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SUMMUS Achieves PinkVERIFY 3.1 Certification for 12 ITIL V3 Processes

SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.

Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.

“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”

The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:

·Incident Management

·Problem Management

·Change Management

·Request Fulfillment

·Asset Management

·Service Catalog

·Knowledge Management

·Release & Deployment Management

·Event Management

·Availability Management

·Service Portfolio Management

·Service Level Management

“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”

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SUMMUS Achieves PinkVERIFY 3.1 Certification for 12 ITIL V3 Processes

SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.

Summus IT Management Suite, powered by Summit Platform, becomes the industry’s first cloud-based IT management application certified to this high-level of ITIL V3 compliance.

“We are pleased to recognize that SUMMUS Software has achieved PinkVERIFY 3.1 status for Summit Platform,” said David Ratcliffe, President of Pink Elephant. "Our thorough and objective assessment showed that SUMMUS Software designed its tool from the ground-up, with ITIL in mind. The PinkVERIFY certification gives customers the confidence that Summit Platform will support their implementation of ITIL best practices.”

The PinkVERIFY 3.1 certification confirms the Summit Platform to be compliant with all the ITIL V3 requirements and best practices for the following processes:

·Incident Management

·Problem Management

·Change Management

·Request Fulfillment

·Asset Management

·Service Catalog

·Knowledge Management

·Release & Deployment Management

·Event Management

·Availability Management

·Service Portfolio Management

·Service Level Management

“SUMMUS is dedicated to maximizing customer value with the most cost-effective, comprehensive and intelligent IT management solution based on IT industry best practices,” said Wai Wong, President and CEO of SUMMUS Software. “Achieving PinkVERIFY certification for 12 ITIL processes with Summit Platform is a major milestone for SUMMUS, and demonstrates our focus and commitment on delivering the industry-standard quality and best practices required by customers.”

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An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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