ServiceNow Secures US DOD Impact Level-5 Provisional Authorization
March 30, 2022
Share this

ServiceNow announced that the ServiceNow National Security Cloud (NSC) offering obtained a US Department of Defense (DOD) Impact Level 5 (IL5) Provisional Authorization.

This makes the ServiceNow NSC one of the few software‑as‑a‑service and platform‑as‑a‑service (SaaS/PaaS) offerings built and authorized to meet the rigorous Department of Defense Cloud Computing Security Requirements Guide at Impact Level 5.

The IL5 Provisional Authorization will accelerate the DOD’s digital transformation, as it enables the DOD, its mission partners and select federal agencies to move highly sensitive data, including Controlled Unclassified Information and Unclassified National Security Systems, to ServiceNow cloud‑based solutions hosted on Microsoft Azure Government.

“Since forming a strategic alliance with Microsoft in 2018, ServiceNow has empowered the DOD to modernize its digital infrastructure and meet other mission‑critical objectives, such as driving efficiency and delivering better experiences for employees,” said Steve Walters,VP of Federal Sales, ServiceNow. “Validating our commitment to meeting greater security compliance standards, the IL5 Provisional Authorization makes it easier for customers across the DOD to achieve mission objectives fast, and address critical issues impacting their organization, from navigating the new world of work to maximizing talent retention and engagement.”

Through its IL5 Provisional Authorization, NSC provides federal agencies with 430 security controls, enabling them to better manage, process and safeguard their data. This authorization for NSC expands ServiceNow’s growing portfolio of services that are tailored for the U.S. public sector, which already includes the Government Community Cloud (GCC) cloud service offering. GCC possesses both a FedRAMP High Provisional Authority to Operate (P‑ATO) and a DoD IL4 PA as well.

ServiceNow continues to be committed to customer information security and data privacy requirements.

Share this

The Latest

September 30, 2022

For businesses with vast and distributed computing infrastructures, one of the main objectives of IT and network operations is to locate the cause of a service condition that is having an impact. The more human resources are put into the task of gathering, processing, and finally visual monitoring the massive volumes of event and log data that serve as the main source of symptomatic indications for emerging crises, the closer the service is to the company's source of revenue ...

September 29, 2022

Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...

September 28, 2022

Although 83% of businesses are concerned about a recession in 2023, B2B tech marketers can look forward to growth — 51% of organizations plan to increase IT budgets in 2023 vs. a narrow 6% that plan to reduce their spend, according to the 2023 State of IT report from Spiceworks Ziff Davis ...

September 27, 2022

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 22, 2022

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...

September 19, 2022

In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...