SL Corporation announced a major 2.0 release for RTView Enterprise Monitor with a new proactive monitoring feature called Key Metrics. The Key Metrics (KM) feature is an entirely new way of looking at and interpreting application health and performance data.
In contrast to the traditional Alert Impact view showing ACTIVE alerts and their impact on the overall application or service, the Key Metrics view shows how close a metric is to approaching its threshold - over a period of time – both before and after the alert threshold is reached.
This allows support teams to both proactively anticipate performance problems before the alert threshold is crossed as well as analyze the circumstances that led up to error conditions after an alert was generated. Armed with this knowledge, support and DevOps teams can avert disasters before they happen and resolve problems faster after they happen.
RTView Enterprise Monitor does this by correlating the most valuable key metrics over multiple components within a service and displaying them in context with both real-time and historical data. “This is valuable because health problems in one component may be caused by performance problems in another” says Rodney Morrison, VP of Products at SL. “Only by viewing each of these metrics in context with one another, over a period of time, are you able to visually link the relationship between troubled components.”
This innovative view of application performance is an important leap forward as enterprises seek to move beyond reactive monitoring and become more proactive in nature. SL customers are starting to adopt a “manage to the green” approach, referring to the green status color that indicates that an application and it’s supporting middleware and infrastructure are operating well within tolerances set for performance and health. “With greater visibility into application and platform performance comes greater accountability to ensure that everything is operating at peak performance and well below alert threshold levels” says Ted Wilson, COO at SL.
Additional enhancements to the RTView Enterprise Monitor platform include:
- Enhancements to the Splunk Data Adapter for Enterprise Monitor use
- Additional metrics added to the Solution Package for VMware
- HTML5 enhancements for Trend Charts and Grids for managing tabular data
RTView Enterprise Monitor is an easy-to-use, easy-to-implement application monitoring solution designed to provide an end-to-end view of the health state for your most business-critical applications and the software and hardware that support them, including middleware, database, virtual machines, host and network.
RTView Enterprise Monitor allows support teams to consolidate performance metrics from multiple monitoring silos, correlate the health of those systems with the applications they support, anticipate performance failures before users are affected, prioritize incident response based on business impact and safely share performance data between support teams.
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