ManageEngine announced the launch of Endpoint Central MSP Cloud, which brings the advantages of the cloud’s scalability, flexibility, and efficiency to the remote monitoring and management (RMM) of endpoints for managed service providers (MSPs).
The launch also completes the first stage of the company’s vision for a unified platform for MSPs.
MSPs need a holistic solution for remotely monitoring and managing clients' desktops, servers, laptops and mobile devices from a central location. However, on-premises solutions come with scalability constraints and increased upfront expenses, hampering business growth. Shifting to a cloud solution offers MSPs the flexibility to scale up their resources as needed, ensuring IT costs align with their actual needs.
"This cloud release enables service providers to focus on addressing their clients' IT challenges and growing their businesses without the worry of operational complexities," said Mathivanan Venkatachalam, vice president of ManageEngine. "Endpoint Central MSP Cloud delivers RMM capabilities for endpoints, enabling MSPs to automate everyday management and security tasks and allowing them to be available to help clients with their real-time requirements."
Highlights of Endpoint Central MSP Cloud include:
- Extensive support for devices and operating systems.
- A single agent for a wide range of capabilities across device management, security and compliance.
- Integral remote access and troubleshooting without the need for additional setup or agents.
- Extensive third-party patch automation across varied device types and environments.
- Strong third-party integrations and a vast API ecosystem to promote interoperability with MSPs’ existing technology stacks.
"With Endpoint Central MSP, ManageEngine has enabled us to manage multiple customers and their numerous endpoints with only a small IT team," said Per Bendixen, senior IT consultant at RelateIT. "And as our company continues to expand, we’re eager to further streamline our operations with Endpoint Central MSP Cloud."
In today's digital-first business environment, MSPs build their own tech stack consisting of a range of specialized tools from various vendors to effectively manage, maintain and secure their clients' IT infrastructures, and to optimize and run their own operations. This not only increases the total cost of ownership, but also the complexity, forcing MSPs to juggle between multiple tools and bear with weak integrations.
"We have built a diverse ecosystem of solutions catering to the varied needs of MSPs, including for identity and access management, RMM and professional service automation, and we plan on bringing all of them to the cloud," said Venkatachalam. "With this release, we are on the brink of delivering a single cloud platform that will enable these solutions to work together seamlessly, eliminating integration headaches and empowering MSPs to maximize their revenues with minimal effort and investment."
Endpoint Central MSP Cloud is available immediately. Pricing starts at $2 per device, per month.
A free, one-year license to manage 250 devices is available. The free license offer extends to customers who migrate from the on-premises version of Endpoint Central MSP.
The Latest
In MEAN TIME TO INSIGHT Episode 12, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses purchasing new network observability solutions....
There's an image problem with mobile app security. While it's critical for highly regulated industries like financial services, it is often overlooked in others. This usually comes down to development priorities, which typically fall into three categories: user experience, app performance, and app security. When dealing with finite resources such as time, shifting priorities, and team skill sets, engineering teams often have to prioritize one over the others. Usually, security is the odd man out ...
IT outages, caused by poor-quality software updates, are no longer rare incidents but rather frequent occurrences, directly impacting over half of US consumers. According to the 2024 Software Failure Sentiment Report from Harness, many now equate these failures to critical public health crises ...
In just a few months, Google will again head to Washington DC and meet with the government for a two-week remedy trial to cement the fate of what happens to Chrome and its search business in the face of ongoing antitrust court case(s). Or, Google may proactively decide to make changes, putting the power in its hands to outline a suitable remedy. Regardless of the outcome, one thing is sure: there will be far more implications for AI than just a shift in Google's Search business ...
In today's fast-paced digital world, Application Performance Monitoring (APM) is crucial for maintaining the health of an organization's digital ecosystem. However, the complexities of modern IT environments, including distributed architectures, hybrid clouds, and dynamic workloads, present significant challenges ... This blog explores the challenges of implementing application performance monitoring (APM) and offers strategies for overcoming them ...
Service disruptions remain a critical concern for IT and business executives, with 88% of respondents saying they believe another major incident will occur in the next 12 months, according to a study from PagerDuty ...
IT infrastructure (on-premises, cloud, or hybrid) is becoming larger and more complex. IT management tools need data to drive better decision making and more process automation to complement manual intervention by IT staff. That is why smart organizations invest in the systems and strategies needed to make their IT infrastructure more resilient in the event of disruption, and why many are turning to application performance monitoring (APM) in conjunction with high availability (HA) clusters ...
In today's data-driven world, the management of databases has become increasingly complex and critical. The following are findings from Redgate's 2025 The State of the Database Landscape report ...
With the 2027 deadline for SAP S/4HANA migrations fast approaching, organizations are accelerating their transition plans ... For organizations that intend to remain on SAP ECC in the near-term, the focus has shifted to improving operational efficiencies and meeting demands for faster cycle times ...
As applications expand and systems intertwine, performance bottlenecks, quality lapses, and disjointed pipelines threaten progress. To stay ahead, leading organizations are turning to three foundational strategies: developer-first observability, API platform adoption, and sustainable test growth ...