Skip to main content

ManageEngine Charts 2013 Course to Mastery of Mobile App Usability, Device Management

ManageEngine announced the first phase of its mobile product roadmap for 2013.

Highlighted by voice-enabled mobile apps for the help desk and deeply enhanced mobile device management (MDM) capabilities, this year’s mobile roadmap enables IT organizations to both securely manage and leverage the industry’s dominant mobile trends, including “bring your own device” (BYOD).

A 2012 Forrester Research report found that 54 percent of North American and European firms have deployed BYOD programs for smartphones and tablets. Moreover, Forrester claims that "mobile is the new face of engagement," predicting 200 million employees will bring their own devices into the enterprise by 2016. Related developments, such as "bring your own application" (BYOA), will further entrench mobile devices in the enterprise.

"Mobile gives enterprises - and enterprise IT organizations - the opportunity to truly operate 24x7, and we want to make that opportunity a reality for IT professionals," said Raj Sabhlok, president of Zoho Corp., parent company of ManageEngine. "With that goal in sight, we’re taking mobile enablement and mobile device management to the next level this year. We will be introducing breakthrough new voice functionality to improve productivity for IT staff. We’ll be extending our BYOD feature set and introducing BYOA capabilities, so companies can accommodate those trends while maintaining their security."

As mobile plays an increasingly dominant role in enterprise IT, ManageEngine continues to mobilize its product suite, improving IT professionals' ability to manage mobile devices - from behind a console and on the go. Throughout the year, the company will deliver a number of solutions to enhance mobile device management as well as mobile enablement, including:

- ServiceDesk Plus and ServiceDesk Plus-MSP will gain iPhone apps that feature state-of-the-art voice recognition technology, emerging as the industry’s first help desk applications to feature voice-enabled mobile apps. The new iPhone apps will let IT professionals execute commands, dictate notes and make other extended text entries, promoting multi-tasking and reducing response times. Both ServiceDesk Plus and ServiceDesk Plus-MSP will also add iPad apps to their portfolios.

- Desktop Central will extend its MDM capabilities to ensure IT can maintain enterprise security standards while supporting BYOD and related trends. To that end, Desktop Central will get several BYOD enhancements as well as support for BYOA, near field communication (NFC), geo-fencing, Samsung device policies, mobile content management and the Windows 8 mobile operating system.

- Password Manager Prowill gain an iPhone app to make the company’s enterprise password management software available to IT staff from their iPhones - at any time, from anywhere.

Related Links:

www.manageengine.com

The Latest

E-commerce is set to skyrocket with a 9% rise over the next few years ... To thrive in this competitive environment, retailers must identify digital resilience as their top priority. In a world where savvy shoppers expect 24/7 access to online deals and experiences, any unexpected downtime to digital services can lead to significant financial losses, damage to brand reputation, abandoned carts with designer shoes, and additional issues ...

Efficiency is a highly-desirable objective in business ... We're seeing this scenario play out in enterprises around the world as they continue to struggle with infrastructures and remote work models with an eye toward operational efficiencies. In contrast to that goal, a recent Broadcom survey of global IT and network professionals found widespread adoption of these strategies is making the network more complex and hampering observability, leading to uptime, performance and security issues. Let's look more closely at these challenges ...

Image
Broadcom

The 2025 Catchpoint SRE Report dives into the forces transforming the SRE landscape, exploring both the challenges and opportunities ahead. Let's break down the key findings and what they mean for SRE professionals and the businesses relying on them ...

Image
Catchpoint

The pressure on IT teams has never been greater. As data environments grow increasingly complex, resource shortages are emerging as a major obstacle for IT leaders striving to meet the demands of modern infrastructure management ... According to DataStrike's newly released 2025 Data Infrastructure Survey Report, more than half (54%) of IT leaders cite resource limitations as a top challenge, highlighting a growing trend toward outsourcing as a solution ...

Image
Datastrike

Gartner revealed its top strategic predictions for 2025 and beyond. Gartner's top predictions explore how generative AI (GenAI) is affecting areas where most would assume only humans can have lasting impact ...

The adoption of artificial intelligence (AI) is accelerating across the telecoms industry, with 88% of fixed broadband service providers now investigating or trialing AI automation to enhance their fixed broadband services, according to new research from Incognito Software Systems and Omdia ...

 

AWS is a cloud-based computing platform known for its reliability, scalability, and flexibility. However, as helpful as its comprehensive infrastructure is, disparate elements and numerous siloed components make it difficult for admins to visualize the cloud performance in detail. It requires meticulous monitoring techniques and deep visibility to understand cloud performance and analyze operational efficiency in detail to ensure seamless cloud operations ...

Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

Enterprise data sprawl already challenges companies' ability to protect and back up their data. Much of this information is never fully secured, leaving organizations vulnerable. Now, as GenAI platforms emerge as yet another environment where enterprise data is consumed, transformed, and created, this fragmentation is set to intensify ...

Image
Crashplan

OpenTelemetry (OTel) has revolutionized the way we approach observability by standardizing the collection of telemetry data ... Here are five myths — and truths — to help elevate your OTel integration by harnessing the untapped power of logs ...

ManageEngine Charts 2013 Course to Mastery of Mobile App Usability, Device Management

ManageEngine announced the first phase of its mobile product roadmap for 2013.

