Neebula Systems announced the integration of ServiceWatch, its service-centric IT management product, with HP Universal Configuration Management Database (uCMDB) software.
With the enhanced visibility available through Neebula ServiceWatch, IT administrators can quickly and efficiently identify root cause and determine the impact of incident, problem, and change management activities, ensuring maximum service availability, reduced costs, and improved operational performance.
The Neebula ServiceWatch-to-HP uCMDB integration features a streamlined and automated population process during which configuration items (CIs), relationships, and dependencies are automatically mapped to services facilitating business-level health monitoring and root cause analysis.
“While customers immediately benefit from the dramatic cost reduction associated with building and populating the HP uCMDB,” said Yuval Cohen, CEO, Neebula Systems. “The real value has been the resulting clear visibility into dependencies between important end-user business services and the underlying specific infrastructure components from amongst the thousands of disparate configuration items normally deployed within the customer data center."
Neebula ServiceWatch is a top-down business-level discovery and dependency mapping product which leverages patented technology to automate the entire service modeling process, requiring no manual intervention. Starting the discovery process with the entry point to the business service (e.g. URL, MQ request, etc.), Neebula ServiceWatch automatically discovers and maps all IT infrastructure components upon which the business service depends, eliminating the need for detailed knowledge of server, storage, network and application infrastructure. The statefulness of the HP uCMDB is maintained at all times via automatic updates whenever configuration changes occur.
“Neebula ServiceWatch, delivered via a simple cloud-based SaaS delivery model, was easy to implement and configure,” said Roman Nemet, president of Svetlo Consulting, an HP partner. “Neebula’s addition of business service context to the HP uCMDB, allows IT users to deploy true business service modeling, enhancing visibility into potential issues associated with infrastructure changes and accelerating the resolution of problems. The increase in value of BSM and CMDB was immediate and distinguishable.”
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