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The State of CloudOps 2023

Only 33% of executives are "very confident" in their ability to operate in a public cloud environment, according to the 2023 State of CloudOps report from NetApp.

This represents an increase from 2022 when only 21% reported feeling very confident.


"Cloud operations is critical to realizing the benefits of cloud for infrastructure and applications," said Haiyan Song, EVP and GM, CloudOps at NetApp. "This research demonstrates that although organizations face challenges in their cloud operations, they also recognize the importance of investments in areas including automation and FinOps to overcome those challenges."

Key findings from the report include:

Cloud operations remain a struggle for IT teams

64% of IT decision makers continue to see security and compliance as the top cloud operations challenge, followed by cost management, which was cited as the top challenge by 60% of respondents.

The biggest areas of focus for improving cloud operations continue to be cost management and security, according to 66% of technology executives.

Automation is the key to success in cloud operations

The survey reveals that 82% of respondents believe that cloud automation is critical for optimizing cloud operations and ROI.

95% of respondents have already incorporated some automation in their cloud operations and 88% plan to increase cloud operations automation in 2023.

Enterprise teams are embracing FinOps

Despite a majority of tech executives (96%) agreeing that FinOps is important to their cloud strategy, only 9% have a mature FinOps practice. These numbers remain fairly consistent with findings from the 2022 survey.

The biggest FinOps challenges include reducing cloud costs (50%) and forecasting cloud spend (47%). Only 19% of respondents reported that they have been able to make the most of discounted cloud purchase options.

"Spot by NetApp's 2023 State of CloudOps report is interesting because it shows that cloud cost management is not just a standalone process, but one that is inextricably linked with resource management, compliance, and security", said Hyoun Park, Chief Analyst at Amalgam Insights. "One cannot simply look at cloud costs in a vacuum without advocating for holistic cloud management. As companies seek to manage cloud costs, the sheer volume and variety of cloud cost service components leads companies to automate as they fully optimize and rationalize cloud resources to match business needs."

Methodology: The 2023 State of CloudOps report, sponsored by Spot by NetApp and conducted by Dimensional Research, examines the current state of CloudOps for large enterprise teams, primarily focusing on operational activities, staffing and expertise, automation, and FinOps. This report is based on an online survey of 310 US-based IT decision makers in operations or applications roles who are responsible for public cloud infrastructure investments at companies with 500 or more employees.

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The State of CloudOps 2023

Only 33% of executives are "very confident" in their ability to operate in a public cloud environment, according to the 2023 State of CloudOps report from NetApp.

This represents an increase from 2022 when only 21% reported feeling very confident.


"Cloud operations is critical to realizing the benefits of cloud for infrastructure and applications," said Haiyan Song, EVP and GM, CloudOps at NetApp. "This research demonstrates that although organizations face challenges in their cloud operations, they also recognize the importance of investments in areas including automation and FinOps to overcome those challenges."

Key findings from the report include:

Cloud operations remain a struggle for IT teams

64% of IT decision makers continue to see security and compliance as the top cloud operations challenge, followed by cost management, which was cited as the top challenge by 60% of respondents.

The biggest areas of focus for improving cloud operations continue to be cost management and security, according to 66% of technology executives.

Automation is the key to success in cloud operations

The survey reveals that 82% of respondents believe that cloud automation is critical for optimizing cloud operations and ROI.

95% of respondents have already incorporated some automation in their cloud operations and 88% plan to increase cloud operations automation in 2023.

Enterprise teams are embracing FinOps

Despite a majority of tech executives (96%) agreeing that FinOps is important to their cloud strategy, only 9% have a mature FinOps practice. These numbers remain fairly consistent with findings from the 2022 survey.

The biggest FinOps challenges include reducing cloud costs (50%) and forecasting cloud spend (47%). Only 19% of respondents reported that they have been able to make the most of discounted cloud purchase options.

"Spot by NetApp's 2023 State of CloudOps report is interesting because it shows that cloud cost management is not just a standalone process, but one that is inextricably linked with resource management, compliance, and security", said Hyoun Park, Chief Analyst at Amalgam Insights. "One cannot simply look at cloud costs in a vacuum without advocating for holistic cloud management. As companies seek to manage cloud costs, the sheer volume and variety of cloud cost service components leads companies to automate as they fully optimize and rationalize cloud resources to match business needs."

Methodology: The 2023 State of CloudOps report, sponsored by Spot by NetApp and conducted by Dimensional Research, examines the current state of CloudOps for large enterprise teams, primarily focusing on operational activities, staffing and expertise, automation, and FinOps. This report is based on an online survey of 310 US-based IT decision makers in operations or applications roles who are responsible for public cloud infrastructure investments at companies with 500 or more employees.

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An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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