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Observe Launches Frontend Observability

Observe announced the launch of Frontend Observability, designed to observe and optimize end-user experiences. 

Frontend Observability provides open-source agents and uses OpenTelemetry-based software development kits (SDKs) to collect data from users' browsers and mobile applications. Most importantly, it also correlates user journeys with both business metrics and back-end performance to understand incident impact and expedite resolution.

"To deliver great user experiences, DevOps teams need see the big picture of how people interact with their applications, and how this relates to backend systems," said Observe CEO Jeremy Burton. "Observe's new Frontend Observability is based on OpenTelemetry and open source agents so there is no vendor lock-in. Observability now starts with the moment a customer interacts with an application so DevOps teams can pull a thread through the entire stack in order to determine impact and root cause of any issues."

Frontend Observability includes Browser Real User Monitoring (RUM), which enables teams to quickly identify and diagnose performance issues across browsers, devices and locations. Using pre-built dashboards, RUM highlights anomalies in page load times, core web vitals, and JavaScript or HTTP errors, while also allowing teams to correlate frontend performance with backend services.

Additionally, with Mobile RUM, developers can gain visibility into mobile app performance and mobile user experiences. Teams can either instrument their mobile applications using OpenTelemetry (OTel) SDKs for Android and Swift to send mobile telemetry directly into the Observe platform to comingle signals, or they can utilize OTel-native SDKs from Observe's mobile partner, Embrace. Embrace's industry-leading mobile RUM solution sends aggregated signals and unified traces into Observe for context-rich, fine-grained insights into complex issues that impact mobile performance. Mobile RUM isolates issues such as sluggish app responsiveness, crashes, or high data consumption, helping teams fix issues quickly and maintain flawless mobile user experiences.

Complementing browser and mobile RUM, Observe's Synthetic Monitoring detects potential problems before they impact real users. Synthetic monitoring runs tests from cloud providers or third parties across geographical locations to continually assess the performance of web applications and API endpoints. All results are curated into pre-built dashboards and monitored with pre-built alerts.

Andrew Tunall, President and Chief Product Officer at Embrace, said: "Today's teams are building observability architectures based on OpenTelemetry, and part of that is a rich ecosystem where companies like Observe and Embrace can complement each other. Embrace makes it easier for teams to access enriched mobile data to modernize their observability practices and build better apps. With our shared dedication to OpenTelemetry and improving user experiences, we think this is a great next phase for customers."

Browser RUM and Synthetic Monitoring are available now. Mobile RUM is available in private preview. Observe customers can begin using Frontend Observability at no additional licensing cost.

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Observe Launches Frontend Observability

Observe announced the launch of Frontend Observability, designed to observe and optimize end-user experiences. 

Frontend Observability provides open-source agents and uses OpenTelemetry-based software development kits (SDKs) to collect data from users' browsers and mobile applications. Most importantly, it also correlates user journeys with both business metrics and back-end performance to understand incident impact and expedite resolution.

"To deliver great user experiences, DevOps teams need see the big picture of how people interact with their applications, and how this relates to backend systems," said Observe CEO Jeremy Burton. "Observe's new Frontend Observability is based on OpenTelemetry and open source agents so there is no vendor lock-in. Observability now starts with the moment a customer interacts with an application so DevOps teams can pull a thread through the entire stack in order to determine impact and root cause of any issues."

Frontend Observability includes Browser Real User Monitoring (RUM), which enables teams to quickly identify and diagnose performance issues across browsers, devices and locations. Using pre-built dashboards, RUM highlights anomalies in page load times, core web vitals, and JavaScript or HTTP errors, while also allowing teams to correlate frontend performance with backend services.

Additionally, with Mobile RUM, developers can gain visibility into mobile app performance and mobile user experiences. Teams can either instrument their mobile applications using OpenTelemetry (OTel) SDKs for Android and Swift to send mobile telemetry directly into the Observe platform to comingle signals, or they can utilize OTel-native SDKs from Observe's mobile partner, Embrace. Embrace's industry-leading mobile RUM solution sends aggregated signals and unified traces into Observe for context-rich, fine-grained insights into complex issues that impact mobile performance. Mobile RUM isolates issues such as sluggish app responsiveness, crashes, or high data consumption, helping teams fix issues quickly and maintain flawless mobile user experiences.

Complementing browser and mobile RUM, Observe's Synthetic Monitoring detects potential problems before they impact real users. Synthetic monitoring runs tests from cloud providers or third parties across geographical locations to continually assess the performance of web applications and API endpoints. All results are curated into pre-built dashboards and monitored with pre-built alerts.

Andrew Tunall, President and Chief Product Officer at Embrace, said: "Today's teams are building observability architectures based on OpenTelemetry, and part of that is a rich ecosystem where companies like Observe and Embrace can complement each other. Embrace makes it easier for teams to access enriched mobile data to modernize their observability practices and build better apps. With our shared dedication to OpenTelemetry and improving user experiences, we think this is a great next phase for customers."

Browser RUM and Synthetic Monitoring are available now. Mobile RUM is available in private preview. Observe customers can begin using Frontend Observability at no additional licensing cost.

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Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

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