
ServiceNow announced that the ServiceNow National Security Cloud (NSC) offering obtained a US Department of Defense (DOD) Impact Level 5 (IL5) Provisional Authorization.
This makes the ServiceNow NSC one of the few software‑as‑a‑service and platform‑as‑a‑service (SaaS/PaaS) offerings built and authorized to meet the rigorous Department of Defense Cloud Computing Security Requirements Guide at Impact Level 5.
The IL5 Provisional Authorization will accelerate the DOD’s digital transformation, as it enables the DOD, its mission partners and select federal agencies to move highly sensitive data, including Controlled Unclassified Information and Unclassified National Security Systems, to ServiceNow cloud‑based solutions hosted on Microsoft Azure Government.
“Since forming a strategic alliance with Microsoft in 2018, ServiceNow has empowered the DOD to modernize its digital infrastructure and meet other mission‑critical objectives, such as driving efficiency and delivering better experiences for employees,” said Steve Walters,VP of Federal Sales, ServiceNow. “Validating our commitment to meeting greater security compliance standards, the IL5 Provisional Authorization makes it easier for customers across the DOD to achieve mission objectives fast, and address critical issues impacting their organization, from navigating the new world of work to maximizing talent retention and engagement.”
Through its IL5 Provisional Authorization, NSC provides federal agencies with 430 security controls, enabling them to better manage, process and safeguard their data. This authorization for NSC expands ServiceNow’s growing portfolio of services that are tailored for the U.S. public sector, which already includes the Government Community Cloud (GCC) cloud service offering. GCC possesses both a FedRAMP High Provisional Authority to Operate (P‑ATO) and a DoD IL4 PA as well.
ServiceNow continues to be committed to customer information security and data privacy requirements.
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