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ScienceLogic Introduces Video Conferencing Management Capabilities

ScienceLogic has added video conferencing management capabilities to its IT operations and dynamic cloud management platform.

Providing support for Cisco TelePresence (Tandberg), Polycom, and LifeSize, ScienceLogic offers the most comprehensive video conferencing management product on the market.

Service providers and corporations can now use a single IT management system to easily manage multi-vendor video conferencing environments, including endpoints and hosted or remote infrastructure, and deploy managed video services with confidence.

ScienceLogic pre-integrates the core management functions that enterprises and service providers need to manage IT operations across today’s complex data center and cloud computing infrastructures, including performance, fault, availability, asset, service desk, automation, and event management. As a result, ScienceLogic monitors the entire IT infrastructure of servers, networks, and storage – not just the video conferencing and telepresence systems – to provide a comprehensive view of video conferencing service quality through a single web console.

Given the bandwidth demands and complex quality of service (QoS) policies required for telepresence deployments, the ability to monitor video conferencing in context with the rest of the IT infrastructure provides better insight into how it is performing and its impact on other applications and systems.

Specifically, ScienceLogic customers have access to video asset and inventory management, health and availability statistics, call detail records, and customizable reporting and dashboards.

In addition, ScienceLogic provides visibility into each video call as it occurs as well as historical analyses to help organizations diagnose problems and optimize future performance.

The ability to maintain a high-quality video conferencing experience frees IT staff to focus on more strategic projects. This includes using ScienceLogic’s built-in multi-tenancy capability to quickly create managed video services, which drive new revenue streams and competitive differentiation.

For example, service providers can easily create branded portals for each customer to monitor the status and performance of their video conferencing and telepresence systems as a value-add service.

In addition, the ScienceLogic platform is customizable to quickly manage new and existing devices, systems and applications, without the need for vendor code changes or services engagements. This enables organizations to manage their collective IT resources now and be prepared to handle changes in the future – such as an acquisition that brings a different vendor’s video conferencing system into the IT mix – for better support of business goals. Also, third-party systems, such as those that offer ticketing, can be easily integrated into the product to streamline workflow.

The ScienceLogic video conferencing management solution is available immediately at no additional cost to existing customers who are using the latest generation of the ScienceLogic product. ScienceLogic charges per device, with a device license costing $150 per device. The ScienceLogic platform is also available via subscription.

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ScienceLogic Introduces Video Conferencing Management Capabilities

ScienceLogic has added video conferencing management capabilities to its IT operations and dynamic cloud management platform.

Providing support for Cisco TelePresence (Tandberg), Polycom, and LifeSize, ScienceLogic offers the most comprehensive video conferencing management product on the market.

Service providers and corporations can now use a single IT management system to easily manage multi-vendor video conferencing environments, including endpoints and hosted or remote infrastructure, and deploy managed video services with confidence.

ScienceLogic pre-integrates the core management functions that enterprises and service providers need to manage IT operations across today’s complex data center and cloud computing infrastructures, including performance, fault, availability, asset, service desk, automation, and event management. As a result, ScienceLogic monitors the entire IT infrastructure of servers, networks, and storage – not just the video conferencing and telepresence systems – to provide a comprehensive view of video conferencing service quality through a single web console.

Given the bandwidth demands and complex quality of service (QoS) policies required for telepresence deployments, the ability to monitor video conferencing in context with the rest of the IT infrastructure provides better insight into how it is performing and its impact on other applications and systems.

Specifically, ScienceLogic customers have access to video asset and inventory management, health and availability statistics, call detail records, and customizable reporting and dashboards.

In addition, ScienceLogic provides visibility into each video call as it occurs as well as historical analyses to help organizations diagnose problems and optimize future performance.

The ability to maintain a high-quality video conferencing experience frees IT staff to focus on more strategic projects. This includes using ScienceLogic’s built-in multi-tenancy capability to quickly create managed video services, which drive new revenue streams and competitive differentiation.

For example, service providers can easily create branded portals for each customer to monitor the status and performance of their video conferencing and telepresence systems as a value-add service.

In addition, the ScienceLogic platform is customizable to quickly manage new and existing devices, systems and applications, without the need for vendor code changes or services engagements. This enables organizations to manage their collective IT resources now and be prepared to handle changes in the future – such as an acquisition that brings a different vendor’s video conferencing system into the IT mix – for better support of business goals. Also, third-party systems, such as those that offer ticketing, can be easily integrated into the product to streamline workflow.

The ScienceLogic video conferencing management solution is available immediately at no additional cost to existing customers who are using the latest generation of the ScienceLogic product. ScienceLogic charges per device, with a device license costing $150 per device. The ScienceLogic platform is also available via subscription.

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In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

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As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...