CA Technologies announced a new version of CA Service Catalog that integrates with CA Virtual Automation and CA Oblicore Guarantee to enable the automatic provisioning of physical, virtual and cloud services based on the cost and performance criteria of the service request.
Customers can use CA Service Catalog 12.6 to enable private and hybrid cloud provisioning, service automation, user self-service, IT costing/financial management, and provisioning role-based security. This single point of contact supports a customer’s journey to an increasingly virtualized service environment. CA Service Catalog also bridges the gap between current IT operations and the challenge of moving existing services to a private cloud, thus enabling the transition toward a dynamic and virtualized environment.
By defining, publishing, and providing financial insight into the usage of the services in business terms, CA Service Catalog 12.6 can transform an IT organization into a strategic business partner.
“CA Service Catalog is the first to integrate all the required steps of service delivery - definition, automation, performance and financial management,” said Brian Bell, general manager, Service and Portfolio Management, CA Technologies. “By doing so, IT can now provide the business with the transparency to make informed decisions about how to leverage physical, virtual and cloud environments.”
CA Service Catalog 12.6 adds a number of new capabilities that enable proactive IT organizations to fulfill the complete service lifecycle, become more efficient, and improve customer satisfaction.
New features include:
• Automate the provisioning of resources across physical, virtual and cloud environments through integration with CA Virtual Automation. Users can automatically invoice for virtualized resource consumption based on a variety of usage based, tiered rate, and flat rate pricing and costing plans.
• Integration with CA Oblicore Guarantee allows service level contracts to become part of the service definition to enable service delivery and fulfillment to be aligned to expectations.
• Enhanced agility is realized through Smartphone and policy-based approvals to help support a mobile workforce.
• New request options enable policy-driven requests and more granular discrete lifecycle management for more control over the request lifecycle and for easier configuration of business requirements.
The Latest
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...