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ServiceNow Secures US DOD Impact Level-5 Provisional Authorization

ServiceNow announced that the ServiceNow National Security Cloud (NSC) offering obtained a US Department of Defense (DOD) Impact Level 5 (IL5) Provisional Authorization.

This makes the ServiceNow NSC one of the few software‑as‑a‑service and platform‑as‑a‑service (SaaS/PaaS) offerings built and authorized to meet the rigorous Department of Defense Cloud Computing Security Requirements Guide at Impact Level 5.

The IL5 Provisional Authorization will accelerate the DOD’s digital transformation, as it enables the DOD, its mission partners and select federal agencies to move highly sensitive data, including Controlled Unclassified Information and Unclassified National Security Systems, to ServiceNow cloud‑based solutions hosted on Microsoft Azure Government.

“Since forming a strategic alliance with Microsoft in 2018, ServiceNow has empowered the DOD to modernize its digital infrastructure and meet other mission‑critical objectives, such as driving efficiency and delivering better experiences for employees,” said Steve Walters,VP of Federal Sales, ServiceNow. “Validating our commitment to meeting greater security compliance standards, the IL5 Provisional Authorization makes it easier for customers across the DOD to achieve mission objectives fast, and address critical issues impacting their organization, from navigating the new world of work to maximizing talent retention and engagement.”

Through its IL5 Provisional Authorization, NSC provides federal agencies with 430 security controls, enabling them to better manage, process and safeguard their data. This authorization for NSC expands ServiceNow’s growing portfolio of services that are tailored for the U.S. public sector, which already includes the Government Community Cloud (GCC) cloud service offering. GCC possesses both a FedRAMP High Provisional Authority to Operate (P‑ATO) and a DoD IL4 PA as well.

ServiceNow continues to be committed to customer information security and data privacy requirements.

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ServiceNow Secures US DOD Impact Level-5 Provisional Authorization

ServiceNow announced that the ServiceNow National Security Cloud (NSC) offering obtained a US Department of Defense (DOD) Impact Level 5 (IL5) Provisional Authorization.

This makes the ServiceNow NSC one of the few software‑as‑a‑service and platform‑as‑a‑service (SaaS/PaaS) offerings built and authorized to meet the rigorous Department of Defense Cloud Computing Security Requirements Guide at Impact Level 5.

The IL5 Provisional Authorization will accelerate the DOD’s digital transformation, as it enables the DOD, its mission partners and select federal agencies to move highly sensitive data, including Controlled Unclassified Information and Unclassified National Security Systems, to ServiceNow cloud‑based solutions hosted on Microsoft Azure Government.

“Since forming a strategic alliance with Microsoft in 2018, ServiceNow has empowered the DOD to modernize its digital infrastructure and meet other mission‑critical objectives, such as driving efficiency and delivering better experiences for employees,” said Steve Walters,VP of Federal Sales, ServiceNow. “Validating our commitment to meeting greater security compliance standards, the IL5 Provisional Authorization makes it easier for customers across the DOD to achieve mission objectives fast, and address critical issues impacting their organization, from navigating the new world of work to maximizing talent retention and engagement.”

Through its IL5 Provisional Authorization, NSC provides federal agencies with 430 security controls, enabling them to better manage, process and safeguard their data. This authorization for NSC expands ServiceNow’s growing portfolio of services that are tailored for the U.S. public sector, which already includes the Government Community Cloud (GCC) cloud service offering. GCC possesses both a FedRAMP High Provisional Authority to Operate (P‑ATO) and a DoD IL4 PA as well.

ServiceNow continues to be committed to customer information security and data privacy requirements.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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