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People Talk, but Should AI Agents?

Trevor Dearing
Illumio

Artificial intelligence is moving from hype to action, but not all AI is created equal. The current wave of interest primarily focuses on large language models (LLMs) and generative AI tools that create content, summarize data, and automate human workflows. Useful as they are, these systems still depend on people to guide and apply them.

Instead of waiting for prompts, agentic AI can decide on a course of action, connect with other systems, and carry out tasks on its own. That level of independence is already drawing interest from attackers, who are testing ways to use automation and adaptation to gain an edge in cyberattacks.

What Makes AI Agents Different

To understand why agentic AI matters, it is helpful to examine how it differs from other forms of AI.

LLMs are the best-known example. Tools like ChatGPT are massive, general-purpose systems hosted in the cloud. They excel at generating text, answering questions, and summarizing information, but they still rely on humans to prompt them.

Small language models (SLMs) take a different path. They are slimmer, built for specific purposes, and are usually integrated right into the software people already use. A SLM might run a help desk chatbot, analyze network data, or handle routine office processes. They bring AI into daily operations, but only within the boundaries of the application that contains them.

AI agents move beyond these limits by operating independently. They can link actions together, interact with different systems, and follow a task through to completion without constant oversight. For consumers, that might look like booking a dinner reservation or operating a car's controls. In a security setting, it could mean probing for weaknesses, shifting tactics on the fly, or carrying out containment steps.

It is tempting to think of these agents as virtual employees to whom you can assign logins, permissions, and responsibilities. But unlike people, AI agents lack ethics, situational awareness, and accountability. They will follow their programming without pausing to consider context, consequences, or corporate values. Treating them like human team members is not only misleading but also potentially dangerous.

The Risks of "Talking Agents"

One appeal of agentic AI lies in their ability to "talk" to each other and complete tasks without human input. That sounds efficient, but it is also risky. If an agent can connect to external systems, it could inadvertently share sensitive data or execute actions outside its intended scope. Agents should only be allowed to communicate with authorized peers or applications. Segmentation and containment are essential guardrails.

"Poisoning" is another risk that organizations must mitigate. Smaller models that support agents are relatively easy to corrupt. Think of it like adding food coloring to a glass of water, rather than a lake. The impact is immediate and obvious. If attackers insert bad data or manipulate training inputs, they can influence how an agent behaves in unpredictable ways.

Scale adds another layer of complexity. Enterprises could soon be running thousands of agents. Unlike employees, these agents do not tire, but they also lack judgment. Securing and monitoring such a large, fast-moving population will be far harder than managing a workforce of humans.

Finally, there are moral blind spots. Again, autonomous systems may make split-second decisions without any ethical framework to guide them. In business and security contexts, the absence of ethics and accountability can have serious consequences.

Why Security Must Be Different for AI Agents

The unique risks posed by these autonomous systems demand a shift in strategy, one that treats agents as untrusted technologies from the outset and prioritizes segmentation as a foundational safeguard. Segmentation belongs in the same category as patching and multifactor authentication as a core part of basic cyber hygiene that every enterprise should apply.

By confining agents to interact only with approved peers and applications, organizations can block unauthorized access and mitigate the fallout if an agent is compromised or makes a mistake.

Other controls are just as critical. For example, authentication ensures only trusted entities can interact with an agent. Encryption protects the data it handles while continuous monitoring detects unusual activity. Additionally, containment keeps any mistakes or malicious actions from spreading across the environment.

These measures reinforce one another and align with Zero Trust principles. Applying Zero Trust systematically means treating every agent as untrusted until you verify it. Without that discipline, organizations hand too much autonomy to systems that lack human judgment.

Practical Implications

As adoption of agentic AI increases, these systems may eventually control critical infrastructure. An agent might balance an energy grid, regulate water flows, or direct transportation systems and drones. In such environments, a single mistake or compromise could have consequences far beyond the business itself. The stakes will only grow as agentic AI moves into more high-value and high-risk industries.

Another pressing issue is literacy. Most organizations today have only a surface-level understanding of agentic AI. Security professionals urgently need education on the risks and safeguards before adoption accelerates. Without that awareness, companies may deploy agents faster than they can secure them.

Finally, there are lessons to learn from the past. During the early stages of digital transformation, many organizations often added security as an afterthought, resulting in considerable costs. With AI, it’s possible to make the same mistake. That’s why it’s essential to embed security from the beginning, built into every step of the design and deployment process.

Agentic AI is still in its earliest stage. Version 1.0 systems are immature, unpredictable, and prone to vulnerabilities. Organizations cannot afford to assume these agents behave like people or trust them with human-like responsibilities.

Now is the time to build guardrails. Segmentation, Zero Trust principles, and ongoing education are crucial for managing risks before they spiral out of control. By treating AI agents as untrusted technologies and embedding security from the start, enterprises can benefit from their speed and autonomy without exposing themselves to unnecessary danger.

Trevor Dearing is Director of Critical Infrastructure Solutions at Illumio

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People Talk, but Should AI Agents?

Trevor Dearing
Illumio

Artificial intelligence is moving from hype to action, but not all AI is created equal. The current wave of interest primarily focuses on large language models (LLMs) and generative AI tools that create content, summarize data, and automate human workflows. Useful as they are, these systems still depend on people to guide and apply them.

