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People Talk, but Should AI Agents?

Trevor Dearing
Illumio

Artificial intelligence is moving from hype to action, but not all AI is created equal. The current wave of interest primarily focuses on large language models (LLMs) and generative AI tools that create content, summarize data, and automate human workflows. Useful as they are, these systems still depend on people to guide and apply them.

Instead of waiting for prompts, agentic AI can decide on a course of action, connect with other systems, and carry out tasks on its own. That level of independence is already drawing interest from attackers, who are testing ways to use automation and adaptation to gain an edge in cyberattacks.

What Makes AI Agents Different

To understand why agentic AI matters, it is helpful to examine how it differs from other forms of AI.

LLMs are the best-known example. Tools like ChatGPT are massive, general-purpose systems hosted in the cloud. They excel at generating text, answering questions, and summarizing information, but they still rely on humans to prompt them.

Small language models (SLMs) take a different path. They are slimmer, built for specific purposes, and are usually integrated right into the software people already use. A SLM might run a help desk chatbot, analyze network data, or handle routine office processes. They bring AI into daily operations, but only within the boundaries of the application that contains them.

AI agents move beyond these limits by operating independently. They can link actions together, interact with different systems, and follow a task through to completion without constant oversight. For consumers, that might look like booking a dinner reservation or operating a car's controls. In a security setting, it could mean probing for weaknesses, shifting tactics on the fly, or carrying out containment steps.

It is tempting to think of these agents as virtual employees to whom you can assign logins, permissions, and responsibilities. But unlike people, AI agents lack ethics, situational awareness, and accountability. They will follow their programming without pausing to consider context, consequences, or corporate values. Treating them like human team members is not only misleading but also potentially dangerous.

The Risks of "Talking Agents"

One appeal of agentic AI lies in their ability to "talk" to each other and complete tasks without human input. That sounds efficient, but it is also risky. If an agent can connect to external systems, it could inadvertently share sensitive data or execute actions outside its intended scope. Agents should only be allowed to communicate with authorized peers or applications. Segmentation and containment are essential guardrails.

"Poisoning" is another risk that organizations must mitigate. Smaller models that support agents are relatively easy to corrupt. Think of it like adding food coloring to a glass of water, rather than a lake. The impact is immediate and obvious. If attackers insert bad data or manipulate training inputs, they can influence how an agent behaves in unpredictable ways.

Scale adds another layer of complexity. Enterprises could soon be running thousands of agents. Unlike employees, these agents do not tire, but they also lack judgment. Securing and monitoring such a large, fast-moving population will be far harder than managing a workforce of humans.

Finally, there are moral blind spots. Again, autonomous systems may make split-second decisions without any ethical framework to guide them. In business and security contexts, the absence of ethics and accountability can have serious consequences.

Why Security Must Be Different for AI Agents

The unique risks posed by these autonomous systems demand a shift in strategy, one that treats agents as untrusted technologies from the outset and prioritizes segmentation as a foundational safeguard. Segmentation belongs in the same category as patching and multifactor authentication as a core part of basic cyber hygiene that every enterprise should apply.

By confining agents to interact only with approved peers and applications, organizations can block unauthorized access and mitigate the fallout if an agent is compromised or makes a mistake.

Other controls are just as critical. For example, authentication ensures only trusted entities can interact with an agent. Encryption protects the data it handles while continuous monitoring detects unusual activity. Additionally, containment keeps any mistakes or malicious actions from spreading across the environment.

These measures reinforce one another and align with Zero Trust principles. Applying Zero Trust systematically means treating every agent as untrusted until you verify it. Without that discipline, organizations hand too much autonomy to systems that lack human judgment.

Practical Implications

As adoption of agentic AI increases, these systems may eventually control critical infrastructure. An agent might balance an energy grid, regulate water flows, or direct transportation systems and drones. In such environments, a single mistake or compromise could have consequences far beyond the business itself. The stakes will only grow as agentic AI moves into more high-value and high-risk industries.

Another pressing issue is literacy. Most organizations today have only a surface-level understanding of agentic AI. Security professionals urgently need education on the risks and safeguards before adoption accelerates. Without that awareness, companies may deploy agents faster than they can secure them.

Finally, there are lessons to learn from the past. During the early stages of digital transformation, many organizations often added security as an afterthought, resulting in considerable costs. With AI, it’s possible to make the same mistake. That’s why it’s essential to embed security from the beginning, built into every step of the design and deployment process.

Agentic AI is still in its earliest stage. Version 1.0 systems are immature, unpredictable, and prone to vulnerabilities. Organizations cannot afford to assume these agents behave like people or trust them with human-like responsibilities.

Now is the time to build guardrails. Segmentation, Zero Trust principles, and ongoing education are crucial for managing risks before they spiral out of control. By treating AI agents as untrusted technologies and embedding security from the start, enterprises can benefit from their speed and autonomy without exposing themselves to unnecessary danger.

Trevor Dearing is Director of Critical Infrastructure Solutions at Illumio

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People Talk, but Should AI Agents?

