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People Talk, but Should AI Agents?

Trevor Dearing
Illumio

Artificial intelligence is moving from hype to action, but not all AI is created equal. The current wave of interest primarily focuses on large language models (LLMs) and generative AI tools that create content, summarize data, and automate human workflows. Useful as they are, these systems still depend on people to guide and apply them.

Instead of waiting for prompts, agentic AI can decide on a course of action, connect with other systems, and carry out tasks on its own. That level of independence is already drawing interest from attackers, who are testing ways to use automation and adaptation to gain an edge in cyberattacks.

What Makes AI Agents Different

To understand why agentic AI matters, it is helpful to examine how it differs from other forms of AI.

LLMs are the best-known example. Tools like ChatGPT are massive, general-purpose systems hosted in the cloud. They excel at generating text, answering questions, and summarizing information, but they still rely on humans to prompt them.

Small language models (SLMs) take a different path. They are slimmer, built for specific purposes, and are usually integrated right into the software people already use. A SLM might run a help desk chatbot, analyze network data, or handle routine office processes. They bring AI into daily operations, but only within the boundaries of the application that contains them.

AI agents move beyond these limits by operating independently. They can link actions together, interact with different systems, and follow a task through to completion without constant oversight. For consumers, that might look like booking a dinner reservation or operating a car's controls. In a security setting, it could mean probing for weaknesses, shifting tactics on the fly, or carrying out containment steps.

It is tempting to think of these agents as virtual employees to whom you can assign logins, permissions, and responsibilities. But unlike people, AI agents lack ethics, situational awareness, and accountability. They will follow their programming without pausing to consider context, consequences, or corporate values. Treating them like human team members is not only misleading but also potentially dangerous.

The Risks of "Talking Agents"

One appeal of agentic AI lies in their ability to "talk" to each other and complete tasks without human input. That sounds efficient, but it is also risky. If an agent can connect to external systems, it could inadvertently share sensitive data or execute actions outside its intended scope. Agents should only be allowed to communicate with authorized peers or applications. Segmentation and containment are essential guardrails.

"Poisoning" is another risk that organizations must mitigate. Smaller models that support agents are relatively easy to corrupt. Think of it like adding food coloring to a glass of water, rather than a lake. The impact is immediate and obvious. If attackers insert bad data or manipulate training inputs, they can influence how an agent behaves in unpredictable ways.

Scale adds another layer of complexity. Enterprises could soon be running thousands of agents. Unlike employees, these agents do not tire, but they also lack judgment. Securing and monitoring such a large, fast-moving population will be far harder than managing a workforce of humans.

Finally, there are moral blind spots. Again, autonomous systems may make split-second decisions without any ethical framework to guide them. In business and security contexts, the absence of ethics and accountability can have serious consequences.

Why Security Must Be Different for AI Agents

The unique risks posed by these autonomous systems demand a shift in strategy, one that treats agents as untrusted technologies from the outset and prioritizes segmentation as a foundational safeguard. Segmentation belongs in the same category as patching and multifactor authentication as a core part of basic cyber hygiene that every enterprise should apply.

By confining agents to interact only with approved peers and applications, organizations can block unauthorized access and mitigate the fallout if an agent is compromised or makes a mistake.

Other controls are just as critical. For example, authentication ensures only trusted entities can interact with an agent. Encryption protects the data it handles while continuous monitoring detects unusual activity. Additionally, containment keeps any mistakes or malicious actions from spreading across the environment.

These measures reinforce one another and align with Zero Trust principles. Applying Zero Trust systematically means treating every agent as untrusted until you verify it. Without that discipline, organizations hand too much autonomy to systems that lack human judgment.

Practical Implications

As adoption of agentic AI increases, these systems may eventually control critical infrastructure. An agent might balance an energy grid, regulate water flows, or direct transportation systems and drones. In such environments, a single mistake or compromise could have consequences far beyond the business itself. The stakes will only grow as agentic AI moves into more high-value and high-risk industries.

Another pressing issue is literacy. Most organizations today have only a surface-level understanding of agentic AI. Security professionals urgently need education on the risks and safeguards before adoption accelerates. Without that awareness, companies may deploy agents faster than they can secure them.

Finally, there are lessons to learn from the past. During the early stages of digital transformation, many organizations often added security as an afterthought, resulting in considerable costs. With AI, it’s possible to make the same mistake. That’s why it’s essential to embed security from the beginning, built into every step of the design and deployment process.

Agentic AI is still in its earliest stage. Version 1.0 systems are immature, unpredictable, and prone to vulnerabilities. Organizations cannot afford to assume these agents behave like people or trust them with human-like responsibilities.

Now is the time to build guardrails. Segmentation, Zero Trust principles, and ongoing education are crucial for managing risks before they spiral out of control. By treating AI agents as untrusted technologies and embedding security from the start, enterprises can benefit from their speed and autonomy without exposing themselves to unnecessary danger.

Trevor Dearing is Director of Critical Infrastructure Solutions at Illumio

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People Talk, but Should AI Agents?

