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Optanix Partners with IP Trade on Intelligent Service Management

Optanix and IP Trade, a Cisco Developer Network partner offering collaboration applications for mission-critical communications, announced the availability of a secure, intelligent service management solution that proactively addresses system monitoring and performance while reducing response times and minimizing downtime.

The solution was created with critical sectors in mind, including energy, financial services, manufacturing, public safety, and transportation.

The Optanix solution automates root cause analysis, identifying and resolving problems before they impact end-users. The partnership between Optanix and IP Trade provides global organizations with innovative service management solutions to help them optimize availability and performance of vital communications systems while creating strong competitive differentiation.

“When Optanix began discussing the partnership opportunity with IP Trade, there were key attributes we knew we had to consider. First, it was a priority to partner with a company that had the same goal of delivering a superior solution to their customers,” said Robert Freeborn, VP of Managed Solutions at Optanix. “Second, we were interested in working with companies that deliver mission critical solutions to the market. Now, with our partnership, financial trading firms and operations control centers that depend on IP Trade for communications have an advanced monitoring and service management solution to optimize availability and performance.”

“The cost of downtime for our customers has the potential to be catastrophic so we are always looking for ways to decrease risk,” said Chris Corridon, Managing Director of IP Trade. “By pairing Optanix’s intelligent service management capabilities with our platform, customers not only reduce risk of downtime, but also streamline the support process and increase system performance.”

The solution will be offered directly through Optanix and IP Trade, as well as their business partners. Unique benefits of the service management solution include:

- Automated, Proactive Management: An automated approach to service availability management delivering proactive insights that enables companies to quickly resolve potential service issues before they have a significant impact on business.

- Highly Secure: Designed to conform to customer data security policies, all data is analyzed and processed within the customer's network where it remains protected and the risk of data breach is minimized.

- Intelligent Support: Incidents are automatically routed to the most qualified technical support engineers to optimize mean time to respond and resolve

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Optanix Partners with IP Trade on Intelligent Service Management

Optanix and IP Trade, a Cisco Developer Network partner offering collaboration applications for mission-critical communications, announced the availability of a secure, intelligent service management solution that proactively addresses system monitoring and performance while reducing response times and minimizing downtime.

The solution was created with critical sectors in mind, including energy, financial services, manufacturing, public safety, and transportation.

The Optanix solution automates root cause analysis, identifying and resolving problems before they impact end-users. The partnership between Optanix and IP Trade provides global organizations with innovative service management solutions to help them optimize availability and performance of vital communications systems while creating strong competitive differentiation.

“When Optanix began discussing the partnership opportunity with IP Trade, there were key attributes we knew we had to consider. First, it was a priority to partner with a company that had the same goal of delivering a superior solution to their customers,” said Robert Freeborn, VP of Managed Solutions at Optanix. “Second, we were interested in working with companies that deliver mission critical solutions to the market. Now, with our partnership, financial trading firms and operations control centers that depend on IP Trade for communications have an advanced monitoring and service management solution to optimize availability and performance.”

“The cost of downtime for our customers has the potential to be catastrophic so we are always looking for ways to decrease risk,” said Chris Corridon, Managing Director of IP Trade. “By pairing Optanix’s intelligent service management capabilities with our platform, customers not only reduce risk of downtime, but also streamline the support process and increase system performance.”

The solution will be offered directly through Optanix and IP Trade, as well as their business partners. Unique benefits of the service management solution include:

- Automated, Proactive Management: An automated approach to service availability management delivering proactive insights that enables companies to quickly resolve potential service issues before they have a significant impact on business.

- Highly Secure: Designed to conform to customer data security policies, all data is analyzed and processed within the customer's network where it remains protected and the risk of data breach is minimized.

- Intelligent Support: Incidents are automatically routed to the most qualified technical support engineers to optimize mean time to respond and resolve

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As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

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