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2020 State of the Network

IDG’s Network World released the 2020 State of the Network research report, which offers rich insights into customer adoption plans for high-profile emerging technologies like SD-WAN, software-defined networks (SDN), 5G, Internet of Things and network function virtualization. The report also explores buyer concerns, as well as obstacles to the deployment of these networking tools, which have taken on even more importance as organizations strive to support more remote work amidst the coronavirus crisis.


"IT and network decision-makers are actively searching for leading solutions and tech partners in emerging areas such as 5G, SD-WAN and edge," said Andrea D’Amato, SVP, IDG Communications, Inc. "The current demand to support remote workforce technologies dovetails with these key areas as companies aim to stay competitive and relevant in today’s environment."

Connecting with 5G

5G wireless is an umbrella term used to describe a set of standards and technologies for a radically faster wireless internet with 120 times less latency than 4G, setting the stage for IoT networking advances and support for new high-bandwidth applications. Businesses and their network decision-makers see 5G as a means to rapidly speed their business as 5G availability increase across the US. While only 8% of organizations have 5G in production, 51% are researching this technology and 8% are in the piloting stage. Seventy percent of organizations plan to adopt 5G over the next three years. There are multiple reasons that 5G adoption is so appealing, including capabilities around broadband mobile, IoT connectivity, and branch/remote site connectivity. Over one-third of survey participants see 5G replacing their wired infrastructure.

Yet, there are roadblocks that are not just a challenge, but render 5G unusable, particularly for the 69% citing lack of service in their specific area. Other factors that prevent adoption include security, cost, device support and current infrastructure not ready to handle 5G. The current pressure that telecommunications companies feel to provide outstanding service to their customers during COVID-19 may fast-forward 5G adoption. According to a large telecom provider, there are current plans to increase capital spending on 5G in an effort to accelerate their transition to 5G and help support the economy during this period of disruption.

Investing in Edge Computing

Data continues to drive business decisions and edge computing brings this data closer to where decisions need to be made. Overall, one-quarter of organizations are actively researching this technology, while 13% are piloting new initiatives and 23% already have these tools in place. Network leaders are prioritizing the use of edge computing to reduce network latency, lower operational expenses, and real-time data processing. While only 20% of respondents have already seen a return on their edge computing investments, 55% anticipate an ROI to be realized in the future. Despite the opportunity to drive measurable ROI, security is a significant concern for 77% of networking professionals. This is because devices are not built with security in mind, the need for middleware creates an additional attack surface, and many attack vectors due to heterogenous computing environment.

Status of SD-WAN

As organizations and their customers grow geographically, it is not surprising 71% of organizations are either actively researching or have SD-WAN in production. The potential benefits that networking professionals associate with SD-WAN include improved management and monitoring (52%), increased resiliency (51%), and improved network security (50%). As network decision-makers research vendors, the top capabilities that they are looking for include security, centralized management, and ease of deployment. Like most emerging technologies, 86% of network professionals expect obstacles to SD-WAN implementation, with the two most likely barriers being capital costs and a technology learning curve.

Upgrading the Data Center

Used to house business-critical applications and information, data centers are essential to organizational growth and must be upgraded as technology progresses. The majority (59%) of network professionals say that their data center is undergoing change with the replacement of older technologies for new. At the same time, 30% of organizations have experienced a data center outage in the past 12 months, confirming the need for these data center changes. On average, organizations experienced two outages throughout the past 12 months which took approximately nine hours to fix. This changes by company size, where we see the average time to fix an outage increase to 10 hours for SMBs and decrease to only six hours for enterprises.

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2020 State of the Network

IDG’s Network World released the 2020 State of the Network research report, which offers rich insights into customer adoption plans for high-profile emerging technologies like SD-WAN, software-defined networks (SDN), 5G, Internet of Things and network function virtualization. The report also explores buyer concerns, as well as obstacles to the deployment of these networking tools, which have taken on even more importance as organizations strive to support more remote work amidst the coronavirus crisis.


"IT and network decision-makers are actively searching for leading solutions and tech partners in emerging areas such as 5G, SD-WAN and edge," said Andrea D’Amato, SVP, IDG Communications, Inc. "The current demand to support remote workforce technologies dovetails with these key areas as companies aim to stay competitive and relevant in today’s environment."

Connecting with 5G

5G wireless is an umbrella term used to describe a set of standards and technologies for a radically faster wireless internet with 120 times less latency than 4G, setting the stage for IoT networking advances and support for new high-bandwidth applications. Businesses and their network decision-makers see 5G as a means to rapidly speed their business as 5G availability increase across the US. While only 8% of organizations have 5G in production, 51% are researching this technology and 8% are in the piloting stage. Seventy percent of organizations plan to adopt 5G over the next three years. There are multiple reasons that 5G adoption is so appealing, including capabilities around broadband mobile, IoT connectivity, and branch/remote site connectivity. Over one-third of survey participants see 5G replacing their wired infrastructure.

Yet, there are roadblocks that are not just a challenge, but render 5G unusable, particularly for the 69% citing lack of service in their specific area. Other factors that prevent adoption include security, cost, device support and current infrastructure not ready to handle 5G. The current pressure that telecommunications companies feel to provide outstanding service to their customers during COVID-19 may fast-forward 5G adoption. According to a large telecom provider, there are current plans to increase capital spending on 5G in an effort to accelerate their transition to 5G and help support the economy during this period of disruption.

Investing in Edge Computing

Data continues to drive business decisions and edge computing brings this data closer to where decisions need to be made. Overall, one-quarter of organizations are actively researching this technology, while 13% are piloting new initiatives and 23% already have these tools in place. Network leaders are prioritizing the use of edge computing to reduce network latency, lower operational expenses, and real-time data processing. While only 20% of respondents have already seen a return on their edge computing investments, 55% anticipate an ROI to be realized in the future. Despite the opportunity to drive measurable ROI, security is a significant concern for 77% of networking professionals. This is because devices are not built with security in mind, the need for middleware creates an additional attack surface, and many attack vectors due to heterogenous computing environment.

Status of SD-WAN

As organizations and their customers grow geographically, it is not surprising 71% of organizations are either actively researching or have SD-WAN in production. The potential benefits that networking professionals associate with SD-WAN include improved management and monitoring (52%), increased resiliency (51%), and improved network security (50%). As network decision-makers research vendors, the top capabilities that they are looking for include security, centralized management, and ease of deployment. Like most emerging technologies, 86% of network professionals expect obstacles to SD-WAN implementation, with the two most likely barriers being capital costs and a technology learning curve.

Upgrading the Data Center

Used to house business-critical applications and information, data centers are essential to organizational growth and must be upgraded as technology progresses. The majority (59%) of network professionals say that their data center is undergoing change with the replacement of older technologies for new. At the same time, 30% of organizations have experienced a data center outage in the past 12 months, confirming the need for these data center changes. On average, organizations experienced two outages throughout the past 12 months which took approximately nine hours to fix. This changes by company size, where we see the average time to fix an outage increase to 10 hours for SMBs and decrease to only six hours for enterprises.

Hot Topics

The Latest

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...