Trevor Dearing
Illumio

Artificial intelligence is moving from hype to action, but not all AI is created equal. The current wave of interest primarily focuses on large language models (LLMs) and generative AI tools that create content, summarize data, and automate human workflows. Useful as they are, these systems still depend on people to guide and apply them.

Instead of waiting for prompts, agentic AI can decide on a course of action, connect with other systems, and carry out tasks on its own. That level of independence is already drawing interest from attackers, who are testing ways to use automation and adaptation to gain an edge in cyberattacks.

What Makes AI Agents Different

To understand why agentic AI matters, it is helpful to examine how it differs from other forms of AI.

LLMs are the best-known example. Tools like ChatGPT are massive, general-purpose systems hosted in the cloud. They excel at generating text, answering questions, and summarizing information, but they still rely on humans to prompt them.

Small language models (SLMs) take a different path. They are slimmer, built for specific purposes, and are usually integrated right into the software people already use. A SLM might run a help desk chatbot, analyze network data, or handle routine office processes. They bring AI into daily operations, but only within the boundaries of the application that contains them.

AI agents move beyond these limits by operating independently. They can link actions together, interact with different systems, and follow a task through to completion without constant oversight. For consumers, that might look like booking a dinner reservation or operating a car's controls. In a security setting, it could mean probing for weaknesses, shifting tactics on the fly, or carrying out containment steps.

It is tempting to think of these agents as virtual employees to whom you can assign logins, permissions, and responsibilities. But unlike people, AI agents lack ethics, situational awareness, and accountability. They will follow their programming without pausing to consider context, consequences, or corporate values. Treating them like human team members is not only misleading but also potentially dangerous.

The Risks of "Talking Agents"

One appeal of agentic AI lies in their ability to "talk" to each other and complete tasks without human input. That sounds efficient, but it is also risky. If an agent can connect to external systems, it could inadvertently share sensitive data or execute actions outside its intended scope. Agents should only be allowed to communicate with authorized peers or applications. Segmentation and containment are essential guardrails.

"Poisoning" is another risk that organizations must mitigate. Smaller models that support agents are relatively easy to corrupt. Think of it like adding food coloring to a glass of water, rather than a lake. The impact is immediate and obvious. If attackers insert bad data or manipulate training inputs, they can influence how an agent behaves in unpredictable ways.

Scale adds another layer of complexity. Enterprises could soon be running thousands of agents. Unlike employees, these agents do not tire, but they also lack judgment. Securing and monitoring such a large, fast-moving population will be far harder than managing a workforce of humans.

Finally, there are moral blind spots. Again, autonomous systems may make split-second decisions without any ethical framework to guide them. In business and security contexts, the absence of ethics and accountability can have serious consequences.

Why Security Must Be Different for AI Agents

The unique risks posed by these autonomous systems demand a shift in strategy, one that treats agents as untrusted technologies from the outset and prioritizes segmentation as a foundational safeguard. Segmentation belongs in the same category as patching and multifactor authentication as a core part of basic cyber hygiene that every enterprise should apply.

By confining agents to interact only with approved peers and applications, organizations can block unauthorized access and mitigate the fallout if an agent is compromised or makes a mistake.

Other controls are just as critical. For example, authentication ensures only trusted entities can interact with an agent. Encryption protects the data it handles while continuous monitoring detects unusual activity. Additionally, containment keeps any mistakes or malicious actions from spreading across the environment.

These measures reinforce one another and align with Zero Trust principles. Applying Zero Trust systematically means treating every agent as untrusted until you verify it. Without that discipline, organizations hand too much autonomy to systems that lack human judgment.

Practical Implications

As adoption of agentic AI increases, these systems may eventually control critical infrastructure. An agent might balance an energy grid, regulate water flows, or direct transportation systems and drones. In such environments, a single mistake or compromise could have consequences far beyond the business itself. The stakes will only grow as agentic AI moves into more high-value and high-risk industries.

Another pressing issue is literacy. Most organizations today have only a surface-level understanding of agentic AI. Security professionals urgently need education on the risks and safeguards before adoption accelerates. Without that awareness, companies may deploy agents faster than they can secure them.

Finally, there are lessons to learn from the past. During the early stages of digital transformation, many organizations often added security as an afterthought, resulting in considerable costs. With AI, it’s possible to make the same mistake. That’s why it’s essential to embed security from the beginning, built into every step of the design and deployment process.

Agentic AI is still in its earliest stage. Version 1.0 systems are immature, unpredictable, and prone to vulnerabilities. Organizations cannot afford to assume these agents behave like people or trust them with human-like responsibilities.

Now is the time to build guardrails. Segmentation, Zero Trust principles, and ongoing education are crucial for managing risks before they spiral out of control. By treating AI agents as untrusted technologies and embedding security from the start, enterprises can benefit from their speed and autonomy without exposing themselves to unnecessary danger.

Trevor Dearing is Director of Critical Infrastructure Solutions at Illumio

Hot Topics

The Latest

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

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Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

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The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...