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Certificate-Related Outages Impact Most Businesses

Pete Goldin
Editor and Publisher
APMdigest

Certificate-related outages negatively impact the reliability and availability of vital systems and services, according to a new study by Venafi.

“Certificates and keys are identity and access management for machines, just like user names and passwords are for humans,” said Kevin Bocek, VP of Security Strategy and Threat Intelligence at Venafi. “Certificates allow machines to communicate securely and that makes them an essential, but underappreciated, part of every organization’s digital ecosystem and our global digital economy. When certificates expire unexpectedly, critical services can be impacted. Unfortunately, most businesses do not have the visibility or tools necessary to manage this fundamental element of cyber security and operational availability effectively.”

The primary study findings include:

■ The majority (79 percent) of respondents suffered at least one certificate-related outage in 2016.

■ Over a third (38 percent) suffered more than six certificate-related outages in 2016.

■ Almost one in twenty (4 percent) suffered 100 or more certificate-related outages in 2016.

■ Almost two-thirds (64 percent) said their organizations could not respond to a certificate-related security event in six hours or less.

As the use of encryption explodes, the challenges connected with effective key and certificate management have proliferated. Recent research showed dramatic growth in the use of keys and certificates, especially among large organizations.

One of the primary drivers behind the surge in certificate usage is the explosion in the number of IP-enabled devices on business networks. Another challenge organizations face is the adoption of DevOps and Fast IT development processes that dramatically increase the number of certificates needed. This increase in certificates and their corresponding keys compounds the serious security vulnerabilities associated with cryptographic key and digital certificate mismanagement.

Many businesses are still unaware of the scale of this problem. Venafi customer data shows that the average organization found over 16,500 unknown keys and certificates of which they were not previously aware. Also, the new study shows that most companies do not have control over their key and certificate inventory, do not have an automated process for renewals and have no central record of when certificates are due to expire:

■ Almost two-thirds (65 percent) of organizations do not manage all their keys and certificates centrally.

■ Of those that do manage certificates centrally, 65 percent rely on security controls from their Certificate Authorities (CAs), which limit their visibility to certificates provided by the issuing CA.

“The good news is that certificate-related outages are completely preventable, but you need to understand the scale and the scope of the problem,” continued Bocek. “As we use more cloud services, IoT devices and DevOps automation, certificate usage is skyrocketing. To keep up with this expanding problem, organizations must automate the discovery, issuance, lifecycle, and remediation of all keys and certificates from the data center to the cloud to the IoT edge of their networks. Failure to do so puts the reliability and availability of critical services at risk and dramatically increases cyber security risks.”

Pete Goldin is Editor and Publisher of APMdigest

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Certificate-Related Outages Impact Most Businesses

Pete Goldin
Editor and Publisher
APMdigest

Certificate-related outages negatively impact the reliability and availability of vital systems and services, according to a new study by Venafi.

“Certificates and keys are identity and access management for machines, just like user names and passwords are for humans,” said Kevin Bocek, VP of Security Strategy and Threat Intelligence at Venafi. “Certificates allow machines to communicate securely and that makes them an essential, but underappreciated, part of every organization’s digital ecosystem and our global digital economy. When certificates expire unexpectedly, critical services can be impacted. Unfortunately, most businesses do not have the visibility or tools necessary to manage this fundamental element of cyber security and operational availability effectively.”

The primary study findings include:

■ The majority (79 percent) of respondents suffered at least one certificate-related outage in 2016.

■ Over a third (38 percent) suffered more than six certificate-related outages in 2016.

■ Almost one in twenty (4 percent) suffered 100 or more certificate-related outages in 2016.

■ Almost two-thirds (64 percent) said their organizations could not respond to a certificate-related security event in six hours or less.

As the use of encryption explodes, the challenges connected with effective key and certificate management have proliferated. Recent research showed dramatic growth in the use of keys and certificates, especially among large organizations.

One of the primary drivers behind the surge in certificate usage is the explosion in the number of IP-enabled devices on business networks. Another challenge organizations face is the adoption of DevOps and Fast IT development processes that dramatically increase the number of certificates needed. This increase in certificates and their corresponding keys compounds the serious security vulnerabilities associated with cryptographic key and digital certificate mismanagement.

Many businesses are still unaware of the scale of this problem. Venafi customer data shows that the average organization found over 16,500 unknown keys and certificates of which they were not previously aware. Also, the new study shows that most companies do not have control over their key and certificate inventory, do not have an automated process for renewals and have no central record of when certificates are due to expire:

■ Almost two-thirds (65 percent) of organizations do not manage all their keys and certificates centrally.

■ Of those that do manage certificates centrally, 65 percent rely on security controls from their Certificate Authorities (CAs), which limit their visibility to certificates provided by the issuing CA.

“The good news is that certificate-related outages are completely preventable, but you need to understand the scale and the scope of the problem,” continued Bocek. “As we use more cloud services, IoT devices and DevOps automation, certificate usage is skyrocketing. To keep up with this expanding problem, organizations must automate the discovery, issuance, lifecycle, and remediation of all keys and certificates from the data center to the cloud to the IoT edge of their networks. Failure to do so puts the reliability and availability of critical services at risk and dramatically increases cyber security risks.”

Pete Goldin is Editor and Publisher of APMdigest

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An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

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Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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