
New Relic announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly.
The new features announced today further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams.
The New Relic Software Analytics Cloud provides a comprehensive monitoring platform allowing software teams to work together to monitor from different perspectives for any technology stack. For IT operations this includes proactively monitoring and identifying issues that may impact the performance of critical applications, understanding which customers may be impacted, and enabling them to collaborate with developers and DevOps teams to address an issue.
“The New Relic Software Analytics Cloud was developed with the belief that sharing data between development and operations teams also drives a shared understanding by removing subjectivity, enabling clearer accountability and fundamentally changing the way teams interact and collaborate,” said Bharath Gowda, Senior Director, Product Marketing, New Relic. “These new features for New Relic APM, New Relic Synthetics, and New Relic Browser provide even more comprehensive data and analytics capabilities for not only the technical stack, but also the customer experience, which can empower software teams to build and run high quality software with less risk.”
Generally available today, these features include:
New Relic APM
● Increased Visibility within Service Maps. IT operations teams now can easily and quickly understand how the performance of a single service node is impacting the entire system without leaving the Service Map. With a single click, an inline chart appears for that node, allowing the team member to see key performance metrics, as they begin their investigation.
New Relic Synthetics
● New Public Locations. With five additional locations, New Relic has expanded the geographic footprint customers can run synthetics scripts to monitor and test their site across the United States and Europe.
● Private Locations. Now Generally Available. Announced at FutureStack15, Private Locations allow operations teams to run synthetics scripts from any location by installing an appliance to monitor:
- Internal applications hosted behind a firewall.
- Performance close to the company’s major markets or customers.
● New REST API. New testing and deployment workflows are now possible with the release of the new Synthetics API, allowing monitors to be automatically updated as part of a build pipeline for a more integrated application release process. The new API can also be used to better manage thousands of monitors at production scale, with programmatic control to quickly and easily setup, configure, and manage monitors across application portfolios.
New Relic Browser
● Filterable Geography Now Generally Available. First demonstrated at FutureStack15, New Relic’s analytics engine is now embedded within New Relic Browser, and powers an interactive global map that enables IT operations professionals to:
- Filter data by Page URL, ASN Organization/Internet Service Provider, Browser Type, User Agent Operating System, Session, and more.
- Graphically view high-traffic areas at the country, region, or city level.
- View network timing data, including DNS Lookup Duration, Connection Establishment Duration, and Secure Handshake Duration.
With the exception of New Relic Synthetics Private Locations, the capabilities announced today are generally available to paying New Relic customers.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...