LogicMonitor announced a partnership with HBR Consulting (HBR).
Having recently acquired Keno Kozie, HBR is an operations and technology consulting firm focused on the legal industry, and is well positioned to meet the increasing demand for legal technology expertise across the legal ecosystem. The partnership between the two companies provides HBR and its clients with access to cutting-edge cloud-based observability and monitoring technology, while expanding LogicMonitor’s reach within the legal industry.
“With the legal industry’s growing reliance on the cloud, effective monitoring is critical to provide uptime and visibility for the industry,” said Chris Petrini-Poli, Executive Chairman, HBR Consulting. “There is an increasing need for robust solutions to monitor networks, servers and cloud tools ...”
In 2020, nearly two-thirds of lawyers reported using the cloud for work-related purposes. Law firms are increasingly moving to the cloud to enhance their ability to function in a remote environment, broaden collaboration options, and improve security and disaster recovery. Effectively monitoring cloud environments is critical to a firm’s ability to realize those benefits.
HBR and Keno Kozie are currently migrating legacy monitoring platforms to LogicMonitor in their network operating center (NOC). LogicMonitor’s cloud architecture allows HBR/Keno Kozie to quickly onboard new clients, leverage automation as needed, and rapidly adapt to changes within a client’s environment. The platform will enable HBR/Keno Kozie to easily scale services across on-premises, cloud and hybrid environments, providing a future-proof solution that scales with client expectations. LogicMonitor’s custom dashboard and reporting functionality will provide HBR’s and Keno Kozie’s NOC and clients with granular, real-time insight into network issues and performance. Through the combination of LogicMonitor’s end-to-end observability platform and HBR/Keno Kozie engineers, the firm is able to quickly identify and respond to events and alerts before they lead to outages, and thus preserve the end customer experience.
“We recognize the power in aligning with companies who have established trust within their industries. Partnering with HBR extends LogicMonitor’s availability through a trusted IT managed services provider who has strong ties within their key markets.” said Michael Tarbet, VP, Global Head of MSPs, LogicMonitor.
The Latest
Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...
Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...
Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...
Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...
Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...
Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...
Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...
Enterprises have had access to various Project and Portfolio Management (PPM) tools for quite a few years, to guide in their project selection and execution lifecycle. Yet, in spite of the digital evolution of management software, many organizations still fail to construct an effective PPM plan or utilize cutting-edge management tools ...
It has become increasingly difficult for DevOps and SRE teams to minimize the impact of issues and ensure high-quality end-user experiences. In this blog, I'm going to propose a new approach to support real-time use cases — edge observability — that enables you to detect issues as they occur and resolve them in minutes ...