Skip to main content

ManageEngine Adds User Experience Scores to Applications Manager

ManageEngine announced the release of Applications Manager 10.4 with standardized user experience scores for web applications.

One of several new features to enhance monitoring support for Java transactions, the user experience scores are based on the Apdex specification and reveal user satisfaction with web application performance.

Enterprises today rely heavily on a large number of mission-critical and revenue-generating applications. With so many different metrics being produced by so many applications, IT teams need a way to assess the performance of all applications with a standardized, meaningful metric.

Apdex, short for Application Performance Index, gives IT pros a user experience metric that is comparable across all transactional applications. An Apdex score is something that senior management can easily understand and use to manage IT across multiple applications.

"Adding Apdex scores to Applications Manager makes it easy for lines of business to see how their applications are performing and ensure those applications are meeting service goals," said Gibu Mathew, director of product management at ManageEngine.

"For development teams, we've also upgraded our Java web transaction monitoring capability to identify slow spots in a transaction by showing Java method level traces and database queries. Ultimately, enhanced monitoring means better performance and more satisfied users."

Other new Applications Manager features include transaction tracing and performance metrics of Java/J2EE components.

The latest Java transaction monitoring enhancements to Applications Manager help IT teams and application developers gain deep visibility into the way business applications behave for the end users. Users can detect and resolve performance degradation issues regardless of cause.

IT administrators can view transaction trace history and performance metrics of all components, ranging from URLs to SQL queries. If there is any performance degradation, users can see a trail of Java method invocations to further pinpoint the problematic code. They can identify slow database calls, database usage and overall performance of the database. The comprehensive stats help IT personnel quickly troubleshoot application performance issues and thereby deliver a superior end-user experience.

Click here for a free, fully functional, 30-day trial version of Applications Manager 10.4

Click here for more information on ManageEngine Applications Manager

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

ManageEngine Adds User Experience Scores to Applications Manager

ManageEngine announced the release of Applications Manager 10.4 with standardized user experience scores for web applications.

One of several new features to enhance monitoring support for Java transactions, the user experience scores are based on the Apdex specification and reveal user satisfaction with web application performance.

Enterprises today rely heavily on a large number of mission-critical and revenue-generating applications. With so many different metrics being produced by so many applications, IT teams need a way to assess the performance of all applications with a standardized, meaningful metric.

Apdex, short for Application Performance Index, gives IT pros a user experience metric that is comparable across all transactional applications. An Apdex score is something that senior management can easily understand and use to manage IT across multiple applications.

"Adding Apdex scores to Applications Manager makes it easy for lines of business to see how their applications are performing and ensure those applications are meeting service goals," said Gibu Mathew, director of product management at ManageEngine.

"For development teams, we've also upgraded our Java web transaction monitoring capability to identify slow spots in a transaction by showing Java method level traces and database queries. Ultimately, enhanced monitoring means better performance and more satisfied users."

Other new Applications Manager features include transaction tracing and performance metrics of Java/J2EE components.

The latest Java transaction monitoring enhancements to Applications Manager help IT teams and application developers gain deep visibility into the way business applications behave for the end users. Users can detect and resolve performance degradation issues regardless of cause.

IT administrators can view transaction trace history and performance metrics of all components, ranging from URLs to SQL queries. If there is any performance degradation, users can see a trail of Java method invocations to further pinpoint the problematic code. They can identify slow database calls, database usage and overall performance of the database. The comprehensive stats help IT personnel quickly troubleshoot application performance issues and thereby deliver a superior end-user experience.

Click here for a free, fully functional, 30-day trial version of Applications Manager 10.4

Click here for more information on ManageEngine Applications Manager

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...