Trevor Dearing
Illumio

Artificial intelligence is moving from hype to action, but not all AI is created equal. The current wave of interest primarily focuses on large language models (LLMs) and generative AI tools that create content, summarize data, and automate human workflows. Useful as they are, these systems still depend on people to guide and apply them.

Instead of waiting for prompts, agentic AI can decide on a course of action, connect with other systems, and carry out tasks on its own. That level of independence is already drawing interest from attackers, who are testing ways to use automation and adaptation to gain an edge in cyberattacks.

What Makes AI Agents Different

To understand why agentic AI matters, it is helpful to examine how it differs from other forms of AI.

LLMs are the best-known example. Tools like ChatGPT are massive, general-purpose systems hosted in the cloud. They excel at generating text, answering questions, and summarizing information, but they still rely on humans to prompt them.

Small language models (SLMs) take a different path. They are slimmer, built for specific purposes, and are usually integrated right into the software people already use. A SLM might run a help desk chatbot, analyze network data, or handle routine office processes. They bring AI into daily operations, but only within the boundaries of the application that contains them.

AI agents move beyond these limits by operating independently. They can link actions together, interact with different systems, and follow a task through to completion without constant oversight. For consumers, that might look like booking a dinner reservation or operating a car's controls. In a security setting, it could mean probing for weaknesses, shifting tactics on the fly, or carrying out containment steps.

It is tempting to think of these agents as virtual employees to whom you can assign logins, permissions, and responsibilities. But unlike people, AI agents lack ethics, situational awareness, and accountability. They will follow their programming without pausing to consider context, consequences, or corporate values. Treating them like human team members is not only misleading but also potentially dangerous.

The Risks of "Talking Agents"

One appeal of agentic AI lies in their ability to "talk" to each other and complete tasks without human input. That sounds efficient, but it is also risky. If an agent can connect to external systems, it could inadvertently share sensitive data or execute actions outside its intended scope. Agents should only be allowed to communicate with authorized peers or applications. Segmentation and containment are essential guardrails.

"Poisoning" is another risk that organizations must mitigate. Smaller models that support agents are relatively easy to corrupt. Think of it like adding food coloring to a glass of water, rather than a lake. The impact is immediate and obvious. If attackers insert bad data or manipulate training inputs, they can influence how an agent behaves in unpredictable ways.

Scale adds another layer of complexity. Enterprises could soon be running thousands of agents. Unlike employees, these agents do not tire, but they also lack judgment. Securing and monitoring such a large, fast-moving population will be far harder than managing a workforce of humans.

Finally, there are moral blind spots. Again, autonomous systems may make split-second decisions without any ethical framework to guide them. In business and security contexts, the absence of ethics and accountability can have serious consequences.

Why Security Must Be Different for AI Agents

The unique risks posed by these autonomous systems demand a shift in strategy, one that treats agents as untrusted technologies from the outset and prioritizes segmentation as a foundational safeguard. Segmentation belongs in the same category as patching and multifactor authentication as a core part of basic cyber hygiene that every enterprise should apply.

By confining agents to interact only with approved peers and applications, organizations can block unauthorized access and mitigate the fallout if an agent is compromised or makes a mistake.

Other controls are just as critical. For example, authentication ensures only trusted entities can interact with an agent. Encryption protects the data it handles while continuous monitoring detects unusual activity. Additionally, containment keeps any mistakes or malicious actions from spreading across the environment.

These measures reinforce one another and align with Zero Trust principles. Applying Zero Trust systematically means treating every agent as untrusted until you verify it. Without that discipline, organizations hand too much autonomy to systems that lack human judgment.

Practical Implications

As adoption of agentic AI increases, these systems may eventually control critical infrastructure. An agent might balance an energy grid, regulate water flows, or direct transportation systems and drones. In such environments, a single mistake or compromise could have consequences far beyond the business itself. The stakes will only grow as agentic AI moves into more high-value and high-risk industries.

Another pressing issue is literacy. Most organizations today have only a surface-level understanding of agentic AI. Security professionals urgently need education on the risks and safeguards before adoption accelerates. Without that awareness, companies may deploy agents faster than they can secure them.

Finally, there are lessons to learn from the past. During the early stages of digital transformation, many organizations often added security as an afterthought, resulting in considerable costs. With AI, it’s possible to make the same mistake. That’s why it’s essential to embed security from the beginning, built into every step of the design and deployment process.

Agentic AI is still in its earliest stage. Version 1.0 systems are immature, unpredictable, and prone to vulnerabilities. Organizations cannot afford to assume these agents behave like people or trust them with human-like responsibilities.

Now is the time to build guardrails. Segmentation, Zero Trust principles, and ongoing education are crucial for managing risks before they spiral out of control. By treating AI agents as untrusted technologies and embedding security from the start, enterprises can benefit from their speed and autonomy without exposing themselves to unnecessary danger.

Trevor Dearing is Director of Critical Infrastructure Solutions at Illumio

Hot Topics

The Latest

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...