OpsRamp Launches OpsQ
November 08, 2018
Share this

OpsRamp announced the launch of OpsRamp OpsQ, an intelligent event management, alert correlation, and remediation solution for the hybrid enterprise.

IT operations teams can optimize and automate routine tasks with context and insight at scale by understanding the business impact of an IT issue and ensure rapid service restoration. OpsRamp OpsQ introduces machine learning inference models that learn how frequently specific alert sequences occur and recognize events correlated to the same cause.

With OpsQ, IT operations teams can analyze IT event streams in real-time, extract meaningful insights from events for continuous improvement, drive faster deployments and better collaboration, and reduce downtime with proactive detection. OpsQ displays the critical root-cause alerts from native instrumentation and third-party event streams, suppresses non-emergency alerts, escalates critical events, and integrates with ITSM tools for faster remediation.

OpsRamp OpsQ includes several features to drive greater efficiency within modern IT operational environments, including:

- Inference Models. Enjoy a richer, deeper and more contextual view of your IT incidents using statistical evidence and reasoning with three inference models today:
o Topology-based correlation helps you visualize the upstream and downstream resources that comprise an IT service.
o Clustering-based correlation lets you create rules to correlate events based on their attributes.
o Co-occurrence-based correlation automatically recognizes alerts that are related by the same cause.

- Intelligent Alerting. Proactively identify service disruptions with forecasting and change detection alerts. Detect potential triggers and then speed incident detection by dramatically reducing the volume of alerts, so that IT teams can quickly focus on restoring the IT services that matter the most to the business.

- Alert Correlation. Surface accurate insights for problem isolation by ingesting, understanding and organizing alerts across dynamic and distributed IT environments.

- Alert Escalation. Drive faster mean-time-to-acknowledgement with smart and tailored notifications based on first-responder communication preferences (email, text, voice and chat) for faster reaction times.

- Auto-Incident Routing. Automatically send incidents to an appropriate team for rapid incident response using on-call schedules for your global NOC teams.

- Auto Remediation. Speed execution for incident remediation with automation policies that reduce administrative effort.

“Our service-centric AIOps platform represents a fundamental transformation in how IT operations teams maintain business services and deliver exceptional customer experiences,” said Bhanu Singh,VP of Product Development and Operations for OpsRamp. “OpsQ helps enterprises and managed service providers handle previously unmanageable alert volumes, while OpsRamp’s service and topology maps let you visualize overall business-service health. Together, they’re a modern solution for IT monitoring and management in the hybrid, multi-cloud world.”

Share this

The Latest

October 29, 2020

Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. But how will IT prioritize its activities towards this new paradigm shift? ...

October 28, 2020

The "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs — including App Servers, Frameworks, Cloud, even Containers. And the reason is that they're methodologies for collecting performance data simply won't operate with the same characteristics as it would in persistent code ...

October 27, 2020

I asked myself this important question: Can APM tools Manage Serverless Workloads? And the answer is "No, not really." It is true that every monitoring solution in the world claims support for monitoring serverless platforms (at least one of them). What I mean by my answer is that the "APM" solutions we've come to love over the last 2 decades can't handle Serverless Functions or deliver the same performance and operational details that they deliver for other architectural constructs ...

October 26, 2020

In Episode 11, Andrew Tunall, GM, New Relic Serverless & Emerging Cloud Services, joins the AI+ITOPS Podcast to discuss the challenges and advantages of distributed tracing ...

October 22, 2020

IT teams critically require better visibility into the network driven by a number of factors, including tremendous disruption from the COVID-19 pandemic, relentless technological advances, remote working reaching an all-time high and the expanding security threatscape, according to State of the Network 2020, a study conducted by VIAVI Solutions ...

October 21, 2020

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

October 20, 2020

Although cost control/expense management remains top of mind, organizations are realizing the necessity of technology solutions to enable them to steer the business during these turbulent times, according to IDG's CIO Pandemic Business Impact Study ...

October 19, 2020

The COVID-19 pandemic has compressed six years of modernization projects into 6 months. According to a recent report, IT leaders have accelerated projects aimed at increasing productivity and business agility, improving application performance and end-user experience, and driving additional revenue through existing channels ...

October 15, 2020

There is no doubt that automation has become the key aspect of modern IT management. The end-user computing market is no exception. With a large and complex technology stack and a huge number of applications, EUC specialists need to handle an ever-increasing number of changes at an ever-increasing rate. Many IT organizations are starting to realize that they can no longer control the flow of changes. It is time to think about how to facilitate change ...

October 14, 2020

Starting this September, the lifespan of an SSL/TLS certificate has been limited to 398 days, a reduction from the previous maximum certificate lifetime of 825 days. With this change, everyone needs to more carefully monitor SSL certificate expiration and server characteristics ...