Instead of waiting for prompts, agentic AI can decide on a course of action, connect with other systems, and carry out tasks on its own. That level of independence is already drawing interest from attackers, who are testing ways to use automation and adaptation to gain an edge in cyberattacks.

What Makes AI Agents Different

To understand why agentic AI matters, it is helpful to examine how it differs from other forms of AI.

LLMs are the best-known example. Tools like ChatGPT are massive, general-purpose systems hosted in the cloud. They excel at generating text, answering questions, and summarizing information, but they still rely on humans to prompt them.

Small language models (SLMs) take a different path. They are slimmer, built for specific purposes, and are usually integrated right into the software people already use. A SLM might run a help desk chatbot, analyze network data, or handle routine office processes. They bring AI into daily operations, but only within the boundaries of the application that contains them.

AI agents move beyond these limits by operating independently. They can link actions together, interact with different systems, and follow a task through to completion without constant oversight. For consumers, that might look like booking a dinner reservation or operating a car's controls. In a security setting, it could mean probing for weaknesses, shifting tactics on the fly, or carrying out containment steps.

It is tempting to think of these agents as virtual employees to whom you can assign logins, permissions, and responsibilities. But unlike people, AI agents lack ethics, situational awareness, and accountability. They will follow their programming without pausing to consider context, consequences, or corporate values. Treating them like human team members is not only misleading but also potentially dangerous.

The Risks of "Talking Agents"

One appeal of agentic AI lies in their ability to "talk" to each other and complete tasks without human input. That sounds efficient, but it is also risky. If an agent can connect to external systems, it could inadvertently share sensitive data or execute actions outside its intended scope. Agents should only be allowed to communicate with authorized peers or applications. Segmentation and containment are essential guardrails.

"Poisoning" is another risk that organizations must mitigate. Smaller models that support agents are relatively easy to corrupt. Think of it like adding food coloring to a glass of water, rather than a lake. The impact is immediate and obvious. If attackers insert bad data or manipulate training inputs, they can influence how an agent behaves in unpredictable ways.

Scale adds another layer of complexity. Enterprises could soon be running thousands of agents. Unlike employees, these agents do not tire, but they also lack judgment. Securing and monitoring such a large, fast-moving population will be far harder than managing a workforce of humans.

Finally, there are moral blind spots. Again, autonomous systems may make split-second decisions without any ethical framework to guide them. In business and security contexts, the absence of ethics and accountability can have serious consequences.

Why Security Must Be Different for AI Agents

The unique risks posed by these autonomous systems demand a shift in strategy, one that treats agents as untrusted technologies from the outset and prioritizes segmentation as a foundational safeguard. Segmentation belongs in the same category as patching and multifactor authentication as a core part of basic cyber hygiene that every enterprise should apply.

By confining agents to interact only with approved peers and applications, organizations can block unauthorized access and mitigate the fallout if an agent is compromised or makes a mistake.

Other controls are just as critical. For example, authentication ensures only trusted entities can interact with an agent. Encryption protects the data it handles while continuous monitoring detects unusual activity. Additionally, containment keeps any mistakes or malicious actions from spreading across the environment.

These measures reinforce one another and align with Zero Trust principles. Applying Zero Trust systematically means treating every agent as untrusted until you verify it. Without that discipline, organizations hand too much autonomy to systems that lack human judgment.

Practical Implications

As adoption of agentic AI increases, these systems may eventually control critical infrastructure. An agent might balance an energy grid, regulate water flows, or direct transportation systems and drones. In such environments, a single mistake or compromise could have consequences far beyond the business itself. The stakes will only grow as agentic AI moves into more high-value and high-risk industries.

Another pressing issue is literacy. Most organizations today have only a surface-level understanding of agentic AI. Security professionals urgently need education on the risks and safeguards before adoption accelerates. Without that awareness, companies may deploy agents faster than they can secure them.

Finally, there are lessons to learn from the past. During the early stages of digital transformation, many organizations often added security as an afterthought, resulting in considerable costs. With AI, it’s possible to make the same mistake. That’s why it’s essential to embed security from the beginning, built into every step of the design and deployment process.

Agentic AI is still in its earliest stage. Version 1.0 systems are immature, unpredictable, and prone to vulnerabilities. Organizations cannot afford to assume these agents behave like people or trust them with human-like responsibilities.

Now is the time to build guardrails. Segmentation, Zero Trust principles, and ongoing education are crucial for managing risks before they spiral out of control. By treating AI agents as untrusted technologies and embedding security from the start, enterprises can benefit from their speed and autonomy without exposing themselves to unnecessary danger.

Trevor Dearing is Director of Critical Infrastructure Solutions at Illumio

Hot Topics

The Latest

Every digital customer interaction, every cloud deployment, and every AI model depends on the same foundation: the ability to see, understand, and act on data in real time ... Recent data from Splunk confirms that 74% of the business leaders believe observability is essential to monitoring critical business processes, and 66% feel it's key to understanding user journeys. Because while the unknown is inevitable, observability makes it manageable. Let's explore why ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...

Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...

In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

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