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Nexthink to Achieve FedRAMP In Process Authorization for DEX Platform by Early 2025

Nexthink announced its roadmap for next-generation DEX to support the public sector by making the Nexthink Infinity Platform available to U.S. federal agencies by early 2025. 

Having completed the FedRAMP (Federal Risk and Authorization Management Program) pre-assessment in early 2024, Nexthink has partnered with Quzara to achieve FedRAMP 'In Process' status by March 2025. This milestone will ensure that the full Infinity platform meets essential requirements for DEX improvement, encompassing:

  • IT Service Management (ITSM) integration
  • Workflow automation
  • Virtual Desktop Infrastructure (VDI)
  • AI diagnostics and virtual assistants
  • Network monitoring
  • Application and collaboration troubleshooting

“Our partnership with Quzara has been pivotal in navigating the rigorous FedRAMP process,” said Pedro Bados, CEO and Co-Founder of Nexthink. “With their expertise, we are ensuring that U.S. federal agencies can access the most secure and innovative DEX solutions on the market.”

This investment in FedRAMP compliance builds on Nexthink’s existing support for defense agencies. Nexthink has previously collaborated with Corsec Security to harden the Nexthink Advanced platform to meet Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) requirements. This ensures that government agencies, contractors, and enterprises benefit from DEX technology with comprehensive configuration standards and robust security measures.

“DEX has the potential to revolutionize how governments operate—from meeting citizens' needs to bolstering national security. We are honored to play a part in this transformation,” continued Bados. “Through our investments in technology and compliance, we’re committed to delivering the best possible IT experiences for every customer.”

As of November 2024, Nexthink provides DEX solutions to 11 government organizations across state, local, and federal levels, covering more than 300,000 endpoints. This figure is projected to grow to over 1.5 million endpoints by next year, including a major department-wide program within the Department of Defense (DoD).

Nexthink’s dedication to security and compliance is underscored by its certifications for ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 27701:2019, and SOC 2 Type 2. The company also maintains significant annual R&D investment to harden its platform. As part of its expansion, Nexthink plans to more than double its U.S. public sector team in the coming year, ensuring continued alignment with DoD and FedRAMP requirements.

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Nexthink to Achieve FedRAMP In Process Authorization for DEX Platform by Early 2025

Nexthink announced its roadmap for next-generation DEX to support the public sector by making the Nexthink Infinity Platform available to U.S. federal agencies by early 2025. 

Having completed the FedRAMP (Federal Risk and Authorization Management Program) pre-assessment in early 2024, Nexthink has partnered with Quzara to achieve FedRAMP 'In Process' status by March 2025. This milestone will ensure that the full Infinity platform meets essential requirements for DEX improvement, encompassing:

  • IT Service Management (ITSM) integration
  • Workflow automation
  • Virtual Desktop Infrastructure (VDI)
  • AI diagnostics and virtual assistants
  • Network monitoring
  • Application and collaboration troubleshooting

“Our partnership with Quzara has been pivotal in navigating the rigorous FedRAMP process,” said Pedro Bados, CEO and Co-Founder of Nexthink. “With their expertise, we are ensuring that U.S. federal agencies can access the most secure and innovative DEX solutions on the market.”

This investment in FedRAMP compliance builds on Nexthink’s existing support for defense agencies. Nexthink has previously collaborated with Corsec Security to harden the Nexthink Advanced platform to meet Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) requirements. This ensures that government agencies, contractors, and enterprises benefit from DEX technology with comprehensive configuration standards and robust security measures.

“DEX has the potential to revolutionize how governments operate—from meeting citizens' needs to bolstering national security. We are honored to play a part in this transformation,” continued Bados. “Through our investments in technology and compliance, we’re committed to delivering the best possible IT experiences for every customer.”

As of November 2024, Nexthink provides DEX solutions to 11 government organizations across state, local, and federal levels, covering more than 300,000 endpoints. This figure is projected to grow to over 1.5 million endpoints by next year, including a major department-wide program within the Department of Defense (DoD).

Nexthink’s dedication to security and compliance is underscored by its certifications for ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 27701:2019, and SOC 2 Type 2. The company also maintains significant annual R&D investment to harden its platform. As part of its expansion, Nexthink plans to more than double its U.S. public sector team in the coming year, ensuring continued alignment with DoD and FedRAMP requirements.

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Seamless shopping is a basic demand of today's boundaryless consumer — one with little patience for friction, limited tolerance for disconnected experiences and minimal hesitation in switching brands. Customers expect intuitive, highly personalized experiences and the ability to move effortlessly across physical and digital channels within the same journey. Failure to deliver can cost dearly ...

If your best engineers spend their days sorting tickets and resetting access, you are wasting talent. New global data shows that employees in the IT sector rank among the least motivated across industries. They're under a lot of pressure from many angles. Pressure to upskill and uncertainty around what agentic AI means for job security is creating anxiety. Meanwhile, these roles often function like an on-call job and require many repetitive tasks ...

In a 2026 survey conducted by Liquibase, the research found that 96.5% of organizations reported at least one AI or LLM interaction with their production databases, often through analytics and reporting, training pipelines, internal copilots, and AI generated SQL. Only a small fraction reported no interaction at all. That means the database is no longer a downstream system that AI "might" reach later. AI is already there ...

In many organizations, IT still operates as a reactive service provider. Systems are managed through fragmented tools, teams focus heavily on operational metrics, and business leaders often see IT as a necessary cost center rather than a strategic partner. Even well-run ITIL environments can struggle to bridge the gap between operational excellence and business impact. This is where the concept of ITIL+ comes in ...

UK IT leaders are reaching a critical inflection point in how they manage observability, according to research from LogicMonitor. As infrastructure complexity grows and AI adoption accelerates, fragmented monitoring environments are driving organizations to rethink their operational strategies and consolidate tools ...

For years, many infrastructure teams treated the edge as a deployment variation. It was seen as the same cloud model, only stretched outward: more devices, more gateways, more locations and a little more latency. That assumption is proving costly. The edge is not just another place to run workloads. It is a fundamentally different operating condition ...

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Ask where enterprise AI is making its most decisive impact, and the answer might surprise you: not marketing, not finance, not customer experience. It's IT. Across three years of industry research conducted by Digitate, one constant holds true is that IT is both the testing ground and the proving ground for enterprise AI. Last year, that position only strengthened ...