New Relic has joined the Cloud Security Alliance (CSA), a not-for-profit organization working to establish and promote best practices and education for security assurance in the cloud computing industry with industry leading members such as Google, Amazon Web Services, Salesforce.com and Box among many others. As a pure SaaS application performance management (APM) solution provider, New Relic is promoting industry transparency and customer visibility into the security practices. Customers can download the CSA’s STAR report that documents New Relic’s network and application security controls.
The CSA membership is only the latest security advancement New Relic has taken to assure the security of its network and its service for its over 200,000 users. Not only is New Relic hosted in a secure tier 3 SSAE-16 certified data center, but it has also undergone and completed a comprehensive SOC 2 Type II audit for three consecutive years. As industry standards set by the American Institute of CPAs (AICPA), SOC 1 and SOC 2 certifications taken together set New Relic apart as a company that not only meets compliance requirements for the security of its data centers but also provides validated and mature security controls for its internal processes governing the management of New Relic customers’ data.
Other Security Measures That New Relic Employs:
- Continuous Monitoring – New Relic employs both internal and third-party services to perform continuous security scanning to both the network and applications to ensure that our applications and servers are secure.
- Compliance Friendly – New Relic can be configured to operate securely in regulated environments such as PCI, HIPAA or SOX.
- Enterprise Mode – New Relic offers high security settings that configure data collection settings to help prevent employees from accidently enabling the transmission of sensitive data.
“Joining the CSA is the type of transparency that instills customer confidence and, at the same time, builds on best practices and standards for others to follow. As a pure SaaS solution provider for software analytics, we aim to set a high bar for the security of our customers’ data. For three years running, we have completed the rigorous SOC 2 security audit on our service, and we offer service configuration features that enable customer compliance in regulated environments,” said Shaun Gordon, Chief Information Security Officer, New Relic.
“Customers have reason to be concerned with how their data is being handled through cloud providers. Shaun Gordon and his team have adopted mature security practices when compared to today’s cloud providers. New Relic’s expertise in securely supporting hundreds of thousands of users with its real-time software analytics solution is a welcome addition to the CSA community,” added Jim Reavis, CEO of the Cloud Security Alliance.
The Latest
Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...
For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...
Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...
Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...
For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...
New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...
Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...
In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ...
In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...
When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...