ManageEngine Adds User Experience Scores to Applications Manager
May 22, 2012
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ManageEngine announced the release of Applications Manager 10.4 with standardized user experience scores for web applications.

One of several new features to enhance monitoring support for Java transactions, the user experience scores are based on the Apdex specification and reveal user satisfaction with web application performance.

Enterprises today rely heavily on a large number of mission-critical and revenue-generating applications. With so many different metrics being produced by so many applications, IT teams need a way to assess the performance of all applications with a standardized, meaningful metric.

Apdex, short for Application Performance Index, gives IT pros a user experience metric that is comparable across all transactional applications. An Apdex score is something that senior management can easily understand and use to manage IT across multiple applications.

"Adding Apdex scores to Applications Manager makes it easy for lines of business to see how their applications are performing and ensure those applications are meeting service goals," said Gibu Mathew, director of product management at ManageEngine.

"For development teams, we've also upgraded our Java web transaction monitoring capability to identify slow spots in a transaction by showing Java method level traces and database queries. Ultimately, enhanced monitoring means better performance and more satisfied users."

Other new Applications Manager features include transaction tracing and performance metrics of Java/J2EE components.

The latest Java transaction monitoring enhancements to Applications Manager help IT teams and application developers gain deep visibility into the way business applications behave for the end users. Users can detect and resolve performance degradation issues regardless of cause.

IT administrators can view transaction trace history and performance metrics of all components, ranging from URLs to SQL queries. If there is any performance degradation, users can see a trail of Java method invocations to further pinpoint the problematic code. They can identify slow database calls, database usage and overall performance of the database. The comprehensive stats help IT personnel quickly troubleshoot application performance issues and thereby deliver a superior end-user experience.

Click here for a free, fully functional, 30-day trial version of Applications Manager 10.4

Click here for more information on ManageEngine Applications Manager

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