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Nexthink to Achieve FedRAMP In Process Authorization for DEX Platform by Early 2025

Nexthink announced its roadmap for next-generation DEX to support the public sector by making the Nexthink Infinity Platform available to U.S. federal agencies by early 2025. 

Having completed the FedRAMP (Federal Risk and Authorization Management Program) pre-assessment in early 2024, Nexthink has partnered with Quzara to achieve FedRAMP 'In Process' status by March 2025. This milestone will ensure that the full Infinity platform meets essential requirements for DEX improvement, encompassing:

  • IT Service Management (ITSM) integration
  • Workflow automation
  • Virtual Desktop Infrastructure (VDI)
  • AI diagnostics and virtual assistants
  • Network monitoring
  • Application and collaboration troubleshooting

“Our partnership with Quzara has been pivotal in navigating the rigorous FedRAMP process,” said Pedro Bados, CEO and Co-Founder of Nexthink. “With their expertise, we are ensuring that U.S. federal agencies can access the most secure and innovative DEX solutions on the market.”

This investment in FedRAMP compliance builds on Nexthink’s existing support for defense agencies. Nexthink has previously collaborated with Corsec Security to harden the Nexthink Advanced platform to meet Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) requirements. This ensures that government agencies, contractors, and enterprises benefit from DEX technology with comprehensive configuration standards and robust security measures.

“DEX has the potential to revolutionize how governments operate—from meeting citizens' needs to bolstering national security. We are honored to play a part in this transformation,” continued Bados. “Through our investments in technology and compliance, we’re committed to delivering the best possible IT experiences for every customer.”

As of November 2024, Nexthink provides DEX solutions to 11 government organizations across state, local, and federal levels, covering more than 300,000 endpoints. This figure is projected to grow to over 1.5 million endpoints by next year, including a major department-wide program within the Department of Defense (DoD).

Nexthink’s dedication to security and compliance is underscored by its certifications for ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 27701:2019, and SOC 2 Type 2. The company also maintains significant annual R&D investment to harden its platform. As part of its expansion, Nexthink plans to more than double its U.S. public sector team in the coming year, ensuring continued alignment with DoD and FedRAMP requirements.

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Nexthink to Achieve FedRAMP In Process Authorization for DEX Platform by Early 2025

Nexthink announced its roadmap for next-generation DEX to support the public sector by making the Nexthink Infinity Platform available to U.S. federal agencies by early 2025. 

Having completed the FedRAMP (Federal Risk and Authorization Management Program) pre-assessment in early 2024, Nexthink has partnered with Quzara to achieve FedRAMP 'In Process' status by March 2025. This milestone will ensure that the full Infinity platform meets essential requirements for DEX improvement, encompassing:

  • IT Service Management (ITSM) integration
  • Workflow automation
  • Virtual Desktop Infrastructure (VDI)
  • AI diagnostics and virtual assistants
  • Network monitoring
  • Application and collaboration troubleshooting

“Our partnership with Quzara has been pivotal in navigating the rigorous FedRAMP process,” said Pedro Bados, CEO and Co-Founder of Nexthink. “With their expertise, we are ensuring that U.S. federal agencies can access the most secure and innovative DEX solutions on the market.”

This investment in FedRAMP compliance builds on Nexthink’s existing support for defense agencies. Nexthink has previously collaborated with Corsec Security to harden the Nexthink Advanced platform to meet Defense Information System Agency (DISA) Security Technical Implementation Guide (STIG) requirements. This ensures that government agencies, contractors, and enterprises benefit from DEX technology with comprehensive configuration standards and robust security measures.

“DEX has the potential to revolutionize how governments operate—from meeting citizens' needs to bolstering national security. We are honored to play a part in this transformation,” continued Bados. “Through our investments in technology and compliance, we’re committed to delivering the best possible IT experiences for every customer.”

As of November 2024, Nexthink provides DEX solutions to 11 government organizations across state, local, and federal levels, covering more than 300,000 endpoints. This figure is projected to grow to over 1.5 million endpoints by next year, including a major department-wide program within the Department of Defense (DoD).

Nexthink’s dedication to security and compliance is underscored by its certifications for ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 27701:2019, and SOC 2 Type 2. The company also maintains significant annual R&D investment to harden its platform. As part of its expansion, Nexthink plans to more than double its U.S. public sector team in the coming year, ensuring continued alignment with DoD and FedRAMP requirements.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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