Exadel announced its collaboration with Mercer, to build a powerful internal testing tool named Quality Assurance Automation Framework or QAAF.
QAAF allows the two companies to efficiently and automatically test Mercer digital solutions. It incorporates automated tests into the entire development process, rather than just at the end of development sprints.
QAAF combines the Behavior Driven Development (BDD) approach with Keyword Driven Development and pairs them with best-in-class testing tools. The resulting framework facilitates the testing process from requirements gathering to development, testing, and release. It enables a low-code approach to create automated test cases.
- With this tool, test engineers define and create testing steps, or a collection of popular user actions and verifications that are included in the framework library. The testing steps can also be used to create more complex testing scenarios.
- Test scenarios can be created without experience with the underlying platform. Multiple Manual QAs can be paired with an Automation QA and get a result that otherwise would require a team of high-level Automation QAs.
- The tool can reuse existing keywords to produce easy-to-read and concise test cases. This allows Exadel and Mercer to plan their automation strategy before apps are even ready. Additionally, the keywords are programming language-agnostic and handled by a standard library.
- Test reports are easy to read without referring to the code. This allows anyone from the project team as well as technical stake holders to examine the test and check the coverage.
After creating QAAF, Mercer and Exadel worked together to develop a training program so that the framework can continue to grow and develop, and involve new team members into automation testing.
The two companies have also made significant improvements in performance testing with the cloud-based testing platform BlazeMeter. BlazeMeter allows testers to discover and remedy bottlenecks at all stages of software development. Combining this tool with other cloud-based performance monitoring tools truly enables DevOps throughout the performance-tuning exercise.
Exadel test engineers delivered additional capabilities to QAAF, including a Google Chrome plugin that allows manual QAs to easily and intuitively auto-generate test script code.
"Exadel is a partner that goes beyond your typical IT-outsourcing relationship," said Ying Xu of Mercer. "The team from Exadel actively investigates our software development processes to find innovative solutions that benefit both Mercer and Exadel."
"QAAF uses best-in-class frameworks to increase the speed, accuracy, and overall quality of testing on Mercer projects," said Lev Shur, President of Exadel Solutions. "This level of automation truly represents the future of IT, where we aim to automate as much of the development and testing process as possible."
The Latest
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...