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VIAVI Observer 18.8 Released

Viavi Solutions announced the latest update to its comprehensive network performance monitoring and diagnostics (NPMD) platform, Observer Version 18.

Version 18 continues to build on the promise of simplified cloud monitoring with datacenter-like visibility, bringing two key capabilities to cloud-based applications and deployments – automated End-User Experience (EUE) scoring and problem domain isolation. The previously announced Observer 3D monitoring initiative introduced active testing for SaaS applications and now the primary components of the Observer platform have been optimized for fast, efficient cloud deployments.

Observer EUE scoring combines the unique insights of packet and active monitoring into a single, unified value for every network transaction. Adding metadata and enriched flow ensures every information technology (IT) stakeholder from network engineer to line of business owner gets the right view of network service health leading to fast troubleshooting when issues arise, across on-premises, hybrid and cloud.

As part of the update, the company announced that Observer Apex and Observer Gigastor, both integral to the performance and diagnostic capability of the Observer platform, will now also be available directly in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Organizations migrating their mission-critical applications to AWS services can now seamlessly extend their on-premiseservice visibility to AWS instances in the cloud.

The latest Observer update together with AWS Marketplace availability means that current Observer customers - or those considering Observer as a solution - can be confident their service visibility should not be impaired as they continue with their cloud migration initiatives. IT teams can now easily deploy Observer across their entire hosting and IT service ecosystem, with easy-to-deploy Observer agents that can also be used for individual remote users or ad-hoc troubleshooting.

“At a time when businesses are accelerating the migration of mission-critical applications to the cloud, this release of Observer ensures they can easily maintain the service visibility they have come to expect from VIAVI,” said Chris Labac, VP and GM, Network Performance and Threat Solutions, VIAVI. “Our customers have been very clear that their network and service architectures will need to continue evolving in order to meet the needs of users and the competitive demands being placed on their business. They therefore need a simple way to extend Observer visibility, including EUE scoring, to cover on-premise, SaaS or AWS instances in the cloud. Observer 18.8 delivers just that.”

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VIAVI Observer 18.8 Released

Viavi Solutions announced the latest update to its comprehensive network performance monitoring and diagnostics (NPMD) platform, Observer Version 18.

Version 18 continues to build on the promise of simplified cloud monitoring with datacenter-like visibility, bringing two key capabilities to cloud-based applications and deployments – automated End-User Experience (EUE) scoring and problem domain isolation. The previously announced Observer 3D monitoring initiative introduced active testing for SaaS applications and now the primary components of the Observer platform have been optimized for fast, efficient cloud deployments.

Observer EUE scoring combines the unique insights of packet and active monitoring into a single, unified value for every network transaction. Adding metadata and enriched flow ensures every information technology (IT) stakeholder from network engineer to line of business owner gets the right view of network service health leading to fast troubleshooting when issues arise, across on-premises, hybrid and cloud.

As part of the update, the company announced that Observer Apex and Observer Gigastor, both integral to the performance and diagnostic capability of the Observer platform, will now also be available directly in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Organizations migrating their mission-critical applications to AWS services can now seamlessly extend their on-premiseservice visibility to AWS instances in the cloud.

The latest Observer update together with AWS Marketplace availability means that current Observer customers - or those considering Observer as a solution - can be confident their service visibility should not be impaired as they continue with their cloud migration initiatives. IT teams can now easily deploy Observer across their entire hosting and IT service ecosystem, with easy-to-deploy Observer agents that can also be used for individual remote users or ad-hoc troubleshooting.

“At a time when businesses are accelerating the migration of mission-critical applications to the cloud, this release of Observer ensures they can easily maintain the service visibility they have come to expect from VIAVI,” said Chris Labac, VP and GM, Network Performance and Threat Solutions, VIAVI. “Our customers have been very clear that their network and service architectures will need to continue evolving in order to meet the needs of users and the competitive demands being placed on their business. They therefore need a simple way to extend Observer visibility, including EUE scoring, to cover on-premise, SaaS or AWS instances in the cloud. Observer 18.8 delivers just that.”

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An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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