ManageEngine Charts 2013 Course to Mastery of Mobile App Usability, Device Management
February 25, 2013
Share this

ManageEngine announced the first phase of its mobile product roadmap for 2013.

Highlighted by voice-enabled mobile apps for the help desk and deeply enhanced mobile device management (MDM) capabilities, this year’s mobile roadmap enables IT organizations to both securely manage and leverage the industry’s dominant mobile trends, including “bring your own device” (BYOD).

A 2012 Forrester Research report found that 54 percent of North American and European firms have deployed BYOD programs for smartphones and tablets. Moreover, Forrester claims that "mobile is the new face of engagement," predicting 200 million employees will bring their own devices into the enterprise by 2016. Related developments, such as "bring your own application" (BYOA), will further entrench mobile devices in the enterprise.

"Mobile gives enterprises - and enterprise IT organizations - the opportunity to truly operate 24x7, and we want to make that opportunity a reality for IT professionals," said Raj Sabhlok, president of Zoho Corp., parent company of ManageEngine. "With that goal in sight, we’re taking mobile enablement and mobile device management to the next level this year. We will be introducing breakthrough new voice functionality to improve productivity for IT staff. We’ll be extending our BYOD feature set and introducing BYOA capabilities, so companies can accommodate those trends while maintaining their security."

As mobile plays an increasingly dominant role in enterprise IT, ManageEngine continues to mobilize its product suite, improving IT professionals' ability to manage mobile devices - from behind a console and on the go. Throughout the year, the company will deliver a number of solutions to enhance mobile device management as well as mobile enablement, including:

- ServiceDesk Plus and ServiceDesk Plus-MSP will gain iPhone apps that feature state-of-the-art voice recognition technology, emerging as the industry’s first help desk applications to feature voice-enabled mobile apps. The new iPhone apps will let IT professionals execute commands, dictate notes and make other extended text entries, promoting multi-tasking and reducing response times. Both ServiceDesk Plus and ServiceDesk Plus-MSP will also add iPad apps to their portfolios.

- Desktop Central will extend its MDM capabilities to ensure IT can maintain enterprise security standards while supporting BYOD and related trends. To that end, Desktop Central will get several BYOD enhancements as well as support for BYOA, near field communication (NFC), geo-fencing, Samsung device policies, mobile content management and the Windows 8 mobile operating system.

- Password Manager Prowill gain an iPhone app to make the company’s enterprise password management software available to IT staff from their iPhones - at any time, from anywhere.

Related Links:

www.manageengine.com

Share this

The Latest

June 18, 2024

With the rise of digital transformation and the increasing reliance on applications for business operations, the need for application performance management (APM) has become more critical ... This blog explains what APM is all about, its significance and key features ...

June 17, 2024

Generative AI (GenAI) has captured significant attention by redefining content creation and automation processes. Despite this surge in GenAI's popularity, it's crucial to highlight the continuous, vital role of machine learning (ML) in underpinning crucial business functions. This era is not about GenAI replacing ML; rather, it's about these technologies collaborating to supercharge intelligent automation across industries ...

June 13, 2024

As organizations continue to navigate their digital transformation journeys, the need for efficient, secure, and scalable data movement strategies has never been more critical ... In an era when enterprise IT landscapes are continually evolving, the strategic movement of data has become a cornerstone of maintaining agility, competitive edge, and operational efficiency ...

June 12, 2024

In May, New Relic published the State of Observability for IT and Telecommunications Report to share insights, statistics, and analysis on the adoption and business value of observability for the IT and telecommunications industries. Here are five key takeaways from the report ...

June 11, 2024
Over the past decade, the pace of technological progress has reached unprecedented levels, where fads both quickly rise and shrink in popularity. From AI and composability to augmented reality and quantum computing, the toolkit of emerging technologies is continuing to expand, creating a complex set of opportunities and challenges for businesses to address. In order to keep pace with competitors, avoiding new models and ideas is not an option. It's critical for organizations to determine whether an idea has transformative properties or is just a flash in the pan — a challenge tackled in Endava's new 2024 Emerging Tech Unpacked Report ...
June 10, 2024

The rapidly evolving nature of the industry, particularly with the recent surge in generative AI, can catch firms off-guard, leaving them scrambling to adapt to new trends without the necessary funds ... This blog will discuss effective strategies for optimizing cloud expenses to free up funds for emerging AI technologies, ensuring companies can adapt and thrive without financial strain ...

June 06, 2024

Software developers are spending more than 57% of their time being dragged into "war rooms" to solve application performance issues, rather than investing their time developing new, cutting-edge software applications as part of their organization's innovation strategy, according to a new report from Cisco ...

June 05, 2024

Generative Artificial Intelligence (GenAI) is continuing to see massive adoption and expanding use cases, despite some ongoing concerns related to bias and performance. This is clear from the results of Applause's 2024 GenAI Survey, which examined how digital quality professionals use and experience GenAI technology ... Here's what we found ...

June 04, 2024

Many times customers want to know why their measured performance doesn't match the speed advertised (by the platform vendor, software vendor, network vendor, etc). Assuming the advertised speeds are (a) within the realm of physical possibility and obeys the laws of physics, and (b) are real achievable speeds and not "click-bait," there are at least ten reasons for being unable to achieve advertised speeds. In situations where customer expectations and measured performance don't align, use the following checklist to help determine the reason(s) why ...

June 03, 2024

With so many systems potentially impacting applications performance, it is critical to find ways to separate insights from data that is often white noise. When cross-functional teams have clear alignment on what KPIs matter to them and their users' experiences, they can implement tools and processes that best support them. In the end, there must be collective ownership ...