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Quest Foglight NMS Supports Avaya VoIP

Quest Software's Foglight Network Management System (NMS) now features support for Avaya Voice over Internet Protocol (VoIP) systems.

This added support enables network administrators and engineers to achieve greater visibility into how their network and Avaya VoIP systems work together.

In addition to providing real-time monitoring of Avaya performance and quality metrics, Foglight NMS for VoIP allows network engineers to better address dropped calls, poor voice quality, network delays, and other performance issues before they happen.

While various point tools are available to manage and monitor VoIP systems, voice implementation often suffers from dropped calls, poor voice quality, packet loss and latency issues. Because of this, creating the most efficient VoIP environment, enhancing user satisfaction and meeting SLAs is a constant challenge for network engineers. With Foglight NMS for VoIP, Quest provides Avaya customers with a single tool for unparalleled network and VoIP infrastructure monitoring.

Foglight Network Management System for VoIP Provides:

- In-depth, detailed monitoring of VoIP quality metrics like MOS, Jitter, packet-loss, delay, network utilization

- Installation and configuration in less than 15 minutes
Comprehensive set of reports and alerts on all VoIP related voice metrics

- Distributed architecture to monitor across local and remote geographical locations

- Agent and agent-less options for simplicity, scalability and performance

- Unified, granular monitoring of VoIP and network infrastructure using a single pane of glass

- Network Traffic Analysis to help engineers understand, troubleshoot and perform capacity planning of VoIP and network infrastructure

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Quest Foglight NMS Supports Avaya VoIP

Quest Software's Foglight Network Management System (NMS) now features support for Avaya Voice over Internet Protocol (VoIP) systems.

This added support enables network administrators and engineers to achieve greater visibility into how their network and Avaya VoIP systems work together.

In addition to providing real-time monitoring of Avaya performance and quality metrics, Foglight NMS for VoIP allows network engineers to better address dropped calls, poor voice quality, network delays, and other performance issues before they happen.

While various point tools are available to manage and monitor VoIP systems, voice implementation often suffers from dropped calls, poor voice quality, packet loss and latency issues. Because of this, creating the most efficient VoIP environment, enhancing user satisfaction and meeting SLAs is a constant challenge for network engineers. With Foglight NMS for VoIP, Quest provides Avaya customers with a single tool for unparalleled network and VoIP infrastructure monitoring.

Foglight Network Management System for VoIP Provides:

- In-depth, detailed monitoring of VoIP quality metrics like MOS, Jitter, packet-loss, delay, network utilization

- Installation and configuration in less than 15 minutes
Comprehensive set of reports and alerts on all VoIP related voice metrics

- Distributed architecture to monitor across local and remote geographical locations

- Agent and agent-less options for simplicity, scalability and performance

- Unified, granular monitoring of VoIP and network infrastructure using a single pane of glass

- Network Traffic Analysis to help engineers understand, troubleshoot and perform capacity planning of VoIP and network infrastructure

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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