Quest Foglight NMS Supports Avaya VoIP
March 21, 2012
Share this

Quest Software's Foglight Network Management System (NMS) now features support for Avaya Voice over Internet Protocol (VoIP) systems.

This added support enables network administrators and engineers to achieve greater visibility into how their network and Avaya VoIP systems work together.

In addition to providing real-time monitoring of Avaya performance and quality metrics, Foglight NMS for VoIP allows network engineers to better address dropped calls, poor voice quality, network delays, and other performance issues before they happen.

While various point tools are available to manage and monitor VoIP systems, voice implementation often suffers from dropped calls, poor voice quality, packet loss and latency issues. Because of this, creating the most efficient VoIP environment, enhancing user satisfaction and meeting SLAs is a constant challenge for network engineers. With Foglight NMS for VoIP, Quest provides Avaya customers with a single tool for unparalleled network and VoIP infrastructure monitoring.

Foglight Network Management System for VoIP Provides:

- In-depth, detailed monitoring of VoIP quality metrics like MOS, Jitter, packet-loss, delay, network utilization

- Installation and configuration in less than 15 minutes
Comprehensive set of reports and alerts on all VoIP related voice metrics

- Distributed architecture to monitor across local and remote geographical locations

- Agent and agent-less options for simplicity, scalability and performance

- Unified, granular monitoring of VoIP and network infrastructure using a single pane of glass

- Network Traffic Analysis to help engineers understand, troubleshoot and perform capacity planning of VoIP and network infrastructure

Share this

The Latest

April 25, 2024

The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...

April 24, 2024

Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...

April 23, 2024

While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...

April 22, 2024

In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...

April 19, 2024

In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...

April 18, 2024

A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...

April 17, 2024

In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...

April 16, 2024

Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...

April 15, 2024

Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...

April 11, 2024

Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...