LogicMonitor announced its partnership with Proact IT Group AB.

Headquartered in Stockholm, Sweden, Proact is a trusted IT service provider across 15 European and North American countries. As an IT solutions specialist, Proact sought a solution that could help them optimize their clients’ comprehensive IT environments and leverage AI and machine learning to predict and prevent issues before they negatively impacted the broader business. After a rigorous assessment, Proact chose to partner with LogicMonitor due to its AIOps capabilities that both enhance business performance and prevent disruptive and costly downtime.

“...It’s a new mindset within IT operations where machine learning is applied to collected data to predict what will happen within certain environments,” says Per Sedihn, Proact’s CTO and VP of Portfolio and Technology. “With LogicMonitor, Proact is now able to improve our reactive support and provide even more proactive maintenance. Customers benefit because insights surfaced will be used to prevent incidents from occurring in the first place and to provide optimization that leads to performance and efficiency gains.”

By adding LogicMonitor’s monitoring and observability platform to their solutions portfolio, Proact gains the ability to automatically discover and monitor thousands of technologies within their customers’ multicloud environments; identify performance irregularities in real-time; and provide forward-looking recommendations based on intelligent data forecasting.

“LogicMonitor continues to evolve its partner strategy to focus not only on global expansion, but also on hyper-localization. In the wake of the pandemic, many enterprises have turned to local organizations with market leading expertise to address their business needs,” said Sanjay Gupta, Global VP of Channels and Alliances at LogicMonitor. “We recognize the power in aligning with companies that not only have a global footprint but also established trust within their local markets. Partnering with Proact extends LogicMonitor’s availability via a trusted global IT managed services provider who has strong local ties within their key markets.”

The LogicMonitor Partner Network empowers members such as Proact to expand their company’s offerings and profit margins by providing LogicMonitor’s best-in-class monitoring and observability platform as a managed service. Partner Network members are also given access to exclusive training and certification programs, sales and marketing collaboration, dedicated partner managers, and much more once they join the exclusive network.