ManageEngine Adds User Experience Scores to Applications Manager
May 22, 2012
Share this

ManageEngine announced the release of Applications Manager 10.4 with standardized user experience scores for web applications.

One of several new features to enhance monitoring support for Java transactions, the user experience scores are based on the Apdex specification and reveal user satisfaction with web application performance.

Enterprises today rely heavily on a large number of mission-critical and revenue-generating applications. With so many different metrics being produced by so many applications, IT teams need a way to assess the performance of all applications with a standardized, meaningful metric.

Apdex, short for Application Performance Index, gives IT pros a user experience metric that is comparable across all transactional applications. An Apdex score is something that senior management can easily understand and use to manage IT across multiple applications.

"Adding Apdex scores to Applications Manager makes it easy for lines of business to see how their applications are performing and ensure those applications are meeting service goals," said Gibu Mathew, director of product management at ManageEngine.

"For development teams, we've also upgraded our Java web transaction monitoring capability to identify slow spots in a transaction by showing Java method level traces and database queries. Ultimately, enhanced monitoring means better performance and more satisfied users."

Other new Applications Manager features include transaction tracing and performance metrics of Java/J2EE components.

The latest Java transaction monitoring enhancements to Applications Manager help IT teams and application developers gain deep visibility into the way business applications behave for the end users. Users can detect and resolve performance degradation issues regardless of cause.

IT administrators can view transaction trace history and performance metrics of all components, ranging from URLs to SQL queries. If there is any performance degradation, users can see a trail of Java method invocations to further pinpoint the problematic code. They can identify slow database calls, database usage and overall performance of the database. The comprehensive stats help IT personnel quickly troubleshoot application performance issues and thereby deliver a superior end-user experience.

Click here for a free, fully functional, 30-day trial version of Applications Manager 10.4

Click here for more information on ManageEngine Applications Manager

Share this

The Latest

July 09, 2020

Enterprises that halted their cloud migration journey during the current global pandemic are two and a half times more likely than those that continued their move to the cloud to have experienced IT outages that negatively impacted their SLAs, according to Virtana's latest survey report The Current State of Hybrid Cloud and IT ...

July 08, 2020

Every business has the responsibility to do their part against climate change by reducing their carbon footprint while increasing sustainability and efficiency. Harnessing optimization of IT infrastructure is one method companies can use to reduce carbon footprint, improve sustainability and increase business efficiency, while also keeping costs down ...

July 07, 2020

While the adoption of continuous integration (CI) is on the rise, software engineering teams are unable to take a zero-tolerance approach to software failures, costing enterprise organizations billions annually, according to a quantitative study conducted by Undo and a Cambridge Judge Business School MBA project ...

June 25, 2020

I've had the opportunity to work with a number of organizations embarking on their AIOps journey. I always advise them to start by evaluating their needs and the possibilities AIOps can bring to them through five different levels of AIOps maturity. This is a strategic approach that allows enterprises to achieve complete automation for long-term success ...

June 24, 2020

Sumo Logic recently commissioned an independent market research study to understand the industry momentum behind continuous intelligence — and the necessity for digital organizations to embrace a cloud-native, real-time continuous intelligence platform to support the speed and agility of business for faster decision-making, optimizing security, driving new innovation and delivering world-class customer experiences. Some of the key findings include ...

June 23, 2020

When it comes to viruses, it's typically those of the computer/digital variety that IT is concerned about. But with the ongoing pandemic, IT operations teams are on the hook to maintain business functions in the midst of rapid and massive change. One of the biggest challenges for businesses is the shift to remote work at scale. Ensuring that they can continue to provide products and services — and satisfy their customers — against this backdrop is challenging for many ...

June 22, 2020

Teams tasked with developing and delivering software are under pressure to balance the business imperative for speed with high customer expectations for quality. In the course of trying to achieve this balance, engineering organizations rely on a variety of tools, techniques and processes. The 2020 State of Software Quality report provides a snapshot of the key challenges organizations encounter when it comes to delivering quality software at speed, as well as how they are approaching these hurdles. This blog introduces its key findings ...

June 18, 2020

For IT teams, run-the-business, commodity areas such as employee help desks, device support and communication platforms are regularly placed in the crosshairs for cost takeout, but these areas are also highly visible to employees. Organizations can improve employee satisfaction and business performance by building unified functions that are measured by employee experience rather than price. This approach will ultimately fund transformation, as well as increase productivity and innovation ...

June 17, 2020

In the agile DevOps framework, there is a vital piece missing; something that previous approaches to application development did well, but has since fallen by the wayside. That is, the post-delivery portion of the toolchain. Without continuous cloud optimization, the CI/CD toolchain still produces massive inefficiencies and overspend ...

June 16, 2020

The COVID-19 pandemic has exponentially accelerated digital transformation projects. To better understand where IT professionals are turning for help, we analyzed the online behaviors of IT decision-makers. Our research found an increase in demand for resources related to APM, microservices and dependence on cloud services ...