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Responding to Cybersecurity Incidents Still a Major Challenge

A study conducted by Ponemon Institute and sponsored by IBM Resilient found that 77 percent of respondents admit they do not have a formal cyber security incident response plan (CSIRP) applied consistently across their organization.

Nearly half of the respondents reported that their incident response plan is either informal/ad hoc or completely non-existent.

Despite this lack of formal planning, 72 percent of organizations report feeling more Cyber Resilient today than they were last year. Highly resilient organizations (61 percent) attribute their confidence to their ability to hire skilled personnel — but organizations need both technology and people to be Cyber Resilient. In fact, 60 percent of respondents consider a lack of investment in AI and machine learning as the biggest barrier to Cyber Resilience.

This confidence may be misplaced, with the analysis revealing that 57 percent of respondents said the time to resolve an incident has increased, while 65 percent reported the severity of the attacks has increased. These areas represent some of the key factors impacting overall cyber resiliency. These problems are further compounded by just 31 percent of those surveyed having an adequate Cyber Resilience budget in place and difficulty retaining and hiring IT Security professionals (77 percent).

“Organizations may be feeling more Cyber Resilient today, and the biggest reason why was hiring skilled personnel,” said Ted Julian, VP of Product Management and Co-Founder, IBM Resilient. “Having the right staff in place is critical but arming them with the most modern tools to augment their work is equally as important. A response plan that orchestrates human intelligence with machine intelligence is the only way security teams are going to get ahead of the threat and improve overall Cyber Resilience.”

The lack of a consistent CSIRP is a persistent trend each year despite a key finding from IBM’s 2017 Cost of a Data Breach Study. The cost of a data breach was nearly $1 million lower on average when organizations were able to contain the breach in less than thirty days — highlighting the value and importance of having a strong CSIRP.

“A sharp focus in a few crucial areas can make a big difference when it comes to Cyber Resilience,” said Dr. Larry Ponemon. “Ensuring the security function is equipped with a proper incident response plan, staffing, and budget will lead to a stronger security posture and better overall Cyber Resilience.”

About the Study: Conducted by the Ponemon Institute and sponsored by IBM Resilient, The 2018 Cyber Resilient Organization is the third annual benchmark study on Cyber Resilience — an organization’s ability to maintain its core purpose and integrity in the face of cyberattacks. The global survey features insight from more than 2,800 security and IT professionals from around the world, including the United States, United Kingdom, France, Germany, Brazil, Asia-Pacific, Middle East, and Australia.

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Responding to Cybersecurity Incidents Still a Major Challenge

A study conducted by Ponemon Institute and sponsored by IBM Resilient found that 77 percent of respondents admit they do not have a formal cyber security incident response plan (CSIRP) applied consistently across their organization.

Nearly half of the respondents reported that their incident response plan is either informal/ad hoc or completely non-existent.

Despite this lack of formal planning, 72 percent of organizations report feeling more Cyber Resilient today than they were last year. Highly resilient organizations (61 percent) attribute their confidence to their ability to hire skilled personnel — but organizations need both technology and people to be Cyber Resilient. In fact, 60 percent of respondents consider a lack of investment in AI and machine learning as the biggest barrier to Cyber Resilience.

This confidence may be misplaced, with the analysis revealing that 57 percent of respondents said the time to resolve an incident has increased, while 65 percent reported the severity of the attacks has increased. These areas represent some of the key factors impacting overall cyber resiliency. These problems are further compounded by just 31 percent of those surveyed having an adequate Cyber Resilience budget in place and difficulty retaining and hiring IT Security professionals (77 percent).

“Organizations may be feeling more Cyber Resilient today, and the biggest reason why was hiring skilled personnel,” said Ted Julian, VP of Product Management and Co-Founder, IBM Resilient. “Having the right staff in place is critical but arming them with the most modern tools to augment their work is equally as important. A response plan that orchestrates human intelligence with machine intelligence is the only way security teams are going to get ahead of the threat and improve overall Cyber Resilience.”

The lack of a consistent CSIRP is a persistent trend each year despite a key finding from IBM’s 2017 Cost of a Data Breach Study. The cost of a data breach was nearly $1 million lower on average when organizations were able to contain the breach in less than thirty days — highlighting the value and importance of having a strong CSIRP.

“A sharp focus in a few crucial areas can make a big difference when it comes to Cyber Resilience,” said Dr. Larry Ponemon. “Ensuring the security function is equipped with a proper incident response plan, staffing, and budget will lead to a stronger security posture and better overall Cyber Resilience.”

About the Study: Conducted by the Ponemon Institute and sponsored by IBM Resilient, The 2018 Cyber Resilient Organization is the third annual benchmark study on Cyber Resilience — an organization’s ability to maintain its core purpose and integrity in the face of cyberattacks. The global survey features insight from more than 2,800 security and IT professionals from around the world, including the United States, United Kingdom, France, Germany, Brazil, Asia-Pacific, Middle East, and Australia.

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UK IT leaders are reaching a critical inflection point in how they manage observability, according to research from LogicMonitor. As infrastructure complexity grows and AI adoption accelerates, fragmented monitoring environments are driving organizations to rethink their operational strategies and consolidate tools ...

For years, many infrastructure teams treated the edge as a deployment variation. It was seen as the same cloud model, only stretched outward: more devices, more gateways, more locations and a little more latency. That assumption is proving costly. The edge is not just another place to run workloads. It is a fundamentally different operating condition ...

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Over the past few years, organizations have made enormous strides in enabling remote and hybrid work. But the foundational technologies powering today's digital workplace were never designed for the volume, velocity, and complexity that is coming next. By 2026 and beyond, three forces — 5G, the metaverse, and edge AI — will fundamentally reshape how people connect, collaborate, and access enterprise resources ... The businesses that begin preparing now will gain a competitive head start. Those that wait will find themselves trying to secure environments that have already outgrown their architecture ...

Ask where enterprise AI is making its most decisive impact, and the answer might surprise you: not marketing, not finance, not customer experience. It's IT. Across three years of industry research conducted by Digitate, one constant holds true is that IT is both the testing ground and the proving ground for enterprise AI. Last year, that position only strengthened ...

A payment gateway fails at 2 AM. Thousands of transactions hang in limbo. Post-mortems reveal failures cascading across dozens of services, each technically sound in isolation. The diagnosis takes hours. The fix requires coordinated deployments across teams ...

Every enterprise technology conversation right now circles back to AI agents. And for once, the excitement isn't running too far ahead of reality. According to a Zapier survey of over 500 enterprise leaders, 72% of enterprises are already using or testing AI agents, and 84% plan to increase their investment over the next 12 months. Those numbers are big. But they also raise a question that doesn't get asked enough: what exactly are companies doing with these agents, and are they actually getting value from them? ...

Many organizations still rely on reactive availability models, taking action only after an outage occurs. However, as applications become more complex, this approach often leads to delayed detection, prolonged disruption, and incomplete recovery. Monitoring is evolving from a basic operational function into a foundational capability for sustaining availability in modern environments ...

In MEAN TIME TO INSIGHT Episode 22, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses DNS Security ... 

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