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Nexthink Joins the Vendor Forum

Pete Goldin
Editor and Publisher
APMdigest

Tim Flower, Customer Success Director at Nexthink, has joined the APMdigest Vendor Forum.

Flower is responsible for educating Nexthink customers across North America and helping them transition their IT departments away from reactive cost-centers into proactive business units leveraging IT Operations Analytics (ITOA) and IT Systems Management (ITSM) solutions. Flower has more than 20 years’ experience working at a large Fortune 200 financial services company where he was responsible for end-user services technology strategy.

Nexthink is a provider of end-user experience management solutions. The company’s solutions combine real-time endpoint analytics and end-user feedback, through analytics and visualizations to provide insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. The company is privately held and based in Lausanne, Switzerland, with US headquarters in Boston MA, and global offices around the world.

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Nexthink Joins the Vendor Forum

Pete Goldin
Editor and Publisher
APMdigest

Tim Flower, Customer Success Director at Nexthink, has joined the APMdigest Vendor Forum.

Flower is responsible for educating Nexthink customers across North America and helping them transition their IT departments away from reactive cost-centers into proactive business units leveraging IT Operations Analytics (ITOA) and IT Systems Management (ITSM) solutions. Flower has more than 20 years’ experience working at a large Fortune 200 financial services company where he was responsible for end-user services technology strategy.

Nexthink is a provider of end-user experience management solutions. The company’s solutions combine real-time endpoint analytics and end-user feedback, through analytics and visualizations to provide insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. The company is privately held and based in Lausanne, Switzerland, with US headquarters in Boston MA, and global offices around the world.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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