ManageEngine announced the addition of ActiveSync traffic monitoring to Exchange Reporter Plus, the company’s change audit and reporting solution for Microsoft Exchange Server.
The new feature equips Exchange Reporter Plus with timely, contextually-rich reports on ActiveSync activity throughout the enterprise, giving IT teams the information they need to efficiently manage their Exchange ActiveSync implementation and their inventory of related smart devices.
The "bring your own device" (BYOD) trend is combining with overall demands for enterprise mobility to flood organizations with mobile devices. In turn, Exchange users are increasingly accessing their mailboxes from their mobile devices via ActiveSync. To accommodate the explosion in mobile access without compromising Exchange performance, IT admins need to closely monitor and track mobile devices and the corresponding ActiveSync traffic. However, PowerShell and other scripting techniques are ill-suited to manage today’s mobile demands.
"Exchange admins need a deep understanding of ActiveSync traffic patterns, including details such as which employee and what device accessed the Exchange server at what time,” said Manikandan Thangaraj, director of product management, ManageEngine. “Now, Exchange Reporter Plus can monitor, track and report on those details and others to dramatically improve ActiveSync device management and contextual understanding of individual sync events."
For perspective on the efficiency gains enabled by the new ActiveSync traffic monitoring feature, consider the time required to track ActiveSync activity. If it takes two minutes to track one device manually, an Exchange admin could spend over three hours tracking ActiveSync activity for 100 devices. Exchange Reporter Plus, on the other hand, can now track that ActiveSync activity instantaneously.
Similarly, the detailed views of ActiveSync traffic created by Exchange Reporter Plus help IT teams precisely tailor their Exchange server infrastructures to meet mobile demands. Without those detailed views, IT teams can easily over-invest in Exchange server infrastructure to avoid swamping their networks with mobile traffic they don’t fully understand.
The ActiveSync traffic monitoring reports now available in Exchange Reporter Plus include general reports that automatically retrieve ActiveSync statistics that would otherwise need to be retrieved manually.
The ActiveSync general report statistics include:
- the breakdown of device type and name
- policy details corresponding to mailboxes
- ActiveSync status information
- summary reports on device-specific count plus device count per user
In addition to general information on the device inventory, Exchange Reporter Plus also includes ActiveSync request reports to monitor ActiveSync traffic and provide instant reports on device-specific sync requests.
The ActiveSync request report statistics include:
- the list of successfully executed commands, such as "send mail," "reply" and "forward"
- overall sync request summaries based on mailboxes and servers
- hourly and weekly reports on sync requests
- summary reports on top synced mailboxes and servers
Exchange Reporter Plus is available immediately.
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