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LogicMonitor Enhances LM Envision

LogicMonitor announced major enhancements to its LM Envision platform. 

These include continued innovation in AI agents with Edwin AI, the general availability of LM Uptime and Dynamic Service Insights, upcoming support for Oracle Cloud Infrastructure (OCI) and a new platform pricing model designed to simplify adoption and scale with customers as their needs grow. Together, these innovations give enterprises the foresight to prevent outages, ensure service-level health and accelerate resolution across complex hybrid environments.

Edwin AI now delivers predictive resilience at scale, with customers reporting results such as reducing noise by more than 80% and cutting incidents by up to 67%. Many organizations see measurable improvements within the first hour, as the platform begins automating the initial steps of remediation. With these advancements, IT teams can move beyond reactive operations to proactive resilience, safeguarding uptime and freeing resources for innovation.

“IT leaders are overwhelmed by alert fatigue, rising complexity and outdated, reactive operations,” said Christina Kosmowski, CEO of LogicMonitor. “That model no longer works. With Edwin AI and our new service-level intelligence, we are giving teams the foresight to anticipate issues, prevent disruptions and keep their businesses running predictably and resiliently. In a world where downtime can cost millions an hour, proactive IT is not just smart, it is a business imperative.”

LM Uptime and Dynamic Service Insights (GA today) extend observability beyond infrastructure by mapping technology performance directly to business services. This service-level clarity enables IT leaders to pinpoint issues early, maintain SLAs and protect customer experience across on-premises, cloud, and edge systems. It also helps IT Operations teams and leaders articulate the business impact of the work they do and the technology they orchestrate.

Oracle Cloud Infrastructure (OCI) Monitoring (GA in October) will expand LogicMonitor’s multi-cloud coverage, providing unified visibility across AWS, Azure, GCP and now OCI. With OCI support, LogicMonitor strengthens its position as the broadest hybrid observability platform, helping enterprises eliminate tool sprawl and monitor every workload in one place.

To simplify adoption, LogicMonitor is introducing a new platform pricing model built around flexible Hybrid Units and three packages: Essentials, Advanced and Signature. This model provides customers with a predictable way to scale observability across devices, cloud instances, wireless and PaaS resources without adding complexity.

“Observability is no longer optional. It is the foundation of resilient, efficient and sustainable digital infrastructure,” said Garth Fort, Chief Product Officer at LogicMonitor. “With expanded service intelligence and predictable, simplified pricing, we are helping enterprises unify visibility, accelerate resolution and scale observability without unnecessary complexity. This positions our customers to thrive in the AI era.”

The new Edwin AI, Dynamic Service Insights, and LM Uptime products are available immediately, with OCI monitoring general availability in October. 

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LogicMonitor Enhances LM Envision

LogicMonitor announced major enhancements to its LM Envision platform. 

These include continued innovation in AI agents with Edwin AI, the general availability of LM Uptime and Dynamic Service Insights, upcoming support for Oracle Cloud Infrastructure (OCI) and a new platform pricing model designed to simplify adoption and scale with customers as their needs grow. Together, these innovations give enterprises the foresight to prevent outages, ensure service-level health and accelerate resolution across complex hybrid environments.

Edwin AI now delivers predictive resilience at scale, with customers reporting results such as reducing noise by more than 80% and cutting incidents by up to 67%. Many organizations see measurable improvements within the first hour, as the platform begins automating the initial steps of remediation. With these advancements, IT teams can move beyond reactive operations to proactive resilience, safeguarding uptime and freeing resources for innovation.

“IT leaders are overwhelmed by alert fatigue, rising complexity and outdated, reactive operations,” said Christina Kosmowski, CEO of LogicMonitor. “That model no longer works. With Edwin AI and our new service-level intelligence, we are giving teams the foresight to anticipate issues, prevent disruptions and keep their businesses running predictably and resiliently. In a world where downtime can cost millions an hour, proactive IT is not just smart, it is a business imperative.”

LM Uptime and Dynamic Service Insights (GA today) extend observability beyond infrastructure by mapping technology performance directly to business services. This service-level clarity enables IT leaders to pinpoint issues early, maintain SLAs and protect customer experience across on-premises, cloud, and edge systems. It also helps IT Operations teams and leaders articulate the business impact of the work they do and the technology they orchestrate.

Oracle Cloud Infrastructure (OCI) Monitoring (GA in October) will expand LogicMonitor’s multi-cloud coverage, providing unified visibility across AWS, Azure, GCP and now OCI. With OCI support, LogicMonitor strengthens its position as the broadest hybrid observability platform, helping enterprises eliminate tool sprawl and monitor every workload in one place.

To simplify adoption, LogicMonitor is introducing a new platform pricing model built around flexible Hybrid Units and three packages: Essentials, Advanced and Signature. This model provides customers with a predictable way to scale observability across devices, cloud instances, wireless and PaaS resources without adding complexity.

“Observability is no longer optional. It is the foundation of resilient, efficient and sustainable digital infrastructure,” said Garth Fort, Chief Product Officer at LogicMonitor. “With expanded service intelligence and predictable, simplified pricing, we are helping enterprises unify visibility, accelerate resolution and scale observability without unnecessary complexity. This positions our customers to thrive in the AI era.”

The new Edwin AI, Dynamic Service Insights, and LM Uptime products are available immediately, with OCI monitoring general availability in October. 

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...