New Relic announced its support for RISE With SAP to help enterprises accelerate and future-proof cloud transformation.
In close partnership with SAP, New Relic offers an observability solution—New Relic Monitoring for SAP® Solutions—that unifies monitoring across the entire SAP landscape. As the only observability platform with a built-in agentless SAP integration, New Relic provides one-step observability and out-of-the-box functionality, simplifying deployment. These innovations enable SAP customers to build an end-to-end observability practice, reducing business process interruptions, improving efficiency, and enhancing customer experience.
New Relic’s AI-driven, intelligent platform fills the monitoring gap by providing a single pane of glass view that offers deep insights, holistic, real-time visibility, powerful visualizations, and ease of configuration, ensuring smooth operations and faster issue resolution. Its platform brings stakeholders from across the organization together to access insights, including SAP BASIS, IT support, SREs, SAP Application Support teams, developers, and executives.
New Relic monitors both on-premise and RISE With SAP deployments, accelerating enterprises’ transformation to the cloud and enabling A/B testing and comparison. By providing a single source of truth, enterprises using New Relic gain holistic visibility across their estate. This visibility extends through its SAP integration into the infrastructure layers of the RISE deployment, and provides potential correlations in root cause analysis, ultimately reducing business process interruptions.
SAP customers avoid installing unknown agents in their production systems due to concerns about system impact and the desire for a faster setup. New Relic addresses these needs with the only built-in agentless SAP integration for one-step observability right out of the box. The SAP ABAP Certified agentless connector enhances telemetry data for immediate use with visualizations. The unified and vertically integrated approach delivers turnkey dashboards, traces, anomaly detection, and alerts for SAP and non-SAP systems, unlike other solutions that rely on third-party agents. By consolidating telemetry in one place, New Relic ensures faster detection and root-cause resolution, improving system reliability and supporting critical business processes.
“Almost every leading enterprise in the world runs on SAP. These enterprises are becoming digital-first, which means that any issues with infrastructure or applications can erode customer experience and revenue,” said New Relic Chief Product Officer Manav Khurana. “New Relic is bringing the power of intelligent observability to every SAP customer so they can detect issues earlier — even before they occur — with comprehensive and unified insights so they can eliminate interruptions in digital experiences.”
The New Relic Monitoring for SAP® Solutions is generally available as part of its all-in-one observability platform.
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