OpsRamp Fall 2019 Release Announced
October 10, 2019
Share this

OpsRamp announced enhancements to its OpsQ event management and intelligent correlation machine learning models, with the new OpsRamp Fall 2019 Release.

The new release also introduces new multi-cloud infrastructure monitoring capabilities for Amazon Web Services (AWS) and Google Cloud Platform (GCP), along with new synthetics capabilities to improve digital customer experiences.

Highlights of the OpsRamp Fall 2019 release include:

Service-Centric AIOps: OpsQ is OpsRamp’s intelligent event management, alert correlation, and remediation solution. New OpsQ capabilities help incident management teams deal with alert floods and ensure faster recovery with proactive, actionable, and predictive insights:

- OpsQ Inference Models: OpsQ’s machine learning-based inferencing discovers hidden connections across alert sequences and brings together related alerts for root-cause analysis. OpsRamp Fall 2019 release includes new ensemble learning capabilities that incorporate alert similarity to discover related alerts for faster troubleshooting and reduced downtime. Alert similarity-based pattern recognition is especially useful in increasing correlation accuracy when limited topology context is available about the environment.

- Fine-Grained Observed Mode Widgets: OpsQ Observed Mode delivers greater transparency into machine learning models for performance monitoring by letting IT teams analyze shadow inferences in action before rolling them into production. OpsRamp Fall 2019 introduces widget enhancements that showcase potential alert reduction results for inferences created in Observed Mode.

- Improved Context Ingestion: OpsQ can ingest resource context via alerts from other IT operations management tools. Site reliability engineering teams can include resource name, resource group, service group, location, and custom attributes while posting an alert to OpsRamp so that OpsQ can deliver contextual event correlation for alerts from third-party tools.

Cloud Monitoring: Today OpsRamp delivers 100+ integrations for Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). The OpsRamp Fall 2019 Release includes new integrations with AWS services and GCP events for enhanced multi-cloud monitoring support:

- AWS IoT: AWS IoT is a managed cloud platform that lets connected devices easily and securely interact with cloud applications and other resources. OpsRamp offers better visibility into AWS IoT resources by showcasing the availability, connection and publish times, and other critical metrics within the IoT platform.

- AWS Developer Tools: AWS Developer tools enable teams to create an efficient CI/CD process and use native integration with other Amazon Web services, such as EC2, Lambda, and EKS. OpsRamp now provides insights into the provisioning and performance of popular developer tools like AWS CodeCommit, CodeBuild, CodeDeploy, and CodePipeline.

- Real-Time Discovery for GCP Platform Resources: OpsRamp can now capture and track events from GCP platform services that help in dynamic and real-time discovery of GCP platform resources. Cloud teams gain instant insights into create, read, update, and delete (CRUD) operations, quota breaches, and other service events that occur within the GCP platform.

Synthetic Monitoring: OpsRamp’s Synthetic Monitoring helps measure the user experience of websites and apps through simulated transactions. Synthetics now lets customers pinpoint website outages to specific network routes.

Custom Integration Framework: OpsRamp now makes it easy to build custom integrations using webhook authentication. Users can now build these integrations to ingest alerts from any webhook-capable tool into the OpsRamp platform.

“Our customers have told us that they’d like to have more visibility and control into how machine learning models for alert inferencing act and work, ” said Mahesh Ramachandran, VP of Product Management for OpsRamp. “The Fall 2019 Release provides digital operations teams with clear explainability into OpsQ’s machine learning, along with integrations for popular cloud platforms.”

Share this

The Latest

October 29, 2020

Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. But how will IT prioritize its activities towards this new paradigm shift? ...

October 28, 2020

The "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs — including App Servers, Frameworks, Cloud, even Containers. And the reason is that they're methodologies for collecting performance data simply won't operate with the same characteristics as it would in persistent code ...

October 27, 2020

I asked myself this important question: Can APM tools Manage Serverless Workloads? And the answer is "No, not really." It is true that every monitoring solution in the world claims support for monitoring serverless platforms (at least one of them). What I mean by my answer is that the "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs ...

October 26, 2020

In Episode 11, Andrew Tunall, GM, New Relic Serverless & Emerging Cloud Services, joins the AI+ITOPS Podcast to discuss the challenges and advantages of distributed tracing ...

October 22, 2020

IT teams critically require better visibility into the network driven by a number of factors, including tremendous disruption from the COVID-19 pandemic, relentless technological advances, remote working reaching an all-time high and the expanding security threatscape, according to State of the Network 2020, a study conducted by VIAVI Solutions ...

October 21, 2020

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

October 20, 2020

Although cost control/expense management remains top of mind, organizations are realizing the necessity of technology solutions to enable them to steer the business during these turbulent times, according to IDG's CIO Pandemic Business Impact Study ...

October 19, 2020

The COVID-19 pandemic has compressed six years of modernization projects into 6 months. According to a recent report, IT leaders have accelerated projects aimed at increasing productivity and business agility, improving application performance and end-user experience, and driving additional revenue through existing channels ...

October 15, 2020

There is no doubt that automation has become the key aspect of modern IT management. The end-user computing market is no exception. With a large and complex technology stack and a huge number of applications, EUC specialists need to handle an ever-increasing number of changes at an ever-increasing rate. Many IT organizations are starting to realize that they can no longer control the flow of changes. It is time to think about how to facilitate change ...

October 14, 2020

Starting this September, the lifespan of an SSL/TLS certificate has been limited to 398 days, a reduction from the previous maximum certificate lifetime of 825 days. With this change, everyone needs to more carefully monitor SSL certificate expiration and server characteristics ...