Reveille Software announced the issuance of a patent from the US Patent & Trademark Office involving collecting data, aggregating and then delivering ECM management information.
“Reveille Collectors securely access cloud ECM environments without firewall changes or VPN connectivity to provide organizations with insight into their ECM applications’ performance,” said Robert Estes, CEO of Reveille Software. “This deep visibility into their applications’ health directly impacts customer satisfaction and ensures revenue-generating applications are running at optimal levels.”
By deploying Reveille and the patented Reveille Collector technology in on-premise, cloud or hybrid-cloud ECM environments, organizations can centrally manage the performance of dispersed repositories to quickly remediate problems and provide optimal end-user experience.
The Reveille Collector is beneficial for distributed ECM environments where network latency or firewall rules prevent synchronous data collection. Requiring a minimal footprint on a single server, the Reveille Collector gathers management data from many servers and securely transmits it to the Reveille Platform for evaluation against SLA thresholds. Reveille can then initiate notifications and deliver ECM management information via dashboards and management-level reports.
“As organizations increasingly move their ECM applications to cloud or hybrid-cloud deployments, the need for application management increases to ensure they not only are delivering on their agreed service levels but also receiving those service levels from their providers,” continued Estes. “Reveille supports this with a model – both in its deployment and economics – that is easy to use and maintain, and can scale as business needs expand.”
The Reveille Collectors are bi-directional – delivering management data sets to the Reveille Platform and also accepting configuration updates – to reduce total cost of ownership and simplify maintenance.
Reveille provides ECM application management solutions for a multitude of repository and capture applications, including EMC Documentum, EMC Captiva, EMC InfoArchive, EMC Document Sciences xPression, IBM Content Manager, IBM FileNet P8, Kofax, and Microsoft SharePoint. Reveille’s purpose-built application consoles filter the monitored data sets into meaningful information for the specific ECM application.
The U.S. patent, No. 8,959,051, for “Offloading Collection of Application Monitoring Data,” covers the collection and storage of management data from a number of sources, and delivery of data packages to an attended data recipient in a manner that is asynchronous to the collection of the ECM data.
The Latest
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
Consumers ranked the marketing strategies and missteps that most significantly impact brand trust, which 73% say is their biggest motivator to share first-party data, according to The Rules of the Marketing Game, a 2023 report from Pantheon ...
Digital experience monitoring is the practice of monitoring and analyzing the complete digital user journey of your applications, websites, APIs, and other digital services. It involves tracking the performance of your web application from the perspective of the end user, providing detailed insights on user experience, app performance, and customer satisfaction ...
Enterprises are experiencing a 13% year-over-year increase in customer-facing incidents, reflecting rising levels of complexity and risk as businesses drive operational transformation at scale, according to the 2024 State of Digital Operations study from PagerDuty ...
