect's extensive network of IT service providers. 

"Veeue powered by AppDirect," a fully integrated, managed services solution built on LogicMonitor's Envision platform, enables IT service providers to enhance service delivery, streamline operations, and drive customer satisfaction through best-in-class Hybrid Observability powered by AI.

Through the AppDirect marketplace, Technology Advisors and Integrators have a powerful new resource to extend their service offerings with LogicMonitor Envision at the core of Veeue. This integration will extend cutting edge observability tools that provide a unified view into data centers, networks, and cloud systems to over 1,500 managed service provider (MSP) businesses. Equipped with real time, actionable insights and predictive analytics, organizations can proactively prevent downtime, optimize system performance, and fortify business-critical infrastructure.

"Veeue powered by AppDirect" integrates LogicMonitor's:

  • Predictive analytics and real-time insights into infrastructure health for advanced data center observability.
      
  • Network and multi-cloud monitoring to ensure seamless performance across complex hybrid environments from a single pane of glass view.
       
  • Actionable insights that power incident management and deliver business intelligence, enabling faster, data-driven decisions to minimize downtime and enhance operational efficiency.

"MSPs are the trusted IT partners keeping their operations running," said Renée Bergeron, Chief Operating Officer, AppDirect. "This collaboration with LogicMonitor marks an important evolution for AppDirect's community - equipping MSPs with Gen AI-powered tools to meet the demands of today's complex IT environments."

AppDirect is LogicMonitor's first Technology Service Distributor (TSD) partner, a new category of partnership for both companies. This partnership is designed to scale hybrid observability and managed services for MSPs, enabling them to provide their customers with unmatched visibility and resilience across complex infrastructures. Together, the companies are empowering MSPs to deliver proactive, AI-driven solutions that ensure uptime, performance, and seamless operations for businesses relying on their IT services.

"With this new partnership, we are proud to be setting a high standard for what's possible in managed IT services with AppDirect by our side—delivering critical monitoring and intelligence across the full spectrum of hybrid infrastructure," said Michael Tarbet, Global VP, MSP and Channel, LogicMonitor. "AppDirect's leadership in subscription commerce and their deep network of Technology Advisors and Integrators is the ideal match for LogicMonitor's industry-leading hybrid observability platform."

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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LogicMonitor and AppDirect Partner on Hybrid Observability

LogicMonitor announced a partnership with AppDirect to bring its hybrid observability capabilities to AppDirect's extensive network of IT service providers. 

"Veeue powered by AppDirect," a fully integrated, managed services solution built on LogicMonitor's Envision platform, enables IT service providers to enhance service delivery, streamline operations, and drive customer satisfaction through best-in-class Hybrid Observability powered by AI.

Through the AppDirect marketplace, Technology Advisors and Integrators have a powerful new resource to extend their service offerings with LogicMonitor Envision at the core of Veeue. This integration will extend cutting edge observability tools that provide a unified view into data centers, networks, and cloud systems to over 1,500 managed service provider (MSP) businesses. Equipped with real time, actionable insights and predictive analytics, organizations can proactively prevent downtime, optimize system performance, and fortify business-critical infrastructure.

"Veeue powered by AppDirect" integrates LogicMonitor's:

  • Predictive analytics and real-time insights into infrastructure health for advanced data center observability.
      
  • Network and multi-cloud monitoring to ensure seamless performance across complex hybrid environments from a single pane of glass view.
       
  • Actionable insights that power incident management and deliver business intelligence, enabling faster, data-driven decisions to minimize downtime and enhance operational efficiency.

"MSPs are the trusted IT partners keeping their operations running," said Renée Bergeron, Chief Operating Officer, AppDirect. "This collaboration with LogicMonitor marks an important evolution for AppDirect's community - equipping MSPs with Gen AI-powered tools to meet the demands of today's complex IT environments."

AppDirect is LogicMonitor's first Technology Service Distributor (TSD) partner, a new category of partnership for both companies. This partnership is designed to scale hybrid observability and managed services for MSPs, enabling them to provide their customers with unmatched visibility and resilience across complex infrastructures. Together, the companies are empowering MSPs to deliver proactive, AI-driven solutions that ensure uptime, performance, and seamless operations for businesses relying on their IT services.

"With this new partnership, we are proud to be setting a high standard for what's possible in managed IT services with AppDirect by our side—delivering critical monitoring and intelligence across the full spectrum of hybrid infrastructure," said Michael Tarbet, Global VP, MSP and Channel, LogicMonitor. "AppDirect's leadership in subscription commerce and their deep network of Technology Advisors and Integrators is the ideal match for LogicMonitor's industry-leading hybrid observability platform."

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...