OpsRamp Launches OpsQ
November 08, 2018
Share this

OpsRamp announced the launch of OpsRamp OpsQ, an intelligent event management, alert correlation, and remediation solution for the hybrid enterprise.

IT operations teams can optimize and automate routine tasks with context and insight at scale by understanding the business impact of an IT issue and ensure rapid service restoration. OpsRamp OpsQ introduces machine learning inference models that learn how frequently specific alert sequences occur and recognize events correlated to the same cause.

With OpsQ, IT operations teams can analyze IT event streams in real-time, extract meaningful insights from events for continuous improvement, drive faster deployments and better collaboration, and reduce downtime with proactive detection. OpsQ displays the critical root-cause alerts from native instrumentation and third-party event streams, suppresses non-emergency alerts, escalates critical events, and integrates with ITSM tools for faster remediation.

OpsRamp OpsQ includes several features to drive greater efficiency within modern IT operational environments, including:

- Inference Models. Enjoy a richer, deeper and more contextual view of your IT incidents using statistical evidence and reasoning with three inference models today:
o Topology-based correlation helps you visualize the upstream and downstream resources that comprise an IT service.
o Clustering-based correlation lets you create rules to correlate events based on their attributes.
o Co-occurrence-based correlation automatically recognizes alerts that are related by the same cause.

- Intelligent Alerting. Proactively identify service disruptions with forecasting and change detection alerts. Detect potential triggers and then speed incident detection by dramatically reducing the volume of alerts, so that IT teams can quickly focus on restoring the IT services that matter the most to the business.

- Alert Correlation. Surface accurate insights for problem isolation by ingesting, understanding and organizing alerts across dynamic and distributed IT environments.

- Alert Escalation. Drive faster mean-time-to-acknowledgement with smart and tailored notifications based on first-responder communication preferences (email, text, voice and chat) for faster reaction times.

- Auto-Incident Routing. Automatically send incidents to an appropriate team for rapid incident response using on-call schedules for your global NOC teams.

- Auto Remediation. Speed execution for incident remediation with automation policies that reduce administrative effort.

“Our service-centric AIOps platform represents a fundamental transformation in how IT operations teams maintain business services and deliver exceptional customer experiences,” said Bhanu Singh,VP of Product Development and Operations for OpsRamp. “OpsQ helps enterprises and managed service providers handle previously unmanageable alert volumes, while OpsRamp’s service and topology maps let you visualize overall business-service health. Together, they’re a modern solution for IT monitoring and management in the hybrid, multi-cloud world.”

Share this

The Latest

January 14, 2021

Modernization projects using an incremental and continuous improvement model achieve superior results when compared to other project-based approaches including the ripping and replacing of core business applications, according to the CHAOS2020 Report from Micro Focus and Standish Group ...

January 13, 2021

Enterprise IT infrastructure never ceases to evolve, as companies continually re-examine and reimagine the network to incorporate new technology advancements and meet changing business requirements. But network change initiatives can be costly and time-consuming without a proactive approach to ensuring the right data is available to drive your initiatives ...

January 12, 2021

Data can be hard — knowing where to get it, where to store it, and most importantly, how to use it, are all questions enterprises need to answer. For most companies, this is an ongoing process in which multiple factors and challenges have arisen. In the Actian Datacast 2020: Hybrid Data Trends Snapshot, we shed light on the challenges of cloud migration and how organizations are leveraging data ...

January 11, 2021

With the COVID-19 pandemic causing economic disruptions all over the world, business organizations are further pressed to accelerate their migration to the cloud. As recovery begins and enterprises resume operations, experts expect to see increased spending on cloud services ...

January 07, 2021

Following up the list of Application Performance Management Predictions, APMdigest also asked IT industry experts for their 2021 network performance predictions. The results span 5G, NPM, SD-WAN and more ...

January 06, 2021

Gartner highlighted the six trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

January 05, 2021

As the global pandemic continues, it has become increasingly clear that companies across every industry are planning the "next normal" of their workplace with a much longer-term view. They have moved from serially extending temporary work-from-home (WFH) arrangements to establishing permanent policies focused on empowering people to WFE — work-from-everywhere ...

January 04, 2021

The New Year means it is time for DEVOPSdigest's annual list of DevOps predictions. Industry experts offer thoughtful, insightful, and often controversial predictions on how DevOps and related technologies will evolve and impact business in 2021 ...

December 17, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 6, the final installment in the series, covers ITSM ...

December 16, 2020

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 5 covers the ITOps team ...