Highlighted by voice-enabled mobile apps for the help desk and deeply enhanced mobile device management (MDM) capabilities, this year’s mobile roadmap enables IT organizations to both securely manage and leverage the industry’s dominant mobile trends, including “bring your own device” (BYOD).

A 2012 Forrester Research report found that 54 percent of North American and European firms have deployed BYOD programs for smartphones and tablets. Moreover, Forrester claims that "mobile is the new face of engagement," predicting 200 million employees will bring their own devices into the enterprise by 2016. Related developments, such as "bring your own application" (BYOA), will further entrench mobile devices in the enterprise.

"Mobile gives enterprises - and enterprise IT organizations - the opportunity to truly operate 24x7, and we want to make that opportunity a reality for IT professionals," said Raj Sabhlok, president of Zoho Corp., parent company of ManageEngine. "With that goal in sight, we’re taking mobile enablement and mobile device management to the next level this year. We will be introducing breakthrough new voice functionality to improve productivity for IT staff. We’ll be extending our BYOD feature set and introducing BYOA capabilities, so companies can accommodate those trends while maintaining their security."

As mobile plays an increasingly dominant role in enterprise IT, ManageEngine continues to mobilize its product suite, improving IT professionals' ability to manage mobile devices - from behind a console and on the go. Throughout the year, the company will deliver a number of solutions to enhance mobile device management as well as mobile enablement, including:

- ServiceDesk Plus and ServiceDesk Plus-MSP will gain iPhone apps that feature state-of-the-art voice recognition technology, emerging as the industry’s first help desk applications to feature voice-enabled mobile apps. The new iPhone apps will let IT professionals execute commands, dictate notes and make other extended text entries, promoting multi-tasking and reducing response times. Both ServiceDesk Plus and ServiceDesk Plus-MSP will also add iPad apps to their portfolios.

- Desktop Central will extend its MDM capabilities to ensure IT can maintain enterprise security standards while supporting BYOD and related trends. To that end, Desktop Central will get several BYOD enhancements as well as support for BYOA, near field communication (NFC), geo-fencing, Samsung device policies, mobile content management and the Windows 8 mobile operating system.

- Password Manager Prowill gain an iPhone app to make the company’s enterprise password management software available to IT staff from their iPhones - at any time, from anywhere.

Related Links:

www.manageengine.com

The Latest

E-commerce is set to skyrocket with a 9% rise over the next few years ... To thrive in this competitive environment, retailers must identify digital resilience as their top priority. In a world where savvy shoppers expect 24/7 access to online deals and experiences, any unexpected downtime to digital services can lead to significant financial losses, damage to brand reputation, abandoned carts with designer shoes, and additional issues ...

Efficiency is a highly-desirable objective in business ... We're seeing this scenario play out in enterprises around the world as they continue to struggle with infrastructures and remote work models with an eye toward operational efficiencies. In contrast to that goal, a recent Broadcom survey of global IT and network professionals found widespread adoption of these strategies is making the network more complex and hampering observability, leading to uptime, performance and security issues. Let's look more closely at these challenges ...

Image
Broadcom

The 2025 Catchpoint SRE Report dives into the forces transforming the SRE landscape, exploring both the challenges and opportunities ahead. Let's break down the key findings and what they mean for SRE professionals and the businesses relying on them ...

Image
Catchpoint

The pressure on IT teams has never been greater. As data environments grow increasingly complex, resource shortages are emerging as a major obstacle for IT leaders striving to meet the demands of modern infrastructure management ... According to DataStrike's newly released 2025 Data Infrastructure Survey Report, more than half (54%) of IT leaders cite resource limitations as a top challenge, highlighting a growing trend toward outsourcing as a solution ...

Image
Datastrike

Gartner revealed its top strategic predictions for 2025 and beyond. Gartner's top predictions explore how generative AI (GenAI) is affecting areas where most would assume only humans can have lasting impact ...

The adoption of artificial intelligence (AI) is accelerating across the telecoms industry, with 88% of fixed broadband service providers now investigating or trialing AI automation to enhance their fixed broadband services, according to new research from Incognito Software Systems and Omdia ...

 

AWS is a cloud-based computing platform known for its reliability, scalability, and flexibility. However, as helpful as its comprehensive infrastructure is, disparate elements and numerous siloed components make it difficult for admins to visualize the cloud performance in detail. It requires meticulous monitoring techniques and deep visibility to understand cloud performance and analyze operational efficiency in detail to ensure seamless cloud operations ...

Imagine a future where software, once a complex obstacle, becomes a natural extension of daily workflow — an intuitive, seamless experience that maximizes productivity and efficiency. This future is no longer a distant vision but a reality being crafted by the transformative power of Artificial Intelligence ...

Enterprise data sprawl already challenges companies' ability to protect and back up their data. Much of this information is never fully secured, leaving organizations vulnerable. Now, as GenAI platforms emerge as yet another environment where enterprise data is consumed, transformed, and created, this fragmentation is set to intensify ...

Image
Crashplan

OpenTelemetry (OTel) has revolutionized the way we approach observability by standardizing the collection of telemetry data ... Here are five myths — and truths — to help elevate your OTel integration by harnessing the untapped power of logs ...