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OpsRamp Enters New UK Channel Partnerships

OpsRamp announced the addition of three new IT partners in the UK, expanding the company’s presence in a market (Europe) that has been underserved by AIOps vendors.

OpsRamp’s new UK-based partners:

- Kedron UK, which works with some of the UK’s largest enterprises, government and service provider organisations as a trusted advisor in security, IT operations and service management.

- Tactile Technology, which sells virtualized infrastructure technology to customers across higher education, tech, research, manufacturing and financial services and delivers managed services to SMBs.

- Maple Networks, a next generation IT services provider delivering data, security and cloud solutions that drive real value for customers in sectors including local government, healthcare, legal and financial services.

These IT advisory and implementation firms will resell and/or use OpsRamp to manage client environments, meeting the growing need to efficiently monitor, manage and optimize complex hybrid IT infrastructure and support digital business initiatives. OpsRamp’s modern IT operations management (ITOM) is powered by artificial intelligence, advancing the demand for intelligent automation.

“We’re excited about our strategic partnership with OpsRamp, as the solution is the missing piece in our portfolio and allows us to respond to the challenges we are seeing in the market, which include too much data, too few people and complex hybrid infrastructures. The team at OpsRamp have been exceptional in enabling our team and we are already working on a number of successful projects,” says Roland Stigwood, Managing Director at Kedron.

“We believe OpsRamp will help customers understand the status and health of their infrastructure, map infrastructure to business services, automate as much as possible and be notified of issues when they arise,” says Lee Cassidy, CEO of Tactile Technologies. “We like to say the future of IT operations is to predict, prevent and prevail.”

“There is significant, pent-up demand among our clients and European enterprises in general for solutions that provide real-time AI-based management and monitoring of cloud and on-premises infrastructure,” says Dave Foster, Director at Maple Networks. “OpsRamp has gone further than any other AIOps vendor in terms of developing its capabilities. We are excited to be working with them to support our clients in extracting additional value from their existing systems and digital assets.”

“For OpsRamp this is all about aggressively moving where our competitors are not in order to support the AIOps needs of European enterprises,” says George Bonser, VP of Sales, EMEA at OpsRamp. “With Kedron, Tactile and Maple Networks we have found partners that thoroughly appreciate the IT challenges of local businesses and have formed relationships with many of the region’s IT leaders. We have hit the ground running with all three companies and anticipate significant traction in a short amount of time.”

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OpsRamp Enters New UK Channel Partnerships

OpsRamp announced the addition of three new IT partners in the UK, expanding the company’s presence in a market (Europe) that has been underserved by AIOps vendors.

OpsRamp’s new UK-based partners:

- Kedron UK, which works with some of the UK’s largest enterprises, government and service provider organisations as a trusted advisor in security, IT operations and service management.

- Tactile Technology, which sells virtualized infrastructure technology to customers across higher education, tech, research, manufacturing and financial services and delivers managed services to SMBs.

- Maple Networks, a next generation IT services provider delivering data, security and cloud solutions that drive real value for customers in sectors including local government, healthcare, legal and financial services.

These IT advisory and implementation firms will resell and/or use OpsRamp to manage client environments, meeting the growing need to efficiently monitor, manage and optimize complex hybrid IT infrastructure and support digital business initiatives. OpsRamp’s modern IT operations management (ITOM) is powered by artificial intelligence, advancing the demand for intelligent automation.

“We’re excited about our strategic partnership with OpsRamp, as the solution is the missing piece in our portfolio and allows us to respond to the challenges we are seeing in the market, which include too much data, too few people and complex hybrid infrastructures. The team at OpsRamp have been exceptional in enabling our team and we are already working on a number of successful projects,” says Roland Stigwood, Managing Director at Kedron.

“We believe OpsRamp will help customers understand the status and health of their infrastructure, map infrastructure to business services, automate as much as possible and be notified of issues when they arise,” says Lee Cassidy, CEO of Tactile Technologies. “We like to say the future of IT operations is to predict, prevent and prevail.”

“There is significant, pent-up demand among our clients and European enterprises in general for solutions that provide real-time AI-based management and monitoring of cloud and on-premises infrastructure,” says Dave Foster, Director at Maple Networks. “OpsRamp has gone further than any other AIOps vendor in terms of developing its capabilities. We are excited to be working with them to support our clients in extracting additional value from their existing systems and digital assets.”

“For OpsRamp this is all about aggressively moving where our competitors are not in order to support the AIOps needs of European enterprises,” says George Bonser, VP of Sales, EMEA at OpsRamp. “With Kedron, Tactile and Maple Networks we have found partners that thoroughly appreciate the IT challenges of local businesses and have formed relationships with many of the region’s IT leaders. We have hit the ground running with all three companies and anticipate significant traction in a short amount of time.”

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I've spent a lot of time in the channel, and one thing I keep coming back to is this: a partner program is only as good as what it looks like in the field. Many programs look great on paper, but when a partner is in front of a customer navigating a complex hybrid environment or trying to make the case for AI-powered observability, the gap between what a vendor promises and what it actually delivers becomes very clear, very fast ...

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...