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Nexthink Joins the Vendor Forum

Pete Goldin
APMdigest

Tim Flower, Customer Success Director at Nexthink, has joined the APMdigest Vendor Forum.

Flower is responsible for educating Nexthink customers across North America and helping them transition their IT departments away from reactive cost-centers into proactive business units leveraging IT Operations Analytics (ITOA) and IT Systems Management (ITSM) solutions. Flower has more than 20 years’ experience working at a large Fortune 200 financial services company where he was responsible for end-user services technology strategy.

Nexthink is a provider of end-user experience management solutions. The company’s solutions combine real-time endpoint analytics and end-user feedback, through analytics and visualizations to provide insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. The company is privately held and based in Lausanne, Switzerland, with US headquarters in Boston MA, and global offices around the world.

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Nexthink Joins the Vendor Forum

Pete Goldin
APMdigest

Tim Flower, Customer Success Director at Nexthink, has joined the APMdigest Vendor Forum.

Flower is responsible for educating Nexthink customers across North America and helping them transition their IT departments away from reactive cost-centers into proactive business units leveraging IT Operations Analytics (ITOA) and IT Systems Management (ITSM) solutions. Flower has more than 20 years’ experience working at a large Fortune 200 financial services company where he was responsible for end-user services technology strategy.

Nexthink is a provider of end-user experience management solutions. The company’s solutions combine real-time endpoint analytics and end-user feedback, through analytics and visualizations to provide insight and enable IT to be more proactive, reduce costs and enhance end-user productivity. The company is privately held and based in Lausanne, Switzerland, with US headquarters in Boston MA, and global offices around the world.

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40% of organizations deploying AI will implement dedicated AI observability tools by 2028 to monitor model performance, bias and outputs, according to Gartner ...

Until AI-powered engineering tools have live visibility of how code behaves at runtime, they cannot be trusted to autonomously ensure reliable systems, according to the State of AI-Powered Engineering Report 2026 report from Lightrun. The report reveals that a major volume of manual work is required when AI-generated code is deployed: 43% of AI-generated code requires manual debugging in production, even after passing QA or staging tests. Furthermore, an average of three manual redeploy cycles are required to verify a single AI-suggested code fix in production ...

Many organizations describe AI as strategic, but they do not manage it strategically. When AI plans are disconnected from strategy, detached from organizational learning, and protected from serious assumptions testing, the problem is no longer technical immaturity; it is a failure of management discipline ... Executives too often tell organizations to "use AI" before they define what AI is supposed to change. The problem deepens in organizations where strategy isn't well articulated in the first place ...

Across the enterprise technology landscape, a quiet crisis is playing out. Organizations have run hundreds, sometimes thousands, of generative AI pilots. Leadership has celebrated the proof of concept (POCs) ... Industry experience points to a sobering reality: only 5-10% of AI POCs that progress to the pilot stage successfully reach scaled production. The remaining 90% fail because the enterprise environment around them was never ready to absorb them, not the AI models ...

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Technology leaders across the federal landscape are facing, and will continue to face, an uphill battle when it comes to fortifying their digital environments against hostile and persistent threat actors. On one hand, they are being asked to push digital transformation ... On the other hand, they are facing the fiscal uncertainty of continuing resolutions (CR) and government shutdowns looming near and far. In the face of these challenges, CIOs, CTOs, and CISOs must figure out how to modernize legacy systems and infrastructure while doing more with less and still defending against external and internal threats ...

Reliability is no longer proven by uptime alone, according to the The SRE Report 2026 from LogicMonitor. In the AI era, it is experienced through speed, consistency, and user trust, and increasingly judged by business impact. As digital services grow more complex and AI systems move into production, traditional monitoring approaches are struggling to keep pace, increasing the need for AI-first observability that spans applications, infrastructure, and the Internet ...

If AI is the engine of a modern organization, then data engineering is the road system beneath it. You can build the most powerful engine in the world, but without paved roads, traffic signals, and bridges that can support its weight, it will stall. In many enterprises, the engine is ready. The roads are not ...