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Observe Launches Frontend Observability

Observe announced the launch of Frontend Observability, designed to observe and optimize end-user experiences. 

Frontend Observability provides open-source agents and uses OpenTelemetry-based software development kits (SDKs) to collect data from users' browsers and mobile applications. Most importantly, it also correlates user journeys with both business metrics and back-end performance to understand incident impact and expedite resolution.

"To deliver great user experiences, DevOps teams need see the big picture of how people interact with their applications, and how this relates to backend systems," said Observe CEO Jeremy Burton. "Observe's new Frontend Observability is based on OpenTelemetry and open source agents so there is no vendor lock-in. Observability now starts with the moment a customer interacts with an application so DevOps teams can pull a thread through the entire stack in order to determine impact and root cause of any issues."

Frontend Observability includes Browser Real User Monitoring (RUM), which enables teams to quickly identify and diagnose performance issues across browsers, devices and locations. Using pre-built dashboards, RUM highlights anomalies in page load times, core web vitals, and JavaScript or HTTP errors, while also allowing teams to correlate frontend performance with backend services.

Additionally, with Mobile RUM, developers can gain visibility into mobile app performance and mobile user experiences. Teams can either instrument their mobile applications using OpenTelemetry (OTel) SDKs for Android and Swift to send mobile telemetry directly into the Observe platform to comingle signals, or they can utilize OTel-native SDKs from Observe's mobile partner, Embrace. Embrace's industry-leading mobile RUM solution sends aggregated signals and unified traces into Observe for context-rich, fine-grained insights into complex issues that impact mobile performance. Mobile RUM isolates issues such as sluggish app responsiveness, crashes, or high data consumption, helping teams fix issues quickly and maintain flawless mobile user experiences.

Complementing browser and mobile RUM, Observe's Synthetic Monitoring detects potential problems before they impact real users. Synthetic monitoring runs tests from cloud providers or third parties across geographical locations to continually assess the performance of web applications and API endpoints. All results are curated into pre-built dashboards and monitored with pre-built alerts.

Andrew Tunall, President and Chief Product Officer at Embrace, said: "Today's teams are building observability architectures based on OpenTelemetry, and part of that is a rich ecosystem where companies like Observe and Embrace can complement each other. Embrace makes it easier for teams to access enriched mobile data to modernize their observability practices and build better apps. With our shared dedication to OpenTelemetry and improving user experiences, we think this is a great next phase for customers."

Browser RUM and Synthetic Monitoring are available now. Mobile RUM is available in private preview. Observe customers can begin using Frontend Observability at no additional licensing cost.

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Observe Launches Frontend Observability

Observe announced the launch of Frontend Observability, designed to observe and optimize end-user experiences. 

Frontend Observability provides open-source agents and uses OpenTelemetry-based software development kits (SDKs) to collect data from users' browsers and mobile applications. Most importantly, it also correlates user journeys with both business metrics and back-end performance to understand incident impact and expedite resolution.

"To deliver great user experiences, DevOps teams need see the big picture of how people interact with their applications, and how this relates to backend systems," said Observe CEO Jeremy Burton. "Observe's new Frontend Observability is based on OpenTelemetry and open source agents so there is no vendor lock-in. Observability now starts with the moment a customer interacts with an application so DevOps teams can pull a thread through the entire stack in order to determine impact and root cause of any issues."

Frontend Observability includes Browser Real User Monitoring (RUM), which enables teams to quickly identify and diagnose performance issues across browsers, devices and locations. Using pre-built dashboards, RUM highlights anomalies in page load times, core web vitals, and JavaScript or HTTP errors, while also allowing teams to correlate frontend performance with backend services.

Additionally, with Mobile RUM, developers can gain visibility into mobile app performance and mobile user experiences. Teams can either instrument their mobile applications using OpenTelemetry (OTel) SDKs for Android and Swift to send mobile telemetry directly into the Observe platform to comingle signals, or they can utilize OTel-native SDKs from Observe's mobile partner, Embrace. Embrace's industry-leading mobile RUM solution sends aggregated signals and unified traces into Observe for context-rich, fine-grained insights into complex issues that impact mobile performance. Mobile RUM isolates issues such as sluggish app responsiveness, crashes, or high data consumption, helping teams fix issues quickly and maintain flawless mobile user experiences.

Complementing browser and mobile RUM, Observe's Synthetic Monitoring detects potential problems before they impact real users. Synthetic monitoring runs tests from cloud providers or third parties across geographical locations to continually assess the performance of web applications and API endpoints. All results are curated into pre-built dashboards and monitored with pre-built alerts.

Andrew Tunall, President and Chief Product Officer at Embrace, said: "Today's teams are building observability architectures based on OpenTelemetry, and part of that is a rich ecosystem where companies like Observe and Embrace can complement each other. Embrace makes it easier for teams to access enriched mobile data to modernize their observability practices and build better apps. With our shared dedication to OpenTelemetry and improving user experiences, we think this is a great next phase for customers."

Browser RUM and Synthetic Monitoring are available now. Mobile RUM is available in private preview. Observe customers can begin using Frontend Observability at no additional licensing cost.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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