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Planview and Cherwell Partner on ITSM

Planview and Cherwell Software are partnering to help organizations better deliver on their strategic and operational objectives.

Chief information officers (CIO), project management offices (PMO), and business leaders are collaborating like never before to create the right products, services and experiences during a dynamic period of organizational transformation. By combining Portfolio Management from Planview with Cherwell’s IT Service Management solutions, customers can:

- Choose the highest value investments and initiatives

- Measure time and budget spent on strategic initiatives vs. maintenance activities

- Adjust dynamically to rapidly shifting priorities and market conditions

- Balance teams, finances, and priorities across all operations

- Accelerate on-strategy delivery

- Provide outstanding service delivery and experiences to employees and customers – all in line with strategy

Planview connects strategy to delivery at enterprise-scale to create organizational focus on the strategic outcomes that matter and empower teams to deliver their best work, no matter how they work. Cherwell streamlines and automates work processes and increases productivity for IT and employees across the enterprise. Together, the solutions enable organizations to accelerate on-strategy delivery while balancing day-to-day realities, including resource and financial constraints.

“As a fellow best-of-breed leader in their domain, Cherwell is exactly the kind of company we are proud to partner with, together our joint solution offers customers a truly best-in-class, end-to-end solution that just works,” said Patrick Tickle, CPO, Planview. “In today’s hyper-dynamic environment this partnership will help customers make better investment decisions, optimize strategic versus run-the-business activities, and deliver while adapting on the fly.”

The Planview and Cherwell joint solution provides a real-time view into both future demand and in-flight work. CIO’s, PMO’s, and IT leaders can ensure that the right people are doing the right work at all times. In addition, they can build scenarios that optimize funding and resource allocation across potential investments and initiatives and compare trade-offs to drive better decisions.

“Cherwell is increasingly seeing a PMO representative in our sales campaigns, prompting us to partner with Planview and offer customers a powerhouse combination: the most advanced, proven PPM solution in the market with our focused, comprehensive ITSM solution,” said Steve Rodda, COO of Cherwell. “Both Cherwell and Planview products provide an exceptional user experience and simple upgrades, further adding value for organizations that cannot waste time or money on cumbersome tools and painful upgrade processes.”

Cherwell and Planview solutions scale with customers as they look to bring ITSM and Portfolio Management benefits to other parts of their organizations. Cherwell offers a concurrent licensing model and a no-code development, and Cherwell Service Management gives businesses the tools they need to address service management challenges throughout the organization.

Planview PPM Pro with FLEX offers customers the ability to support every work mode within their PPM deployment. This empowers organizations to use the right work experience and tools optimized for delivery, whether teams use Lean-Agile, collaborative, traditional project work or a hybrid approach.

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Planview and Cherwell Partner on ITSM

Planview and Cherwell Software are partnering to help organizations better deliver on their strategic and operational objectives.

Chief information officers (CIO), project management offices (PMO), and business leaders are collaborating like never before to create the right products, services and experiences during a dynamic period of organizational transformation. By combining Portfolio Management from Planview with Cherwell’s IT Service Management solutions, customers can:

- Choose the highest value investments and initiatives

- Measure time and budget spent on strategic initiatives vs. maintenance activities

- Adjust dynamically to rapidly shifting priorities and market conditions

- Balance teams, finances, and priorities across all operations

- Accelerate on-strategy delivery

- Provide outstanding service delivery and experiences to employees and customers – all in line with strategy

Planview connects strategy to delivery at enterprise-scale to create organizational focus on the strategic outcomes that matter and empower teams to deliver their best work, no matter how they work. Cherwell streamlines and automates work processes and increases productivity for IT and employees across the enterprise. Together, the solutions enable organizations to accelerate on-strategy delivery while balancing day-to-day realities, including resource and financial constraints.

“As a fellow best-of-breed leader in their domain, Cherwell is exactly the kind of company we are proud to partner with, together our joint solution offers customers a truly best-in-class, end-to-end solution that just works,” said Patrick Tickle, CPO, Planview. “In today’s hyper-dynamic environment this partnership will help customers make better investment decisions, optimize strategic versus run-the-business activities, and deliver while adapting on the fly.”

The Planview and Cherwell joint solution provides a real-time view into both future demand and in-flight work. CIO’s, PMO’s, and IT leaders can ensure that the right people are doing the right work at all times. In addition, they can build scenarios that optimize funding and resource allocation across potential investments and initiatives and compare trade-offs to drive better decisions.

“Cherwell is increasingly seeing a PMO representative in our sales campaigns, prompting us to partner with Planview and offer customers a powerhouse combination: the most advanced, proven PPM solution in the market with our focused, comprehensive ITSM solution,” said Steve Rodda, COO of Cherwell. “Both Cherwell and Planview products provide an exceptional user experience and simple upgrades, further adding value for organizations that cannot waste time or money on cumbersome tools and painful upgrade processes.”

Cherwell and Planview solutions scale with customers as they look to bring ITSM and Portfolio Management benefits to other parts of their organizations. Cherwell offers a concurrent licensing model and a no-code development, and Cherwell Service Management gives businesses the tools they need to address service management challenges throughout the organization.

Planview PPM Pro with FLEX offers customers the ability to support every work mode within their PPM deployment. This empowers organizations to use the right work experience and tools optimized for delivery, whether teams use Lean-Agile, collaborative, traditional project work or a hybrid approach.

The Latest

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...