ServiceNow's Board of Directors has named John Donahoe President and CEO.
Donahoe was formerly President and CEO of eBay Inc.
Current President, CEO and Chairman of the Board, Frank Slootman will continue as Chairman upon stepping down from his management role on April 3, 2017.
“John is a highly capable and proven CEO, uniquely suited to lead ServiceNow in its next phase of growth and we are thrilled that the Board’s search for my successor has resulted in John joining the Company,” said Slootman who has led ServiceNow for the past six years. “John’s extensive track record of creating value, driving innovation and scaling a large technology organization will be critical as we continue to move ServiceNow up the enterprise value chain. Our goal going forward is to not just serve the IT executive ably, but to help CEOs solve their most pressing issues, and there is nobody better to help us get there than John.”
Donahoe has over 30 years of management experience. During his tenure as CEO of eBay, revenues more than doubled to $18 billion, and eBay’s market value increased 250% to $80 billion. Prior to joining eBay in 2005, Donahoe spent more than 20 years at Bain & Company, a leading worldwide consulting firm. He began his career at Bain & Company and eventually rose to become Chief Executive Officer.
“I am honored to lead ServiceNow,” said Donahoe. “Frank has done a tremendous job building the Company into the fastest growing enterprise software company in the world. ServiceNow is extremely well positioned to expand its leadership in the years ahead. Working alongside Frank and the Board, the management team and I intend to capitalize on our opportunities to drive growth and create value for our customers, partners, shareholders and employees.”
Slootman added, “It has been a privilege to lead ServiceNow as CEO for the past six years – I am proud of our talented team and all that we have achieved together. With a strong global network of customers and partners, expansive offering of cloud‑based enterprise services, and over $1 billion in revenue, I am confident that we are making this transition from a position of strength. I look forward to continuing to serve as Chairman and supporting John as he takes the Company into its next phase of growth and success.”
Donahoe currently serves as Chairman of the Board at PayPal, the leading digital payments company. He served as President and CEO of eBay Inc. from 2008 to 2015, where he oversaw the eBay, PayPal and eBay Enterprise businesses. eBay and PayPal were early innovators in mobile commerce and payments, enabling almost 20% of global digital commerce. He received a Bachelor of Arts in Economics from Dartmouth College and an MBA from the Stanford Graduate School of Business. He serves on the Board of Directors for PayPal, Nike and Intel Corp. Additionally, Donahoe serves on the Board of The Bridgespan Group, a nonprofit advisor and resource for mission‑driven organizations and philanthropists.
The Latest
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
