OpsRamp Launches OpsQ
November 08, 2018
Share this

OpsRamp announced the launch of OpsRamp OpsQ, an intelligent event management, alert correlation, and remediation solution for the hybrid enterprise.

IT operations teams can optimize and automate routine tasks with context and insight at scale by understanding the business impact of an IT issue and ensure rapid service restoration. OpsRamp OpsQ introduces machine learning inference models that learn how frequently specific alert sequences occur and recognize events correlated to the same cause.

With OpsQ, IT operations teams can analyze IT event streams in real-time, extract meaningful insights from events for continuous improvement, drive faster deployments and better collaboration, and reduce downtime with proactive detection. OpsQ displays the critical root-cause alerts from native instrumentation and third-party event streams, suppresses non-emergency alerts, escalates critical events, and integrates with ITSM tools for faster remediation.

OpsRamp OpsQ includes several features to drive greater efficiency within modern IT operational environments, including:

- Inference Models. Enjoy a richer, deeper and more contextual view of your IT incidents using statistical evidence and reasoning with three inference models today:
o Topology-based correlation helps you visualize the upstream and downstream resources that comprise an IT service.
o Clustering-based correlation lets you create rules to correlate events based on their attributes.
o Co-occurrence-based correlation automatically recognizes alerts that are related by the same cause.

- Intelligent Alerting. Proactively identify service disruptions with forecasting and change detection alerts. Detect potential triggers and then speed incident detection by dramatically reducing the volume of alerts, so that IT teams can quickly focus on restoring the IT services that matter the most to the business.

- Alert Correlation. Surface accurate insights for problem isolation by ingesting, understanding and organizing alerts across dynamic and distributed IT environments.

- Alert Escalation. Drive faster mean-time-to-acknowledgement with smart and tailored notifications based on first-responder communication preferences (email, text, voice and chat) for faster reaction times.

- Auto-Incident Routing. Automatically send incidents to an appropriate team for rapid incident response using on-call schedules for your global NOC teams.

- Auto Remediation. Speed execution for incident remediation with automation policies that reduce administrative effort.

“Our service-centric AIOps platform represents a fundamental transformation in how IT operations teams maintain business services and deliver exceptional customer experiences,” said Bhanu Singh,VP of Product Development and Operations for OpsRamp. “OpsQ helps enterprises and managed service providers handle previously unmanageable alert volumes, while OpsRamp’s service and topology maps let you visualize overall business-service health. Together, they’re a modern solution for IT monitoring and management in the hybrid, multi-cloud world.”

Share this

The Latest

May 25, 2022

Site reliability engineering (SRE) is fast becoming an essential aspect of modern IT operations, particularly in highly scaled, big data environments. As businesses and industries shift to the digital and embrace new IT infrastructures and technologies to remain operational and competitive, the need for a new approach for IT teams to find and manage the balance between launching new systems and features and ensuring these are intuitive, reliable, and friendly for end users has intensified as well ...

May 24, 2022

The most sophisticated observability practitioners (leaders) are able to cut downtime costs by 90%, from an estimated $23.8 million annually to just $2.5 million, compared to observability beginners, according to the State of Observability 2022 from Splunk in collaboration with the Enterprise Strategy Group. What's more, leaders in observability are more innovative and more successful at achieving digital transformation outcomes and other initiatives ...

May 23, 2022

Programmatically tracked service level indicators (SLIs) are foundational to every site reliability engineering practice. When engineering teams have programmatic SLIs in place, they lessen the need to manually track performance and incident data. They're also able to reduce manual toil because our DevOps teams define the capabilities and metrics that define their SLI data, which they collect automatically — hence "programmatic" ...

May 19, 2022

Recently, a regional healthcare organization wanted to retire its legacy monitoring tools and adopt AIOps. The organization asked Windward Consulting to implement an AIOps strategy that would help streamline its outdated and unwieldy IT system management. Our team's AIOps implementation process helped this client and can help others in the industry too. Here's what my team did ...

May 18, 2022

You've likely heard it before: every business is a digital business. However, some businesses and sectors digitize more quickly than others. Healthcare has traditionally been on the slower side of digital transformation and technology adoption, but that's changing. As healthcare organizations roll out innovations at increasing velocity, they must build a long-term strategy for how they will maintain the uptime of their critical apps and services. And there's only one tool that can ensure this continuous availability in our modern IT ecosystems. AIOps can help IT Operations teams ensure the uptime of critical apps and services ...

May 17, 2022

Between 2012 to 2015 all of the hyperscalers attempted to use the legacy APM solutions to improve their own visibility. To no avail. The problem was that none of the previous generations of APM solutions could match the scaling demand, nor could they provide interoperability due to their proprietary and exclusive agentry ...

May 16, 2022

The DevOps journey begins by understanding a team's DevOps flow and identifying precisely what tasks deliver the best return on engineers' time when automated. The rest of this blog will help DevOps team managers by outlining what jobs can — and should be automated ...

May 12, 2022

A survey from Snow Software polled more than 500 IT leaders to determine the current state of cloud infrastructure. Nearly half of the IT leaders who responded agreed that cloud was critical to operations during the pandemic with the majority deploying a hybrid cloud strategy consisting of both public and private clouds. Unsurprisingly, over the last 12 months, the majority of respondents had increased overall cloud spend — a substantial increase over the 2020 findings ...

May 11, 2022

As we all know, the drastic changes in the world have caused the workforce to take a hybrid approach over the last two years. A lot of that time, being fully remote. With the back and forth between home and office, employees need ways to stay productive and access useful information necessary to complete their daily work. The ability to obtain a holistic view of data relevant to the user and get answers to topics, no matter the worker's location, is crucial for a successful and efficient hybrid working environment ...

May 10, 2022

For the past decade, Application Performance Management has been a capability provided by a very small and exclusive set of vendors. These vendors provided a bolt-on solution that provided monitoring capabilities without requiring developers to take ownership of instrumentation and monitoring. You may think of this as a benefit, but in reality, it was not ...