Planview and Cherwell Software are partnering to help organizations better deliver on their strategic and operational objectives.
Chief information officers (CIO), project management offices (PMO), and business leaders are collaborating like never before to create the right products, services and experiences during a dynamic period of organizational transformation. By combining Portfolio Management from Planview with Cherwell’s IT Service Management solutions, customers can:
- Choose the highest value investments and initiatives
- Measure time and budget spent on strategic initiatives vs. maintenance activities
- Adjust dynamically to rapidly shifting priorities and market conditions
- Balance teams, finances, and priorities across all operations
- Accelerate on-strategy delivery
- Provide outstanding service delivery and experiences to employees and customers – all in line with strategy
Planview connects strategy to delivery at enterprise-scale to create organizational focus on the strategic outcomes that matter and empower teams to deliver their best work, no matter how they work. Cherwell streamlines and automates work processes and increases productivity for IT and employees across the enterprise. Together, the solutions enable organizations to accelerate on-strategy delivery while balancing day-to-day realities, including resource and financial constraints.
“As a fellow best-of-breed leader in their domain, Cherwell is exactly the kind of company we are proud to partner with, together our joint solution offers customers a truly best-in-class, end-to-end solution that just works,” said Patrick Tickle, CPO, Planview. “In today’s hyper-dynamic environment this partnership will help customers make better investment decisions, optimize strategic versus run-the-business activities, and deliver while adapting on the fly.”
The Planview and Cherwell joint solution provides a real-time view into both future demand and in-flight work. CIO’s, PMO’s, and IT leaders can ensure that the right people are doing the right work at all times. In addition, they can build scenarios that optimize funding and resource allocation across potential investments and initiatives and compare trade-offs to drive better decisions.
“Cherwell is increasingly seeing a PMO representative in our sales campaigns, prompting us to partner with Planview and offer customers a powerhouse combination: the most advanced, proven PPM solution in the market with our focused, comprehensive ITSM solution,” said Steve Rodda, COO of Cherwell. “Both Cherwell and Planview products provide an exceptional user experience and simple upgrades, further adding value for organizations that cannot waste time or money on cumbersome tools and painful upgrade processes.”
Cherwell and Planview solutions scale with customers as they look to bring ITSM and Portfolio Management benefits to other parts of their organizations. Cherwell offers a concurrent licensing model and a no-code development, and Cherwell Service Management gives businesses the tools they need to address service management challenges throughout the organization.
Planview PPM Pro with FLEX offers customers the ability to support every work mode within their PPM deployment. This empowers organizations to use the right work experience and tools optimized for delivery, whether teams use Lean-Agile, collaborative, traditional project work or a hybrid approach.
The Latest
In the world of digital-first business, there is no tolerance for service outages. Businesses know that outages are the quickest way to lose money and customers. For smaller organizations, unplanned downtime could even force the business to close ... A new study from PagerDuty, The State of AI-First Operations, reveals that companies actively incorporating AI into operations now view operational resilience as a growth driver rather than a cost center. But how are they achieving it? ...
In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...
Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...
In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ...
Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...
Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...
Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...
The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...
The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...
In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...